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reStays Ottawa

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for reStays Ottawa

Front of property
City Penthouse | View from room
Junior Suite
Signature Duplex, 2 Bedrooms | Living area
Lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Kitchen
    Kitchen

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Rideau Canal
    4 min walk
  • National Arts Centre
    5 min walk
  • Parliament Hill
    6 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

  • 92.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Lord Elgin Hotel
Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2086)
The price is €169
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Lord Elgin Hotel

About this property

reStays Ottawa

Hotel with a fitness center, a quick walk to Rideau Canal
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 37.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Private picnics
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/games room
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1047 out of 1290 reviews" "
Rating 8 - Good. 154 out of 1290 reviews" "
Rating 6 - Okay. 51 out of 1290 reviews" "
Rating 4 - Poor. 14 out of 1290 reviews" "
Rating 2 - Terrible. 24 out of 1290 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some difficulties tailoring our stay to the three people we had booked.
Stayed 1 night in Aug 2024

8/10 Good

Kavi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the lack of blackout curtains.
Stayed 3 nights in Aug 2024

8/10 Good

Ingrid

Nice property
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is immaculate. The bedroom was clean, spacious, and the bed was super comfortable. The front desk staff checked us in quickly and he was so nice. We will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great communication. Thank you for a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restays consists of spacious and modern apartments. The check in staff were super friendly and helped us with where to find things as well as letting us know about the fireworks behind parliament which were starting shortly. We loved having the use of a smart tv and our own washer and drier in the apartment. It was ideally located close to everything you’d want to see.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tomoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利便性もよく、部屋も広くて綺麗でした
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Room 213, not made for couples!
No cold water pressure in the kitchen sink, a table lamp and the most stupid bed I had encountered so far in all my trips. You put a board on the side of the bed so high that I can’t sit on the side of the bed and have to wake up my wife in the middle of the night to go to the bathroom. I told the front desk about it and he said he couldn’t do anything about the bed, the lamp will be fixed Monday it was Friday, and still no water pressure! I am seriously thinking of sleeping on the couch for the rest of my stay, 2 nights. Too bad I always enjoyed my stay’s here but not this time.
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late in the evening and was greeted by name by the gentleman on duty. He was uber professional but warm and friendly at the same time. Throughout my 4 night stay I dealt with Ahmed and Josh. Both gentlemen were helpful with directions, suggestions, and guidance for my family and I to have an enjoyable and memorable visit in Ottawa. We will be returning for another stay very soon. Excellent property and excellent staff. I highly recommend this property. Everything about the property is "top shelf."
Stayed 4 nights in Jul 2024

10/10 Excellent

Donny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

10/10 Excellent

Mala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. It was comfortable and had all the amenities that we needed for our relaxing couples getaway.
Stayed 3 nights in Aug 2024

10/10 Excellent

juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for exploring Ottawa, so quiet at night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ifeoluwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
A beautiful relaxing stay. I will definitely come back here. It’s more of a condo style setting which is perfect. Close to everything in the city. 10/10 experience. I highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Care team is amazing, Mark is always on point!
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in heart of Ottawa
Best hotel I stayed at in Ottawa!
Stayed 1 night in Aug 2024

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024