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"Overall the experience has been pleasant, the hotel definitely saw better times of glory, but it was nice and clean and the decor gives you a gentle v ... " More

By a verified traveller on Mon 24 Jul 2017

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Presidential Suite, Hot Tub, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive room, internal view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Room, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel et Des Palmes. During your stay, you're just a quick walk from Teatro Massimo. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Teatro Massimo and 5 minutes from Palermo Harbour
  • Pets welcome free of charge

Grand Hotel et Des Palmes ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel et Des Palmes

Everyone (5) Couples (11) Family (3) Friends (3)
5 out of 5

Gives the vibe of old times

Pros: Decor, breakfast
Cons: needs some refreshment
Location: It's in a good location close to all the attractions
Overall the experience has been pleasant, the hotel definitely saw better times of glory, but it was nice and clean and the decor gives you a gentle vibe of old times. Breakfast was very tasty as well.

Posted by , from London on 24 Jul 2017

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5 out of 5

Chaotic Palermo

Great stay at the Grand Hotel et Des Palmes, some reviews said it was a tired old hotel, but we thought it exuded class from every room, the history, the decor the food, wonderful! Thanks for a great week.

Posted by on 23 Feb 2016

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3 out of 5

Good location nice hotel

Very convenient location, comfortable beds, bit old carpets

Posted by on 15 Aug 2015

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4 out of 5

A Treat of a Retreat

The Grand Hotel etc is a wonderful, atmospheric and slightly faded hotel which cannot but evoke feelings of another century. I've never stayed in a hotel with such individual style. And the facilities are very good, the rooms clean and comfortable, and the bathrooms spacious with a bath in which I could really stretch out. The staff were efficient and courteous. Everyone should try the experience of a predinner cocktail in the hotel reception room.... you get a decent drink and plenty of side nibbles. And there are plenty of spacious function rooms on the ground floor to which one can retreat and have a quiet read in 19th century surroundings, If you have the money to spend it may be worth your while to check out their dinner menu (not promoted very well hence we only learned of it on our last night but the dining room looked and sounded very lively).

Posted by on 7 May 2014

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4 out of 5

Grand hotel in central Palermo

We were very happy with our stay, the room was comfortable and clean and breakfast was plentiful. Only complaint was not enough staff at breakfast.

Posted by on 5 Oct 2013

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4 out of 5

Great hotel, good location, fabulous decor

We absolutely loved our stay here. The breakfast room is stunning, as is the buffet breakfast. Really comfortable rooms, very clean. The location is perfect for walking around Palermo. Easy to find as it is on a main street and yet the room was quiet at night. Staying here made our short break in Palermo really special.

Posted by on 26 Aug 2013

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5 out of 5

Very grand

It was really central, convenient and clean. The staff couldn't do enough for us, as so helpful. Would definitely go back there.

Posted by on 25 Feb 2013

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3 out of 5

Faded Glamour but great location

The location of the hotel was great. The rooms were large and clean. Breakfast was good if you got there early.. ..things seem to run out quickly.

Posted by on 23 Sep 2012

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4 out of 5

Classic central hotel

This is a perfectly reasonable hotel which is good value if booked in advance. It's very central, but our room (which was on a side street) was surprisingly quiet in the morning. The general feeling of the place was of a stately hotel in decline, with everything looking a little worse for wear. That said, our room was beautifully furnished - everything in it was modern and good quality including the shower and bed which were both huge. There is parking which costs an extra 21 euros a day but it's pretty convenient - you just hand in your keys at reception and they move the car to a garage for you - it only takes 20 mins to return it when you need it. Breakfast was included and it was fine - there was a nice touch of including sparkling wine as part of the buffet. The staff were fine and all spoke pretty good English, but they only get 3 because our room was late to be prepared and, when it was, no one thought to tell us so we had to ask again. The room was also difficult to find and ideally we would have been given directions. It's a classic hotel and somewhere very different to stay in Palermo. There are less stuffy places (though again, the room was fine, it was more the other areas that seemed a bit run down), and the bar closes a bit early, but overall if you can get this for a good price then it's worth a go - the main entrance hall and breakfast room in particular are wonderful.

Posted by on 17 Sep 2012

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5 out of 5
Excellent accueil de la part du concierge. beaucoup d'aide malgré une arrivée tardive.

Posted by , from Neuchâtel on 14 Oct 2018

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About the Grand Hotel et Des Palmes

Location Via Roma 398, Palermo, PA 90139

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. A fitness centre, a library, and concierge services are also featured at the luxury Grand Hotel et Des Palmes. Parking is available for a fee. This 5-star Palermo hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • Built in 1856
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Library
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Palermo Central Station (2.3 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel et Des Palmes offers 98 air-conditioned accommodations with minibars and a safe. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • Smart television
  • Egyptian cotton linens
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Neobistrot & Bar – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Le Palmette – On-site fine-dining restaurant. Open daily.

Overture Terrace – On-site sushi bar. Open daily.

Neobistrot & Mixology Bar – On-site cocktail bar. Open daily.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per day.

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 33 lb per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Pets allowed (no fees)
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • Carbon monoxide detector
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 120.0 per day
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Et Des Palmes
  • Grand Et Des Palmes Palermo
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  • Grand Hotel Palmes
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  • Palmes
  • Palmes Hotel
  • Grand Hotel Et Des Palmes Palermo, Sicily
  • Grand Hotel Palermo
  • Grand Hotel Palmes Palermo
  • Grand Palmes Palermo
  • Grand Palmes
  • Grand Hotel Et Des Palmes Palermo Sicily
  • Grand Et Des Palmes Palermo
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  • Grand Hotel et Des Palmes Palermo
  • Grand Hotel et Des Palmes Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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