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Sonder The Heid

3.5 star property

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Apartment, 1 Queen Bed with Sofa bed | Private kitchen
Interior
Apartment, 1 Queen Bed with Sofa bed
Lobby
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Outdoor space
  • Washer
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
325 North 13th Street, Philadelphia, PA, 19107
  • Reading Terminal Market
    ‪8 min walk‬
  • City Hall
    ‪10 min walk‬
  • Pennsylvania Convention Center
    ‪12 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪17 min drive‬

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | Interior

Loft, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Queen Bed with Sofa bed

Apartment, 1 Queen Bed with Sofa bed | Living area

Apartment, 1 Queen Bed with Sofa bed

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 King Bed with Sofa bed

Apartment, 1 King Bed with Sofa bed | Living area

Apartment, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 46.3 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 36.4 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Dining

Superior Apartment, 2 Bedrooms

  • 135 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 8
  • 1 Queen Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 86.0 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 46.3 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Studio, 1 King Bed

Sonder The Witherspoon

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.4 out of 5, Excellent, (1420)
The price is €109
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Sonder The Witherspoon

About this property

Sonder The Heid

Aparthotel with a fitness center, a quick walk to Reading Terminal Market
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of Sonder The Heid's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments on 8 floors. A kitchen and a washer/dryer are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Reading Terminal Market and Pennsylvania Convention Center
Sonder The Heid offers its guests a fitness center, a rooftop terrace, and concierge services. Public spaces have free WiFi.

This 3.5-star Philadelphia aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker
  • Electric kettle

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Designer toiletries
  • Toilet paper
  • Soap
  • Hairdryer
  • Shampoo
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 96 rooms
  • 8 floors
  • Built in 2020
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 72 hours before arrival with check-in information and an access code. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735

Sonder The Heid Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 423 reviews
Rating 8 - Good. 78 out of 423 reviews
Rating 6 - Okay. 36 out of 423 reviews
Rating 4 - Poor. 29 out of 423 reviews
Rating 2 - Terrible. 26 out of 423 reviews

9.2/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Double 0

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, super spacious, felt like home
Stayed 2 nights in Nov 2024

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, room comfort
The hotel was excellent. The room was well-supplied and comfortable. It was within blocks of the Reading Terminal market, which is great for a quick breakfast and/or for shopping for dinner. As I have grown more comfortable with the neighborhood, free overnight parking can be found on the street - remember, you are in a city, so leave nothing in the car. There's a small park north of the hotel that looks like a nice short walk. The area is growing and I expect many more neighborhood businesses in 2025.
Stayed 3 nights in Nov 2024

10/10 Excellent

Delmy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Bronwyn

Business traveller
Liked: Cleanliness, property conditions & facilities
Very convenient for the trade show center. Noise from neighboring units was a small issue but overall this was a very comfy place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Loved the Sonder. The only issues were minor 1. original door code didn't work - but got a new one via chat on my phone in minutes 2. ductwork made a loud noise when the heat went on and off - but i got used to it after the first night Staff was WONDERFUL - great concierge staff, online support excellent, service staff excellent. We'll definitely stay here again next time we're in Philadelphia.
Stayed 3 nights in Nov 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, property conditions & facilities
I had never stayed at a Sonder before. I needed some help downloading the app etc but after that it worked well. You really need the app!
Stayed 3 nights in Nov 2024

10/10 Excellent

Junita

Liked: Cleanliness, property conditions & facilities
I love the sonder
Stayed 3 nights in Nov 2024

10/10 Excellent

Maxime

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Raul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Terrible attitude from one of the receptionists, and people making noise in the hallway
Stayed 7 nights in Oct 2024

6/10 Okay

Clare

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
The walls were so thin I could hear everything going on in the next room. The bed was like a futon and the humidity was so high in the room. I also saw three bugs in the shower and there were many corners that hadn’t been dusted. The building was fine but for what was advertised I was disappointed
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, room comfort
Great hotel and services.
Absolutely terrific room and hotels. There was an error with the booking and we were given a different room than what we booked. It took some time on our first night through to rectify this, hotel was full so nothing could be done. It left a bitter taste in our mouth as the welcome to Philadelphia, but we still enjoyed the property, rooftop area and spaciousness of the rooms.
View from the rooftop
Stayed 2 nights in Oct 2024

6/10 Okay

Jade

Travelled with partner
Liked: Cleanliness, amenities
Nice spacious renovated apartment. Kitchen was fantastic, new with everything you would need. Washer and dryer was a bonus for us to reset before we continued with our travels. Would like to rate this stay higher, however the mattress was incredibly hard, very difficult to sleep. We used a spare duvet cover under us to try and make it softer. Very uncomfortable. The walls are incredibly thin, you can hear people in other apartments. Handles etc coming off the walls, drawers unable to close. Not sure if these have been installed cheaply. Street parking if you are lucky. Average stay overall.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yuliya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good conditions, I recommend. I had no problems with the reservation. Clean and quiet. Good quality equipment.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great long weekend in Philly
very comfortable, clean, with cool views from the roof toward center city and the surrounding neighborhood. Sometimes could hear a bit of sound from adjacent apartments. Great temp control (coming from a person who runs cold). I wished I could take the little armchair home with me. There’s a music venue right around the corner where I impulsively went for a show.
Stayed 3 nights in Sep 2024

10/10 Excellent

Areli

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, room comfort
Good hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Yu Jin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is nicely located in the center area. The room is very clean, well-equipped, and maintained. I would like to try it when I visit other cities as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the room! So modern and large. One the best rooms and stays I've had. Lots of storage, large windows and super quiet.
Stayed 3 nights in Sep 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Fine but weird space
This was a really weird space. There were only two windows that opened and one had no screen, the AC and WiFi were both inconsistent. The shower was difficult to get to work correctly. Generally it just wasn't comfortable. This was the first time that I had tried a Sonder property and probably won't do so again.
Stayed 5 nights in Sep 2024

4/10 Poor

yaakov

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness
Great Philly Stay
The accommodations and space were great. The kitchen was well equipped.Only gripes were the beds,the couch and no TV's in the bedroom. The beds and couch were low to the ground and very firm. The couch was very wide and not comfortable to sit on. I think adding TVs to the bedroom would be great because I like to watch TV in bed at night. Staff we encountered were nice and helpful. Definitely a great place to stay for a group.Location was walkable.
Stayed 3 nights in Sep 2024