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Grand Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Grand Jatra Hotel Pekanbaru, you're just a quick walk from Pekan Baru Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine with pool views at Bellagio Restaurant, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Ayurvedic treatments, aromatherapy or body scrubs at Club Arena Spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Pekan Baru Mall and 12 minutes on foot from Great Mosque of An-Nur
  • Airport shuttle service available for a fee

Property Features

Grand Jatra Hotel Pekanbaru offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Jatra Hotel Pekanbaru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Pekanbaru hotel is smoke free.

  • 200 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Childcare (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, hairdryers and toothbrushes and toothpaste. This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste

Food & Drink

Bellagio Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine.

Enoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.

Mezzanine Lounge and Bar – On-site lobby lounge.

Asian Barbecue – This restaurant specialises in barbecue and is located by the pool. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Grand Jatra Hotel Pekanbaru

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Jatra
  • Grand Jatra Hotel
  • Grand Jatra Hotel Pekanbaru
  • Grand Jatra Pekanbaru
  • Hotel Jatra
  • Jatra Hotel
  • Jatra Pekanbaru Pekanbaru
  • Grand Jatra Hotel Pekanbaru Hotel
  • Grand Jatra Hotel Pekanbaru Pekanbaru
  • Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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