Montage Deer Valley

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montage Deer Valley

Indoor pool, outdoor pool, pool umbrellas, pool loungers
3 bars/lounges
View from property
Exterior
Suite (Flagstaff) | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
9100 Marsac Ave, Park City, UT, 84060
  • Deer Valley Resort
    1 min walk
  • Main Street
    8 min drive
  • Park City Mountain Resort
    26 min drive
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    51 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite (Flagstaff)

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Resort, King/Two Queen)

  • Resort view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Resort, King/King)

  • Resort view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Peak, King/Two Queen)

  • Mountain view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 3 Bedrooms (Peak, King/King/ Two Queen)

  • Sleeps 11
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms (Vista,King/Two Queen)

  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Room (Peak, King)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Vista, King/King)

  • Mountain view
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room (Resort, King)

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Resort)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Resort, Residence)

  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

Suite, 2 Bedrooms (Peak, King/King)

  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Peak, Residence)

  • Sleeps 8
  • 2 Queen Beds and 2 King Beds

Suite, 3 Bedrooms (Resort, King/King/Two Queen)

  • Sleeps 11
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Vista, Residence)

  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

Room, 3 Bedrooms (Resort, Residence)

  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 2 Bedrooms (Resort, Fire Pit, King/Two Queen)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Alpine)

  • Sleeps 9
  • 2 King Beds and 2 Double Sofa Beds

Room (Resort, Queen, Fire Pit, Accessible)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Resort, King, Fire Pit, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen, Fire Pit)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Alpine, Fire Pit, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms (Empire)

  • Sleeps 9
  • 2 King Beds and 2 Double Sofa Beds

Suite, 1 Bedroom (Peak)

  • 98 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, King, Fire Pit)

  • Resort view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room (Peak, Queen)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Resort, Fire Pit)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Empire)

  • 177 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (Vista View with Fire Pit)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, King, Accessible)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Peak, Residence)

  • Sleeps 10
  • 2 Queen Beds and 3 King Beds

Room (Peak King, Accessible)

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Flagstaff)

  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite (Resort, King, Accessible)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Resort, Accessible)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen, Accessible)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Alpine)

  • 149 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Alpine, Fire Pit, Accessible)

  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

Room (Vista, King, Fire Pit)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom (Vista, Residence)

  • 111.0 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 4 Bedrooms (Vista, Residence)

  • 334 sq m
  • Mountain view
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 2 King Beds

Room, 2 Bedrooms (Vista,Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (Vista, Fire Pit, King Two Queen)

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Vista, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 3 Bedrooms (Vista, Fire Pit, King/King, Two Queen)

  • Sleeps 11
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

Suite, 2 Bedrooms (Vista, Fire Pit, King/King)

  • Sleeps 9
  • 2 King Beds and 1 Double Sofa Bed

Room, 4 Bedrooms (Summit, Residence, Penthouse)

  • 334 sq m
  • Mountain view
  • Sleeps 10
  • 3 King Beds and 2 Twin Beds

Room, 4 Bedrooms (Summit, Residence)

  • Sleeps 8
  • 2 Queen Beds and 3 King Beds

Room, 4 Bedrooms (Peak Residence)

  • 334 sq m
  • Mountain view
  • Sleeps 10
  • 1 King Bed, 2 Twin Beds and 3 Queen Beds

Room, 2 Bedrooms (Peak, Residence)

  • 167 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 3 Bedrooms (Peak, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 2 Twin Beds

Room, 2 Bedrooms (Resort, Residence)

  • 167 sq m
  • Mountain view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Room, 3 Bedrooms (Resort, Residence)

  • 223 sq m
  • Mountain view
  • Sleeps 9
  • 2 King Beds and 2 Queen Beds

Suite, 1 Bedroom (Resort)

  • 98 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort, Queen)

  • 56 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room (Vista. King)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Vista)

  • 98 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (Vista, Queen)

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Montage Deer Valley

Luxurious slopeside hotel with a full-service spa
With direct access to the slopes, Montage Deer Valley makes guests feel at home with amenities like a full-service spa and an indoor pool.
Montage Deer Valley offers 220 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

This Park City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 29 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

During your stay at Montage Deer Valley, you're just a quick walk from Deer Valley Resort. You'll find features like free WiFi in public areas, plus 7 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 7 restaurants, a coffee shop, and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with hot stone massages, aromatherapy, or hydrotherapy at the spa
  • Services include a kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Deer Valley Resort and 8 minutes by car from Main Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Montage Deer Valley helps provide the perfect ski vacation with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 3 bars/lounges.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool, and a 24-hour health club. For a fee, parking is available.

This 5-star Park City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.
Montage Deer Valley has 7 restaurants on site.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: USD 17-30 for adults and USD 14-14 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Fitness classes
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Designer shops
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Private picnics
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 29 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch TV
  • Films for purchase

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 17 to 30 for adults, and USD 14 to 14 for children
  • Airport shuttle fee: USD 478 per vehicle (roundtrip, maximum occupancy 4)
  • Covered valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Montage Deer Valley offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Montage Deer Valley Hotel
Montage Deer Valley Resort
Montage Deer Valley Hotel Park City
Montage Deer Valley Park City
Montage Deer Valley Hotel
Montage Deer Valley Park City
Montage Deer Valley Hotel Park City

Montage Deer Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 298 reviews" "
Rating 8 - Good. 37 out of 298 reviews" "
Rating 6 - Okay. 24 out of 298 reviews" "
Rating 4 - Poor. 12 out of 298 reviews" "
Rating 2 - Terrible. 5 out of 298 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property. Service not on par with other highend properties like the St. Regis
Stayed 5 nights in Aug 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views
Stayed 3 nights in Jul 2024

8/10 Good

Larry

Liked: Staff & service, room comfort
The property is very nice and the location is spectacular. Service was as expected in a hotel at this price point. I did request a room with a view, but the view was 'partial'. I should have asked for another room since the hotel was definitely not full this time of year, but I was too tired/lazy/whatever. The hotel is definitely geared to the ski season. I cannot think of a better place with the ski in/ski out infrastructure there. I'm sure the price in winter is as breathtaking as the views.
Stayed 3 nights in Jul 2024

10/10 Excellent

frederick, west hollywod

Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The service and staff were fantastic!
Stayed 1 night in Jul 2024

10/10 Excellent

Mercedes, Holladay

Liked: Cleanliness, staff & service, property conditions & facilities
Super fun staycation - family friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo

Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort.
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

bahareh

Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful property just about checks every box
This is a spectacular property and overall we really enjoyed our stay and look forward to returning. Our room was beautiful, large and comfortable (we booked a Peak View Suite). We were a little late getting into the room, but were able to enjoy the hotel amenities while we waited so it was not a big deal at all. Bell staff was fantastic and bags were delivered right away when the room was available. Front desk staff was great and gave us a quick tour of the property. We had our dog with us and they were very dog friendly, provided special amenities and also have dog friendly options on the in room dining menu which we thought was super cute. We had (and have also in the past) somewhat mixed experiences with the service in the Vista Lounge and Apex . . . specifically the busiest moments (weekends, prime evening time) they just seem to not quite be able to keep up with demand. Although on Sunday evening we had fantastic service in the Vista Lounge (albeit Saturday evening left a lot to be desired). We had a couples massage at the spa and thought the facility was fantastic and the therapists were great. Being able to ski Empire lift before the general population arrives is an amazing perk . . . we had fresh snow every day we were there. Overall we loved it and will be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Britta

Stayed 1 night in Feb 2024

10/10 Excellent

MELISSA

Liked: Amenities

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Armen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2023

6/10 Okay

Negar Gholizadeh, San Jose

Travelled with family
Disliked: Staff & service
Hotel Management & Staff Members could use training
Stayed 4 nights in Dec 2023

6/10 Okay

Taft

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Deanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and view of the beautiful snowy mountains right out your window :)

10/10 Excellent

Karsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love a montage hotel. Always so clean and beautiful
Stayed 1 night in Sep 2023

6/10 Okay

Brody

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Montage is a fine property that is located in a beautiful valley to allow great scenic views. That said, price to stay infers that "fine" shouldn't be in this resort's vocabulary and overall the resort service was subpar even for a standard hotel. Few issues: As soon as we checked in, there was vibrating construction noise immediately above us; took 40 minutes to figure it out from hotel and then we were actually moved rooms. They upgraded room (good) and offered a meal credit that we never received (bad). During breakfast, there were 3 tables and 4 servers working, but our order was delayed for 35 minutes (without any word from a server). We had a ride scheduled a hour after we arrived, but due to delays only had 7 minutes to wolf down our food. (bad). Ultimately, we were comped a meal due to poor service (ok resolution, but totally avoidable). The pool staff forgot our food order (bad). Ultimately, we didn't have to pay for it (neutral, still hungry...). The areas around the building (such as the play area for kids) was just dirt graded without grass ($1000 of grass would make a huge difference). We had heard good things about Montage, but this was just a disappointment. For $1,000/night in the summer, there are MANY other options that we would revisit.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with incredible attention to detail. The staff was warm, welcoming and helpful. We had a perfect stay.
Stayed 4 nights in Jul 2023

8/10 Good

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property and the staff were all excellent. Our room was so lovely and comfortable. We loved our stay.
Stayed 1 night in Jul 2023