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Country Cascades Waterpark Resort

3.5 star property
VIP Access

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Photo gallery for Country Cascades Waterpark Resort

Honeymoon Single Room, 1 King Bed (Celebration Suite)
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Children’s activities
Club Room | View from room
Club Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
204 Sharon Dr, Pigeon Forge, TN, 37863
  • The Comedy Barn Theater
    ‪5 min walk‬
  • Pigeon Forge Factory Outlet Mall
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪9 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | View from room

Family Room, Balcony, Mountain View

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Signature Room

Signature Room

Signature Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Family Penthouse

Family Penthouse | Living area

Family Penthouse

  • 56 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

Honeymoon Single Room, 1 King Bed (Celebration Suite)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Studio Suite

1 bedroom, pillow-top beds, in-room safe, desk

Family Studio Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Queen Sofa Bed

View all photos for Club Room

Club Room

Club Room

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Balcony, Poolside

1 bedroom, pillow-top beds, in-room safe, desk

Family Room, Balcony, Poolside

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

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About this property

Country Cascades Waterpark Resort

Family-friendly Pigeon Forge hotel in Downtown Pigeon Forge with 2 restaurants
This hotel features 2 restaurants, free water park access, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafes, and a snack bar/deli are onsite. Housekeeping is available on request.
Country Cascades Waterpark Resort offers 314 accommodations with safes and designer toiletries. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Country Cascades Waterpark Resort's great location. During your stay, you're just a quick walk from Island at Pigeon Forge. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat include 2 restaurants and 2 coffee shops/cafes
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include convenience store, a gift shop, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 5-minute walk from The Comedy Barn Theater and 9 minutes by foot from Island at Pigeon Forge
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. Public spaces have free WiFi. Country Cascades Waterpark Resort offers its guests a complimentary water park, a waterslide, and an indoor pool. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Country Cascades Waterpark Resort. Limited free parking is available on a first-come, first-served basis. A complete renovation of Country Cascades Waterpark Resort was completed in January 2023.

Smoking is allowed in designated areas at this 3.5-star Pigeon Forge hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Nonnaroni's - Onsite restaurant.
ReFuel - Onsite coffee shop. Open daily.
Granny Clucket's Breakfat - Onsite family restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 14.99 for adults and USD 9.99 for children
  • 2 restaurants and 2 coffee shops

Restaurants on site

  • Nonnaroni's
  • ReFuel
  • Granny Clucket's Breakfat

Things to do

  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Heated pool
  • Indoor pool
  • Lifeguards on-site
  • Rock climbing
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's games
  • Children's pool
  • Fence around the pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities

Outdoors

  • Firepit
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – January 2023
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.99 for adults and USD 9.99 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open March 14 and close October 18.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Country Cascades Waterpark Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1265 out of 2029 reviews
Rating 8 - Good. 438 out of 2029 reviews
Rating 6 - Okay. 178 out of 2029 reviews
Rating 4 - Poor. 85 out of 2029 reviews
Rating 2 - Terrible. 63 out of 2029 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Stacey

Travelled with family
family trip
little upsetting the indoor pool wasn't open yet but understandable as it was being remodeled. the vending machines weren't working on any level. we also weren't able to purchase the souvenir cups late in the evening, so we had to drive over to the gas station for drinks. The headboards to the beds need a serious wipe down. our room could have used a serious dusting
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. It is a very kid friendly hotel. Lots to do at the hotel and around the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay was 2022, before the additions. It was great then, and better now. Family friendly with lots of activities. Will stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Erika

Travelled with family
Liked: Staff & service
We stayed at the penthouse. The staff was very friendly and fast service.The room was spacious and clean..my kids enjoyed some of the activities available during this holiday season. My kids enjoyed the arcade and bowling. The loved the pizza!!! Short drive to Gatlinburg and nearby things to do.. The only negative thing I would say is that the breakfast was not very good. It tastes like it had been sitting under the heat lamp for a while, it did not taste fresh. Also the treats in the desserts seemed tough and old. But overall it was a good place to stay. Would definitely go back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during the offseason. Everything was decorated very festive and the front desk staff was very accommodating and inviting. The bedroom was perfect after a long day at the park. Did not go to the breakfast in the morning but did stop at the small coffee shop in the lobby. The pastries and coffee were really good for a great price to start the day. Would definitely stay here again when in the area. If you have kids, they will love it here!
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Off season for a Waterpark proved to be quiet and beautifully tranquil. The facilities were clean and well maintained. Staff was very responsive and great to work with any issues. The only issue was that I was in town for a professional conference and the door access key was a neon armband that did not quite go with my suit. I opted to not attach it to my person and accidentally dropped it in the trash. I texted the front desk who was VERY responsive and contacted Housekeeping not to empty the waste basket in question. The team work and response was great and I was able to retrieve the armband. Highly recommend this hotel with lots of in room amenities and activities available for families.
Stayed 2 nights in Nov 2024

10/10 Excellent

Malon, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
The staff was friendly and the hotel was clean and in a good location. It is close to restaurants and attractions but a row back from all the noise and traffic.
Stayed 2 nights in Nov 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going to be great!
We had stayed here before so know what to expect. But it has changed a lot since our last stay. It looked great and there were upgrades still underway. We’re looking forward to our next stay and seeing the work completed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Vacation
This was a great mini vacation. This place is wonderful! The staff is very warm and welcoming. Rooms were clean and comfortable. An evening dance party for little kids (and big kids also) along with the arcade, a bakery and popcorn bar, gift store even pan for gold. Lots of fun! Nice location and very ample parking. Felt very safe. Hopefully we will get to go back soon.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel, toccoa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff. Would stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Treva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first but definitely not my last time staying
It was simply amazing. From Kelly at the front desk to the goodies I purchased when checking out. The room were huge with a free standing bathtub. The only problem is I think checking in at 4 is too late and checking out by 10 is too early. I can’t wait to go back
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grand daughter loved this place! All housed in one area for your little ones to enjoy!!
Stayed 2 nights in Nov 2024

8/10 Good

William J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel, lots to do for little kids. Room was nice and clean. The beds were comfy. All staff we encountered were very nice. Will definitely stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

ANGELA, Ringgold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and the staff were exceptional and very helpful
Stayed 1 night in Nov 2024

4/10 Poor

Tabitha

Disliked: Cleanliness, staff & service
OVERRATED TO SAY THE LEAST
I don’t understand how this hotel could’ve been rated so high…. Our rooms very basic, nothing more than average. Didn’t have a coffee maker in the rooms or microwave. The coke vending machines on every floor were “out of order” We figured out why, so ppl would have to go to their store on 1st floor. Couldn’t even make a cup of coffee before leaving our room, which was 10am! Once again, you could purchase it in the lobby as well. Breakfast was an extra $15 per adult. Needless to say, we walked to the pancake buffet in front of Cascade Waterpark, for $13. Good riddance and so glad we checked this place out before taking our kids/grands!!! Someone else commented that it was overpriced.,…They were correct!
Stayed 1 night in Nov 2024

10/10 Excellent

Maressa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend for anyone with kids. Our room was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024