BG Hotel Pamplona

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BG Hotel Pamplona

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property grounds
Exterior
Minibar, desk, blackout curtains, free WiFi
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Spa

Explore the area

Map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    3 min walk
  • Sushiclass -Can Pastilla
  • Palma de Mallorca Son Fuster Station
    16 min drive
  • Palma de Mallorca (PMI)
    10 min drive

Room options

Junior Suite (Spa Access, 3 Adults)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, 2 Single Beds, Pool View

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Large Twin Bed

Standard Triple Room (2 adults +1 child)

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Double or Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Partial Sea View (Lateral)

  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Spa Access)

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Studio (SPA Access, 2 adults)

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite 3Ad With Balcony

  • Sleeps 3

Double/Twin With Balcony (3Ad)

  • Sleeps 3

Junior Suite 2Ad With Balcony

  • Sleeps 2

Double Single Use

  • Sleeps 1

Double/Twin With Balcony (2Ad+1Ch)

  • Sleeps 3

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Double/Twin Superior With Balcony (2Ad)

  • Sleeps 2

Junior Suite (2Ad+1Ch) With Balcony

  • Sleeps 3

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About this property

BG Hotel Pamplona

Hotel in Palma de Mallorca with a full-service spa and bars
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Our customers tell us they can't get enough of the helpful staff at BG Hotel Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars, and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Indulge with hydrotherapy, detox wraps, or body scrubs at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute walk from Playa de Palma and a 4-minute drive from Platja d'Or
BG Hotel Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A children's pool, a spa tub, and a fitness center are also featured at the business-friendly BG Hotel Pamplona.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.
Onsite venue - This cocktail bar specializes in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

Catalan, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 12 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Bike rentals
  • Bike tour information
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 767 reviews" "
Rating 8 - Good. 338 out of 767 reviews" "
Rating 6 - Okay. 64 out of 767 reviews" "
Rating 4 - Poor. 14 out of 767 reviews" "
Rating 2 - Terrible. 10 out of 767 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamer Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terible man when we checked in. The breakfast was ok, not more than that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Edvardas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape
Stayed 6 nights in Jun 2024

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff. Nice hotel
Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.
Stayed 1 night in Jun 2024

6/10 Okay

Tarell

Stayed 1 night in May 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 6 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in May 2024

8/10 Good

Peter

Stayed 6 nights in Mar 2024

10/10 Excellent

ravi, Modesto

Stayed 1 night in Mar 2024

8/10 Good

Mats

Stayed 6 nights in Oct 2023

10/10 Excellent

Andreas

Stayed 2 nights in Sep 2023

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Well located for shops and bars but without being too near as to be disturbed by noise. No rush to get sunbeds - there were always some available. Food was lovely and drinks were competitively priced at the pool bar. Food was very good and staff were nice. I would recommend this hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Cecilie

Stayed 15 nights in Aug 2023

8/10 Good

Snezana

Stayed 10 nights in Jun 2023

6/10 Okay

Lisa Marie

Liked: Cleanliness
This property is just OK. I don’t think I would classify it as a four-star property more like a three star . The rooms are suitable. However, the beds are very hard I can almost sleep on anything, and I ended up with a sore back at the end of my week. They are very chintzy at this hotel. I asked for some more water and she said at the front desk that you only receive two bottles per stay, give me a break. In addition, there is a room safe however, there is no key when I inquired about that they’re charging you for the key. There is also no iron in the room where they are charging you an additional cost to use that iron for rental. There is no kettle in the room or no espresso machine , there’s so many other hotels that have the basic necessities apology as previously mentioned with no additional charge that I can’t understand why anybody would choose this one . The breakfast is OK however, I struggle to find anything healthy at the Buffay other than one day that they provided some smoothies . I tried to take a dip in the cold pool in the under covered area, and as I was sitting on the side of the pool area, I was attacked by an ants nest on the pool deck . I’m not sure what kind of ants these are but they were the biting kind.
Stayed 7 nights in Jun 2023

2/10 Terrible

judit

Stayed 4 nights in Jun 2023

10/10 Excellent

Filippa

Stayed 7 nights in Jun 2023

10/10 Excellent

Rafael

Stayed 5 nights in May 2023

8/10 Good

Mark

Stayed 1 night in May 2023

10/10 Excellent

Roar

Stayed 10 nights in May 2023

10/10 Excellent

Tom

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
BG Pamplona
This is a GREAT Hotel venue with excellent amenities. Great breakfast, nice pool and bar, wonderful staff, one block from the beach and outside bars and restaurants. It has ONE outstanding weak link: they want to charge you $18 euros for a key to the room safe which in any other hotel room would be a complimentary amenity in the room. This flaw is ridiculous and unacceptable in 2023.
Stayed 5 nights in May 2023