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SUN & MOON, Urban Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SUN & MOON, Urban Hotel

Outdoor pool
Aerial view
Suite, 1 King Bed, Balcony | View from room
Exterior
Buffet

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa

Explore the area

Map
# 68, Street 136 and 15, Phsar Kandal 1, Phnom Penh, 12000
  • Riverside
    2 min walk
  • Phnom Penh Night Market
    8 min walk
  • Central Market
    8 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    29 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed | City view

Deluxe King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | View from room

Suite, 1 King Bed, Balcony

  • 97 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite King Bed Without Balcony

Suite King Bed Without Balcony

Suite King Bed Without Balcony

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed

Deluxe Twin Bed

Deluxe Twin Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

SUN & MOON, Riverside Hotel

Pool
Hot tub
Spa
Parking included
4.5 out of 5, Wonderful, (38)
The price is €91
for 1 night
includes taxes & fees
8 Jan - 9 Jan
SUN & MOON, Riverside Hotel

About this property

SUN & MOON, Urban Hotel

Hotel with 2 spa tubs, a quick walk to Central Market
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
SUN & MOON, Urban Hotel offers 80 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at SUN & MOON, Urban Hotel. During your stay, you're just a quick walk from Riverside. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at SALT N PEPPER, Gastropub
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Treat yourself to body wraps, detox wraps, or aromatherapy at The Spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests speak favorably about the overall condition of the property and the bar
  • Within a 10-minute walk of Central Market and National Museum of Cambodia
  • Airport and local-area shuttle service available for a fee
SUN & MOON, Urban Hotel offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 2 meeting rooms are available. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly SUN & MOON, Urban Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

The hotel hosts a free manager's reception daily.
SALT N PEPPER, Gastropub - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
UNPLUG Bar - This lobby lounge serves breakfast, lunch, and dinner. Open daily.
Number 8 VIP Lounge - This bar serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Cloud 9 Sky Bar - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 12 per person
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • SALT N PEPPER, Gastropub
  • UNPLUG Bar
  • Number 8 VIP Lounge
  • Cloud 9 Sky Bar

Things to do

  • 2 hot tubs
  • Bike tour information
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Living plant wall
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
SUN & MOON, Urban Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Guests who smoke in a nonsmoking area will be subject to penalties (USD 100).
Property Registration Number 00010391

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SUN MOON Urban Hotel Phnom Penh
SUN MOON Urban Hotel
SUN MOON Urban Phnom Penh
SUN & MOON, Urban Hotel Hotel
SUN & MOON, Urban Hotel Phnom Penh
SUN & MOON, Urban Hotel Hotel Phnom Penh

SUN & MOON, Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 467 out of 826 reviews" "
Rating 8 - Good. 261 out of 826 reviews" "
Rating 6 - Okay. 66 out of 826 reviews" "
Rating 4 - Poor. 21 out of 826 reviews" "
Rating 2 - Terrible. 11 out of 826 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like Spa under staffed. Difficult to get massage booking
Stayed 2 nights in Sep 2024

8/10 Good

ALAUKIK, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa facilities and hotels convenient location.
Stayed 2 nights in Aug 2024

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with nice rooftop pool and dining area. Well located.
Stayed 2 nights in Sep 2024

8/10 Good

Wahid

Liked: Staff & service, amenities, property conditions & facilities
Very close to the heart of the city with lots of bars and restaurants and near the lake front. Very busy streets. The rooms need some touch ups but was comfortable overall. The staff is amazing, very friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Richard, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are extremely friendly, polite and knowledgeable. They are always ready to assist you when needed. The roof top bar with swimming pool is a plus esp at night you can enjoy the breeze and beautiful view of Phnom Penh😊
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stay many times. Outstanding consistent service
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern hotel
Been staying here for years. The rooms are spacious and well equipped. The showers are great. Service is always crisp and helpful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Minu

Stayed 3 nights in Jul 2024

8/10 Good

kosol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sophorn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff here were all very attentive and quick. The hotel looks older than 10 years old, and could use some renovation here ans there but it does meet your basic needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, thoughtful design, and conveniently located. Staff members are friendly and helpful.
Stayed 9 nights in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff, very friendly. Close to much entertainment ( restaurant, bar, walking along river, coffee shop, etc) modern facility that is presentable for business professionals to meet for meal/drinks. The rooftop pool great for relax with its bar and meal service. Have stayed in many other hotel in city but this is truly best.
Stayed 7 nights in Jun 2024

6/10 Okay

Muhammad Abdur Rahman

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Stayed 2 nights in Jun 2024

10/10 Excellent

Steven, Innisfil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a number of times and have always had excellent service. The rooms are large (I like the double) and has a great breakfast and pool area (with shade from the sun!!).
Stayed 2 nights in Jun 2024

8/10 Good

Pranesh, Singapore

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here...the staff is very friendly...nice gym...rooftop bar...spa..pool steam room amd jacuzzi. Walkable to central market and shops. Lots of dining options nearby
Stayed 5 nights in Jun 2024

6/10 Okay

Michael

Liked: Property conditions & facilities
Disliked: Staff & service
Reception is run like a prison camp. Checking in is a miserable experience where you are told what you can't do, and where their system doesn't seem to take credit card deposits. If you make it past reception without blowing up, the room was good and there is a small gym and pool on the roof.
Stayed 1 night in Jun 2024

6/10 Okay

Choon Mong

Stayed 2 nights in Jun 2024

8/10 Good

Viwat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sleep
Stayed 2 nights in May 2024

8/10 Good

Charles, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

2/10 Terrible

Patrick

Stayed 4 nights in May 2024

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
Sun & Moon is a real urban hotel. Clean and colourful. Staff members at the front desk are very friendly and efficient. I must mention Silklyn. She managed my check in process so smoothly and efficiently, I was amazed. They have a very good air-port transport service as well. I enjoyed my stay in Sun & Moon.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay for single men
Sun and Moon is always awesome. The staff is amazing, the prices are perfect and it is right down the street from my favorite bar in the world "Secrets". I couldnt ne happier!
Stayed 2 nights in Apr 2024