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Crystals Beach Resort Belle Mare, a member of Radisson Individuals

4.0 star property

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Photo gallery for Crystals Beach Resort Belle Mare, a member of Radisson Individuals

Aerial view
3 restaurants, breakfast, lunch, dinner served; international cuisine
On the beach, white sand, sun-loungers, beach umbrellas
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Coastal Road, Quatre Cocos, Belle Mare, Flacq, 230
  • Palmar Beach
    ‪2 min walk‬
  • Belle Mare Beach
    ‪2 min drive‬
  • Silver Beach
    ‪6 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪72 min drive‬

Room options

View all photos for Junior Suite, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Ocean View

Premium Room, Ocean View

Premium Room, Ocean View

  • Sea view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Garden View

  • Sleeps 3
  • 1 King Bed

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About this property

Crystals Beach Resort Belle Mare, a member of Radisson Individuals

Family-friendly fun on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Crystals Beach Resort Belle Mare, a member of Radisson Individuals's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Crystals Beach Resort Belle Mare, a member of Radisson Individuals offers 180 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. This Belle Mare hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
During your stay at Crystals Beach Resort Belle Mare, a member of Radisson Individuals, you're just a quick walk from Palmar Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with garden views at Ferney 1650, one of the property's 3 restaurants
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures, or body wraps at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and volleyball
  • Steps from Palmar Beach and a 2-minute drive from Belle Mare Beach
  • Free cruise terminal shuttle service
Some rates at Crystals Beach Resort Belle Mare, a member of Radisson Individuals are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crystals Beach Resort Belle Mare, a member of Radisson Individuals like a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a children's pool, outdoor tennis courts, and a fitness center. Self parking is free.

This 4-star Belle Mare hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
Ferney 1650 - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Belle Vue - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Ville Bague 1740 - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Crystals Beach Resort Belle Mare, a member of Radisson Individuals are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free cruise terminal shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Ferney 1650
  • Belle Vue
  • Ville Bague 1740

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Snorkelling
  • Tennis

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4198 square feet of space)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystals Beach Resort Belle Mare, a member of Radisson Individuals

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 110
  • Christmas Eve (24 December) Gala Dinner per child: EUR 55 (up to 17 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 175
  • New Year's Eve (31 December) Gala Dinner per child: EUR 87.50 (up to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Crystals Beach Resort Belle Mare, a member of Radisson Individuals offers transfers from the cruise terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystals Beach Belle Mare
Crystals Beach Resort
Crystals Beach Resort Belle Mare
Maritim Crystals Beach Hotel Belle Mare
Maritim Crystals Beach Hotel
Maritim Crystals Beach Belle Mare
Maritim Crystals Beach
Maritim Crystals Beach Hotel Mauritius Belle Mare
Maritim Crystals Beach Mauritius Belle Mare
Maritim Crystals Beach Mauritius
Crystals Beach Resort Spa
Maritim Crystals Beach Hotel Mauritius Palmar
Maritim Crystals Beach Mauritius Palmar

Crystals Beach Resort Belle Mare, a member of Radisson Individuals Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 78 reviews
Rating 8 - Good. 30 out of 78 reviews
Rating 6 - Okay. 11 out of 78 reviews
Rating 4 - Poor. 2 out of 78 reviews
Rating 2 - Terrible. 6 out of 78 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
A little disorganised at check in. Reception staff insisted I present them with a voucher before they would give us access to the room. I had no voucher (is this the 1990s???) and would not accept that a booking in my name would in fact be my reservation!! Not ideal after a 12 hour flight from London. 90 minutes completely wasted and frustrating to say the least. However, that was the only issue with the hotel. Room was huge, food excellent, selection of drinks was excellent and all staff super friendly at all times.
Stayed 12 nights in May 2024

10/10 Excellent

Roelof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food variety available from the buffet, breakfast, lunch and dinner (we always missed tea time). The onsite restaurants food was also good. Staff is always friendly and helpful. We just had a great time.
Stayed 7 nights in Oct 2022

2/10 Terrible

G, Uk

Travelled with family
Disliked: Staff & service
There was nothing to like This hotel is a scam The food is disgusting
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in May 2019

6/10 Okay

Lateavailabilty, England

Travelled with family
Liked: Staff & service
The hotel is ok. There are better hotels in Mauritius. The food was OK but not great. It’s a nice setting and has a good beach. You might get board if you stay here more than a week and we couldn’t get into the restaurants that we wanted to every night.
Stayed 2 nights in Apr 2019

8/10 Good

Dhari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good. Hotel staff friendly. Food was good
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Alexa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, looks much better than the photos. It is a big property. Beach is one of the most beautiful I have seen and I travel a lot. Great customer service, great entertainment, perfect place, I would absolutely stay again. The only negative would be that if you are not all inclusive they will rip you off. Everything inside the resort is triple the price or more and unfortunately you cannot go anywhere near outside so you will have to spend a lot on basics like water at every meal. A bottle of water in a supermarket is 15 rupees and in the hotel it is 90 rupees, buffet lunch it is 840 rupees without water. Massages are from £50 up basically UK prices. It is probably best if you go for the all inclusive package. I have spent way more than expected whilst there. Very expensive, it was worth it however if you are on a tight budget keep this in mind. I can happily say it is one of the best places still.
Stayed 10 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
It was horrible -terrible service. Never experienced such a bad hotel in Mauritius. Will never recommend the hotel to anyone.
Stayed 3 nights in Aug 2018

2/10 Terrible

Zubair

Disliked: Cleanliness, staff & service
Horrible attitude and service
This hotel has been left to ruin my the current management. They do the bare minimum and you can see the hotel is declining. The first night we arrived when I put my sleeping child into his bed the bed broke. Upon inspection I found that the leg was broken and whoever repaired it did a bad job. The next day they gave us a new bed but we found it had bed bugs in it. The first night we heard dogs barking outside our room and when I looked out of the window we found two stray dogs sleeping on the veranda. We informed management but no one came, I chased them away myself. This happened the next two days until the dogs did not return again. They used to leave a mess of mud and hair on the outdoor furniture so we couldn't use it. Once the dogs were gone we found that the veranda was full of mice. The other issue is the snorkel and glass bottom boats go out twice a day and have very few places so unless you book early and in advance you wont get a chance. In a hotel with 180+ rooms to have space for 8 people per boat When making the booking I requested to pay on check-in however the hotel still charged my card. When I asked for it to be reversed so I could pay cash at first they refused and said that I had not informed them until I showed them the email I sent telling them. They finally agreed but took over a week until the charge was reversed, I could not use my credit card the entire trip and so could not hire car. I did not even receive an apology from the hotel.
Stayed 7 nights in Jun 2018

8/10 Good

Pedro, BH, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night but everything was fine! Nice space. Nice facilities.
Stayed 1 night in Nov 2017

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, will recommend
The hotel was in a good location. The beach is fantastic and there are a wide variety of activities to do. The nearby towns of Belle Mare and Central Flacq offered good opportunities for local shopping. The food in the hotel was good, although I am not sure I received full benefit of the All Inclusive Plus package. The problem was that the Dine Around option required pre booking at least 24 hours in advance, which I did not fully understand. In addition, some of the meals were still added cost on top of that. Breakfast was always as expected. The Saturday Creole BBQ was fully booked when we arrived on Saturday afternoon - our earlier attempts to book this prior to arrival via email was not successful. The room was very nice and comfortable. Service from the staff was excellent always. I would recommend this hotel to friends, with the explanation regarding the AIP option.
Stayed 5 nights in Aug 2017

10/10 Excellent

Inderdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle Mare stay
Very pleasant and comfortable stay. Very safe area. Highly trained and helpful staff. Great breakfast with nice restaurants . Variety of beach activities and a clean swimming pool.

8/10 Good

Aalay, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel on a lovely white beach!!
Had a great time at Maritim Crystals.....many on the house sea activities - Glass bottom boat, Snorkeling, kayaking, stand up paddles, etc...2 pools including a warm water pool.....very warm staff.....Taxi service is reasonably priced....good activities for kids...lively atmosphere and music.....reasonably spacious rooms.......icing on the cake is the white sand beach and turquoise waters.....!!! Just an advise is if you are carrying Food in the rooms, the ants may have a field day ( which was of course taken care of by replants)...would definitely recommend for the price, location, beach and the hotel itself!!!

8/10 Good

Scoe, DE22 1HT

Liked: Staff & service, property conditions & facilities, room comfort
Enjoyable and Relaxing Holiday
We enjoyed the hotel which started with an upgrade to a sea view suite! The room had everything you would expect and a good size. The staff were very friendly and always asking if we happy and concerned about any possible problems.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Rooms not clean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service needs improving
Arrived outside Mauritius airport around 06:30 for our hotel pickup, it appears that its a normal taxi service and also has a contract with the hotel as a hotel shuttle service that cost 2,500 RUP. I manage to haggle for 1,300 RUP. Only waited around 1hour 3omins at the hotel reception before they can offer us a room. Lucky there were comfortable seatings so my son of 3 years could sleep. Apart from getting a small Electric shock from switching on the bed lamp on the first night and the hotel housekeeping laughting about it, everything else was good. Everywhere you go, you will need to use a taxi. Lucky that you can always haggle with the taxi drivers and grab a very good deal using him for the whole day.

4/10 Poor

Alex, UK

Liked: Cleanliness, room comfort
Pretty but dissapointing.
We were asked to move our car three times on arrival in the large, empty carpark as apparently one area was saved for taxis, another for staff and a third for a wedding. Every evening they changed their minds as to which of the empty slots was OK to stay in. Check-in was poor as we were left in the bar areas without a drink for 20 minutes not knowing what was happening. The first room we were moved to was next to a fence to a public areas with really loud music playing so we had to ask to be moved. Food was average at best and, where not included, very overpriced compared to much better restaurants across the island. Drinks were expensive (150 Rs for 1 litre of water) but it was not permitted to bring your own. The advertised wi-fi was only in the bar area. It 'worked' about 25% of the time and even then was intermittent and only 0.1Mbps (slow!). The advertised satellite TV was three local and very poor channels which were unwatchable.

8/10 Good

Murisa

Liked: Staff & service, property conditions & facilities, room comfort
Trevligt hotell
Väldigt trevligt hotell med perfektläge på underbar strand som behöver förbättra städningen.Service får toppbetyg och all ära till Adisch,Avishyer och alla andra som förgyllade vår semester.
Stayed 10 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Good staying
One of the best marveillous natural Park directly on the white sandy beach. Rooms are big and comfortable, even though a deeper attention in cleaning would not be so bad. Good entertainment, interesting activities proposed (even free of charge) and enough privacy to get relaxed
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour très agréable dans un cadre sublime
Les chambres sont propres, récentes, vastes, très bien équipées avec un très grand lit, douche et baignoire, wc séparés ainsi que dressing. L'hotel est très bien entretenu et situé dans un cadre sublime, à l'image de l'ile Maurice. Le buffet propose un vaste choix et il est possible de reserver également dans un des 3 autres restaurants de l'hotel. Par contre, bien que parlant français, le personnel de la réception peine à répondre à nos demandes et semble peu réactif, ce qui est dommage vu le standing affiché par l'hotel. Nous sommes cependant repartis enchantés de notre séjour.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen hotell med allt man kan önska
Min man och jag bodde en vecka all inklusive, Vi var båda supernöjda med vår resa. Mycket vänlig personal. Fina och goda bufféer. Rummet var stort med en stor balkong med sköna möbler. Stort hotell område med en hel del aktiviteter under dagarna. Åker gärna tillbaka och skulle verkligen rekommendera det till andra. Låg en bit utanför byn. Men för vår del passade det alldeles utmärkt.
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 19 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week stay
+: Great beach Breakfast Good rooms Good pool lots of activities (free tennis, snorkling excursions each day, archery) Great gym -: Buffet is OK The resturants are kind of hit and miss The surrounding area is just other resorts- i recommend full board if you are staying here Would definately consider returning if we come back to Mauritius: Great value for money.
Stayed 7 nights in Nov 2018