Aparthotel with a fitness center, a quick walk to Reading Terminal Market
A fitness center, a rooftop terrace, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. A washer/dryer, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder The Heid offers 96 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a fitness center.
Our customers tell us they can't get enough of Sonder The Heid's great location. During your stay, you're just a quick walk from Reading Terminal Market. Enjoy features like free WiFi in public areas, plus a gym and a rooftop terrace. Built in 2020, this comfortable aparthotel has 96 apartments on 8 floors. A kitchen and a washer/dryer are available in each apartment.
Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
Free WiFi in some public areas
Services include a concierge and a virtual front desk
Onsite recreation includes a gym
Within a 15-minute walk of Reading Terminal Market and Pennsylvania Convention Center
Sonder The Heid offers its guests a fitness center, a rooftop terrace, and concierge services. Public spaces have free WiFi.
This 3.5-star Philadelphia aparthotel is smoke free.
Languages
Catalan, English, French, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Family friendly
Free cot
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Microwave
Oven
Toaster
Bedrooms
Bedsheets provided
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch flat-screen TV with digital channels
Outdoor areas
Rooftop terrace
Laundry
Laundry detergent
Washer/dryer
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift (91 centimetre wide door)
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Iron/ironing board
Virtual front desk
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
8 floors
96 units
Built in 2020
Housekeeping (on request)
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions and an access code
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in information and an access code. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 913735
Sonder The Heid Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 276 out of 455 reviews
10 - Excellent
276
Rating 8 - Good. 85 out of 455 reviews
8 - Good
85
Rating 6 - Okay. 38 out of 455 reviews
6 - Okay
38
Rating 4 - Poor. 29 out of 455 reviews
4 - Poor
29
Rating 2 - Terrible. 27 out of 455 reviews
2 - Terrible
27
9.2/10
Cleanliness
7.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Dennis
Travelled with group
1 Jan 2025
Liked: Cleanliness, room comfort
Great place to stay
Dennis
Stayed 1 night in Dec 2024
10/10 Excellent
marc
Travelled with family
31 Dec 2024
Liked: Cleanliness, room comfort
marc
Stayed 2 nights in Nov 2024
6/10 Okay
Verified traveller
Travelled with group
30 Dec 2024
Liked: Room comfort
Overall comfortable stay. Really spacious and clean room with fully equipped kitchen and utensils. One hiccup was that check in was 2 hours late due to housekeeping delays. This was communicated 15 mins after the original check in time but by then I already had accessed the room and saw that the space was not cleaned. Another issue we encountered was that the extra towels and blankets we requested for the sofa bed never arrived.
The heat didn’t work and at night it got so cold I could see my breathe even after Sonder claimed to had fixed it. On top of that the elevator stopped working and I had to walk up and down 8 flights of stairs. No parking attached to the building but there is a parking lot near by that charges $30 every time you enter.
Idris
Stayed 4 nights in Dec 2024
6/10 Okay
Susan
Travelled with partner
13 Dec 2024
Liked: Cleanliness
Cool remodeling of an old industrial building. The one bedroom accommodation had stylish furnishings and a nicely appointed kitchen, laundry, and bath.
Unfortunately the location is sketchy. The front desk was frequently unattendedThe staff was unprofessional and indifferent. The walls were paper-thin.
Susan
Stayed 3 nights in Dec 2024
10/10 Excellent
Douglas
Business traveller
7 Dec 2024
Liked: Cleanliness, room comfort
Great Hotel in Philly.
I stayed here for four nights and was completely pleased. The suite was spotless and everything worked very well. I would definitely stay here again.
We stayed for 2 nights and were impressed with our room. It felt very modern chic. It was very quiet and comfy. The room was very clean as well. We used the gym and the rooftop was very nice. It is very close to center city and all things we planned on doing. Would recommend !
The hotel was excellent. The room was well-supplied and comfortable. It was within blocks of the Reading Terminal market, which is great for a quick breakfast and/or for shopping for dinner. As I have grown more comfortable with the neighborhood, free overnight parking can be found on the street - remember, you are in a city, so leave nothing in the car. There's a small park north of the hotel that looks like a nice short walk. The area is growing and I expect many more neighborhood businesses in 2025.
Loved the Sonder. The only issues were minor
1. original door code didn't work - but got a new one via chat on my phone in minutes
2. ductwork made a loud noise when the heat went on and off - but i got used to it after the first night
Staff was WONDERFUL - great concierge staff, online support excellent, service staff excellent. We'll definitely stay here again next time we're in Philadelphia.
Terrible attitude from one of the receptionists, and people making noise in the hallway
Raul
Stayed 7 nights in Oct 2024
6/10 Okay
Clare
Business traveller
29 Oct 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The walls were so thin I could hear everything going on in the next room.
The bed was like a futon and the humidity was so high in the room.
I also saw three bugs in the shower and there were many corners that hadn’t been dusted.
The building was fine but for what was advertised I was disappointed