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Hotel Riu Palace Jandia

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Jandia

Outdoor pool, pool umbrellas, pool loungers
Beach nearby, sun-loungers, beach umbrellas
Reception
View from room
Sun deck

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Avenida Jandía, Playa de Jandia, Pajara, Fuerteventura, 35265
  • Matorral Beach
    2 min walk
  • Morro Jable Shopping Centre
    4 min walk
  • Punta Jandía Lighthouse
    19 min walk

Room options

View all photos for Senior Suite, Balcony, Sea View

View from room

Senior Suite, Balcony, Sea View

  • 62 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, Balcony (Lateral Sea View)

View from room

Double Room, Balcony (Lateral Sea View)

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Ocean View

View from room

Double Room, Balcony, Ocean View

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed and 1 Twin Sofa Bed

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About this property

Hotel Riu Palace Jandia

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Hotel Riu Palace Jandia offers 201 air-conditioned accommodations with minibars and bathrobes. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Pajara hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us they enjoy the overall property condition at Hotel Riu Palace Jandia. During your stay, you're just a quick walk from Matorral Beach. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Steps from Matorral Beach and 4 minutes by foot from Morro Jable Shopping Centre
Hotel Riu Palace Jandia offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and a garden are also featured at the luxury Hotel Riu Palace Jandia. A complete renovation of Hotel Riu Palace Jandia was completed in December 2020.

This 5-star Pajara hotel is smoke free.

Main restaurant - This buffet restaurant serves breakfast and dinner.
Fusion restaurant - This theme restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Lounge bar - Onsite lobby lounge. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Main restaurant
  • Fusion restaurant
  • Lounge bar

Things to do

  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Renovated entire property – December 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu Jandia
Hotel Riu Jandia Palace
Hotel Riu Palace Jandia
Hotel Riu Palace Jandia Pajara
Jandia Palace
Riu Palace Jandia
Riu Palace Jandia Pajara
Hotel Riu Palace Jandia Fuerteventura/Morro Del Jable
Riu Palace Jandia Peninsula
Hotel Riu Palace Jandia Hotel
Hotel Riu Palace Jandia Pajara
Hotel Riu Palace Jandia Hotel Pajara

Hotel Riu Palace Jandia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 101 reviews" "
Rating 8 - Good. 36 out of 101 reviews" "
Rating 6 - Okay. 9 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. The beach is stunning. Great location
Stayed 7 nights in Jul 2023

10/10 Excellent

Mrs E M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely hotel. Immaculately clean. Great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Bryan Robert, Aston Clinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly exceptional hotel, with amazing staff and stunning rooms ..... just book it !
Stayed 10 nights in Feb 2023

4/10 Poor

Jaromir Aleksander

Stayed 6 nights in Jan 2023

10/10 Excellent

Roger

Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room but no facilities
Great room and balcony with sea view. Breakfast buffet is high quality, no fuss. Lack of sauna and pool.
Stayed 1 night in Nov 2021

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic hotel, great location. Excellent staff
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is not a four much less a five star property. There is no visible sign that tells one that one has arrive. There's no valet parking, there's no bellhop service outside. The service is not available round the clock. The hotel doesn't provide feather or comfortable pillows nor bedding. No duvets. The hotel refuses to allow guests to decide for themselves what temperature to have on the hotel unless you threat bloody murder and raise hell, they don't provide à la carte dining, but a terrible buffet for 55€, the breakfast is available in the very small hours of the morning so I missed it every day and the money wasn't returned. This is a hotel by Germans for Germans who think this is the greatest place on earth. Getting to and from the beach is an ordeal and nothing an elderly person can easily cope with. I hated every day I stayed here. I'd be back to Fuerteventura, but I'll stay in the North, in Corralejo and at a proper 4-5 star Hotel or resort.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service
Fantastic food, excellent service and perfect position overlooking beach - lovely pool
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Great location with fabulous ocean 🌊 view! Fantastic customer service!😁 Food and desserts were excellent!!👍 We really enjoyed our staying at Riu Jandia!😎
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
did not like the amount of step to get to the beach
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Overnight stay in Jandia
Having stayed at the Riu Palace Tres Islas numerous times,we thought we'd have a visit to Jandia for an overnight change. The hotel was clean,the outlook from the pool fantastic,room a bit tired,layout of the hotel initially somewhat confusing and definitely restricting to the elderly and children. Our experience at reception was less than encouraging,the gentleman was pleasant,but a few smiles might help from the other staff. Gorgeous promenade walk to charming Morro Jable front stopping for a glass to embrace a glorious sunset before a tasty fish meal at a long-standing small restaurant while watching the waves. We plan to return to Morro Jable,but not to the Riu Palace Hotel Jandia. Not a patch on the Tres Islas.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting on the beach but lots of steps up to the hotel, not suitable for those with mobility issues. The hotel staff were excellent with nothing too much trouble. Will definitely revisit
Stayed 2 nights in Jan 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jandía palace
Staff very friendly hotel very clean we had lateral view not that good but really enjoyed our stay would go back again
Stayed 2 nights in Dec 2018

10/10 Excellent

M, N Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location on the beach, wonderful friendly staff happy at their job!
Stayed 7 nights in Nov 2018

6/10 Okay

Chris, Bristol

Liked: Staff & service
Disliked: Cleanliness, room comfort
17 nights at Everest base camp
Strange hotel with lots of stairs, if you enter from the lower beach entrance you have to walk up stairs only to have to walk down more stairs to get to some of the rooms, one of such rooms we were staying in. We then had to climb even more stairs before we could get to an elevator to take us up to the dining room level or even higher to the reception level where when exiting the elevator there were steps down to the actual reception. We only ate breakfast in the dining room where the food choices and staff were excellent. Although staying on an half board basis we didn’t eat an evening meal at the hotel as long trousers and a sleeved shirt were required and being the height of summer we didn’t have any such clothes so had the added expense of dining out in the evening. It really amazed us how after paying around £2500 for the hotel alone we weren’t being fed in the evenings yet the tens on manky flea ridden cats that were loitering around the lower part of the hotel were fed daily out of there very own bowls. Our room was very spacious and had a great view of the beach, however the curtains we’re dirty, torn and were hanging unhooked in places . The bed was extremely uncomfortable and I didn’t get much sleep for the duration of our stay. The dead fly which was on the bathroom floor for four day was eventually picked up by myself and flushed down the toilet. WONT BE STAYING AGAIN AND CERTAINLY WONT RECOMMEND IT. EXPECTED MORE FROM A RIU PALACE
Stayed 17 nights in Aug 2018

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You wont be disappointed.
I was surprised at how friendly and welcoming the staff all were and the availability of pool sun beds and space on the beach was excellent. The food (except the breakfast sausages) was excellent and i am a food snob. Weve done Majorca twice, france countless times and barca and lots more and we will be goong back.
Stayed 10 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel , good staff , Yasmin in particular very helpful
Stayed 10 nights in Jun 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Enjoyable Break
We stayed at this hotel for a few days between Christmas and new year it was up to the normal Rui standard large clean room lovely buffet and friendly staff. The position of the hotel is good for both beach , local shops and bars. We enjoyed our stay very much

8/10 Good

Miguel, Spain

Liked: Cleanliness, staff & service, room comfort
Nice hotel on the beach
Hotel excelent located on the beach, you get to the beach by an elevator! Good food. Good hotel staff. A little old, need perhaps painting.

8/10 Good

Daniel, Southned on sea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed lovely environment
Good Hotel in a great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, staff very friendly and helpful.

10/10 Excellent

Norma, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel.
Last minute short break to this hotel December 2015. Staff are fabulous, nothing too much trouble. Food excellent. Beach is near, accessible by quite a few steps.

8/10 Good

becky , england iow

Liked: Cleanliness, staff & service, room comfort
Great place.
Had a lovely last minute holiday stay here. I was very concerned about what hotel I picked as I am 5 months pregnant and was worried about food extra. However the food was amazing you can't complain one bit so much to choose and they are so helpful with any issues you have. Room are Cofy sea views and a must I think. Then only thing I would say is if you going with little children there isn't a lot for them to do. Also not it being the hotels fault but the Beach the hotel lift goes onto (which is completely stunning) but you walk about 10mins along and you find a lot of nudests. Other then that such a lovely place. Hopefully returning.