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Grand Hotel et Des Palmes

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel et Des Palmes

Lobby
Presidential Suite, Hot Tub, City View
Junior Suite, Terrace, City View
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Via Roma 398, Palermo, PA, 90139
  • Via Roma
    1 min walk
  • Politeama Garibaldi Theater
    5 min walk
  • Via Maqueda
    6 min walk
  • Palermo (PMO-Punta Raisi)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Room, Courtyard View

Comfort Room, Courtyard View

Comfort Room, Courtyard View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, Hot Tub, City View

Presidential Suite, Hot Tub, City View

Presidential Suite, Hot Tub, City View

  • 157 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Camera Singola Standard

Camera Singola Standard

Camera Singola Standard

  • 21 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, terrazzo, vista città

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Suite, terrazzo, vista città

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive room, internal view

Executive room, internal view

Executive room, internal view

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace, City View

Junior Suite, Terrace, City View

Junior Suite, Terrace, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Grand Hotel et Des Palmes

Luxury Palermo hotel in Ruggero Settimo with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel et Des Palmes. During your stay, you're just a quick walk from Teatro Massimo. You'll find features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • Just a 2-minute drive from Teatro Massimo and 5 minutes from Palermo Harbour
  • Pets welcome for free
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, a library, and concierge services are also featured at the luxury Grand Hotel et Des Palmes. Parking is available for a fee.

This 5-star Palermo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Neobistrot & Bar - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Palmette - Onsite fine-dining restaurant. Open daily.
Overture Terrace - Onsite sushi bar. Open daily.
Neobistrot & Mixology Bar - Onsite cocktail bar. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 30 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available daily for a fee of EUR 80

Restaurants on site

  • Neobistrot & Bar
  • Le Palmette
  • Overture Terrace
  • Neobistrot & Mixology Bar

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk chair
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 33 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Et Des Palmes
Grand Et Des Palmes Palermo
Grand Hotel Et Des Palmes
Grand Hotel Et Des Palmes Palermo
Grand Hotel Palmes
Hotel Palmes
Palmes
Palmes Hotel
Grand Hotel Et Des Palmes Palermo, Sicily
Grand Hotel Palermo
Grand Hotel Palmes Palermo
Grand Palmes Palermo
Grand Palmes
Grand Hotel Et Des Palmes Palermo Sicily
Grand Et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel
Grand Hotel et Des Palmes Palermo
Grand Hotel et Des Palmes Hotel Palermo

Grand Hotel et Des Palmes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 381 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tatiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in May 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely amazing!!! I definitely!
Amazing!!!
Stayed 5 nights in Jul 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you travel to Palermo avoid this property! They will over charge you. Staff is rude, hotel is disgustingly dirty. Avoid them!! They love taking advantage of you!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and large rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Damon

Stayed 3 nights in Jul 2024

8/10 Good

Karin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from staff, lovely roof bar and restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely hotel. The employees really care about the guests. I would recommend to anyone visiting Palermo.
Stayed 2 nights in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hotel and the staff were excellent. The breakfast was very good. The room was noisy from the busy street.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah Louise

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Wonderful staff. Extraordinary bar. Pietro makes a great Bloody Mary and Suan was highly professional and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

stacy

Dramatic perfection
Beautiful property, walkable to everything. Lovely breakfast, luxurious bath and meticulous housekeeping. Front desk went above and beyond to help with missing luggage.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegance and grace in the heart of Palermo
We were very happy to stay at the Grande Hotel et Des Palmes. Walking through the front door you are transported to a by-gone era of elegant hotels visited by droves of people on the Grand Tour. While Palermo is on the outside rough and gritty, the Grande Hotel ed Des Palmes is refined and oh so hospitable. We were placed in a very beautiful suite that fronted the Via Roma, but the sounds of the street could not be heard within. Our suite featured a foyer, sitting room, bedroom, and extravagant bath -- one of the best showers we have ever encountered. The weather outside was sweltering, but inside we were as cool as cucumbers. Breakfast was in a grand covered courtyard, used in the evenings as a bar. The morning spread was extensive with pastries, cereals, breads, hott offerings, fresh juices and even granita! While the cappuccino wasn't the best, we did very much enjoy our stay and we will most definitely return.
Stayed 2 nights in Jun 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a good size. On the down side, Very noisy. Not all but most staff would need a little refresher couse on being friendly. Breakfast was just ok.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Great beds and pillows. The best shower I have ever used. The staff was amazing - incredibly helpful, professional and welcoming. Would absolutely stay there again.
Stayed 1 night in Jun 2024

10/10 Excellent

faouzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay in an ideal part of the city
Stayed 5 nights in Jun 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful building and roof top bar
Classic old hotel, lovely
Stayed 1 night in Jun 2024

10/10 Excellent

Atish

Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect Hotel in Palermo
Excellent hotel for any amount of money, and certainly a bargain at the price we paid. We stayed two nights and it was well located and perfect. Breakfast was generous and tasty.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Allison

Stayed 7 nights in May 2024