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reStays Ottawa

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for reStays Ottawa

Front of property
City Condo, 2 Bedrooms
City Penthouse
City Condo | Private kitchen
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
101 Queen St, Ottawa, ON, K1P 5C7
  • Rideau Canal
    ‪4 min walk‬
  • National Arts Centre
    ‪5 min walk‬
  • Parliament Hill
    ‪6 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

Suite (Signature Large Two Bedroom Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive One-Bedroom Courtyard

Full-sized fridge, microwave, oven, stovetop

Executive One-Bedroom Courtyard

  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Standard One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Condo

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Condo

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

City Condo, 2 Bedrooms

  • 92.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Condo

City Condo

City Condo

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lord Elgin Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2178)
The price is €208
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Lord Elgin Hotel

About this property

reStays Ottawa

Hotel with a fitness center, a quick walk to Rideau Canal
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
ReStays Ottawa offers 111 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
ReStays Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from Sparks Street. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the bistro
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Rideau Canal and 5 minutes by foot from National Arts Centre
There's a restaurant on site. Public spaces have free WiFi. ReStays Ottawa offers its guests a sauna and a fitness center. There are 2 meeting rooms available. A terrace, a vending machine, and an arcade/game room are also featured at reStays Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Ottawa hotel is smoke free.

Le Moulin de Provence - This bistro serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 37.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • Room service available

Restaurants on site

  • Le Moulin de Provence

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Private picnics
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/games room
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 2

Outdoors

  • Terrace

Spa

  • Couples treatment room(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 37.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

reStays Ottawa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1100 out of 1360 reviews" "
Rating 8 - Good. 169 out of 1360 reviews" "
Rating 6 - Okay. 51 out of 1360 reviews" "
Rating 4 - Poor. 14 out of 1360 reviews" "
Rating 2 - Terrible. 26 out of 1360 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhengrui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is definitely not just a hotel it’s more like you living in your own condo just feels like home highly recommend this place.
Stayed 2 nights in Oct 2024

6/10 Okay

Perpetua (Paris)

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Imneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally exceptional experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need and the city is on your doorstep. Impeccably clean and wouldn’t hesitate to return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay, all is as advertised.
Stayed 3 nights in Oct 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Stayed 1 night in Sep 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Josee

Stayed 1 night in Oct 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful surprise. Very modern and clean. Seemed to be run by students or graduates which were very friendly and accommodating. Loved it loved it loved it!!
Stayed 1 night in Sep 2024

2/10 Terrible

Marina

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible service and no privacy
I come here a lot, and every time I promise myself I won't be back. I call and write to please ask for a room not facing the fishbowl that is their courtyard rooms, where you'll face all your neighbors from 20 feet away through a giant window, and yet every time I end up there even despite reassurances. The place is new, the location is amazing for my needs and it is very clean, but the water pressure is terrible, and the fan is noisy. Will I be back?
Stayed 2 nights in Oct 2024

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at ReStays for a total of 4 nights, extending our stay by an extra night. Our first night was in Room 409 in the larger tower. The room itself was quite spacious but felt more like an office than a comfortable apartment. The layout wasn’t ideal, with the bedroom too close to the entrance, and there was no option to adjust the lighting. It was a noisy night, as we could hear every sound from the corridor—it almost felt like we were sleeping in the hallway. After raising this with the front desk, they quickly apologised and moved us to a larger, quieter room. They even provided a complimentary breakfast voucher, which was a nice gesture. Throughout our stay, the front desk staff were brilliant—always helpful and available when needed. We were moved to Room 501 in the Queens Tower, which was a significant improvement. Not only was it larger, but the layout felt more like a proper apartment, and you could watch TV from the bed if you wished. The room was bright and overlooked the street, making it a pleasant space to relax in. We decided to extend our stay by an additional night, but as Room 501 was already booked, the front desk arranged for us to stay in Room 506 on the same floor. This room was also very nice—slightly larger and with less street noise. Although it was located opposite the lift, which could bother some, we didn’t find it too disruptive. If I could make a few recommendations for improvement, it would be to give the apartments a more homely feel.
Stayed 1 night in Oct 2024

10/10 Excellent

Beinyetua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Karine

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Tat Pui

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
My room has loud noises throughout the night . No one came till the 2nd night which they changed the room right away . The agony was not worth trying again . The drapes are not good as no one can sleep with light coming through even in early evening
Stayed 2 nights in Sep 2024

10/10 Excellent

Harjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024