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Richmond Pamukkale Thermal

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Richmond Pamukkale Thermal

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Turkish bath/hammam
King Suite

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Pool
  • Spa
  • Gym

Explore the area

Map
Karahayit, Denizli, Denizli, 20290
  • Pamukkale-Hierapolis
    13 min walk
  • Red Travertine of Karahayit
    16 min walk
  • Yemekhane
    2 min walk
  • Goncali Station
    27 min drive

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite

King Suite

  • 58 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite

Corner Suite

  • 28.0 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Hierapark Thermal & Spa Hotel

Pool
Spa
Pet-friendly
Kids pool
4.2 out of 5, Very good, (263)
The price is €126
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Hierapark Thermal & Spa Hotel

About this property

Richmond Pamukkale Thermal

Luxury Denizli hotel in Pamukkale with a full-service spa
This hotel features a full-service spa, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.
During your stay at Richmond Pamukkale Thermal, you'll be within walking distance of Pamukkale-Hierapolis. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy local and international cuisine and garden views while dining at Main Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes hot springs, a gym, and a steam room
  • Just a 4-minute drive from Hierapolis and 6 minutes from Pamukkale Travertine Terraces
  • Pets welcome for free (restrictions apply)
Richmond Pamukkale Thermal offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A seasonal outdoor pool, a spa tub, and a fitness center are also featured at the luxury Richmond Pamukkale Thermal. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Denizli hotel.

Guests are served free continental breakfast daily from 6 AM to 10 AM.
Richmond Pamukkale Thermal has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Main Restaurant

Things to do

  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 6 2024 to January 15 2025 (dates subject to change):
  • One of the swimming pools
The property is closed between November 13 and January 24.
The property will be renovating from December 6 2024 to January 15 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.
Property Registration Number 3519

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 118 out of 398 reviews" "
Rating 8 - Good. 133 out of 398 reviews" "
Rating 6 - Okay. 75 out of 398 reviews" "
Rating 4 - Poor. 40 out of 398 reviews" "
Rating 2 - Terrible. 32 out of 398 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

8/10 Good

Elif

Travelled with family
Liked: Cleanliness, staff & service
The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

10/10 Excellent

BASRI MERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Serkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

10/10 Excellent

Sevgi

Liked: Cleanliness, staff & service, property conditions & facilities
Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

6/10 Okay

Aileen

Stayed 1 night in May 2024

2/10 Terrible

Natalie

Stayed 3 nights in May 2024

4/10 Poor

Yves

Travelled with partner
Disliked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Alireza

Stayed 2 nights in Apr 2024

4/10 Poor

Abdullah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

10/10 Excellent

Demir Ahmet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mutasem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

8/10 Good

Zvezdelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Kristi

Stayed 2 nights in Jun 2023

4/10 Poor

Naziye

Travelled with family
Disliked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

6/10 Okay

Soon Han

Travelled with partner
Liked: Property conditions & facilities
Too many group tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2022

10/10 Excellent

Etienne

6/10 Okay

Ilker, Istanbul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

8/10 Good

Romans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022