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Arc The Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arc The Hotel

Reception
Reception
Bar (on property)
Exterior
Romantic Luxury Suite

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Elgin Street
    3 min walk
  • Tim Hortons
  • Parliament Station
    4 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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5 Jan - 6 Jan
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About this property

Arc The Hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a conference center
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar, and a conference center.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and public transport

  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: CAD 9-17 for adults and CAD 9-17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1002 reviews" "
Rating 8 - Good. 289 out of 1002 reviews" "
Rating 6 - Okay. 171 out of 1002 reviews" "
Rating 4 - Poor. 80 out of 1002 reviews" "
Rating 2 - Terrible. 43 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Parliament Hill and Sparks Street Mall. Very comfortable, boutique hotel with all the services a guest needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Sameeya, Pickering

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
central, easily walkable. Simple to find. Helpful team.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at the hotel, and can recommend it to another traveler. There were some minor issues at check in and with our room and the hotel management was very quick and diligent to be sure all the problems were corrected. We wish the issues never occurred but the hotels response was excellent. Most of the staff deserved 5 stars
Stayed 3 nights in Sep 2024

2/10 Terrible

Demitry

Disliked: Cleanliness
Very disappointed The smell very bad! AC is very noisy
Stayed 1 night in Sep 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful personable staff. Excellent, reasonable breakfast. Public spaces and rooms well designed. I'm in Ottawa preriodically and will return to ARC on the next visit.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very loud air conditioning. Will go on every 30 minutes, so can wake you up at night..
Stayed 3 nights in Aug 2024

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was promised a parking spot for the car coming in less than 2 hours for my spouse. I checked with the front desk staff a second time, maybe a half hour later and was told again that he is to go to front desk and they would direct him to this location. When he arrived, the staff told him they had no recollection and no spots available.
Stayed 1 night in Aug 2024

4/10 Poor

Nadia

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We walked to Parliament Hill, ByWard Market, and even the Canadian War Museum! Very pleasant and professional front desk staff. We really enjoyed our stay in Ottawa.
Stayed 1 night in Aug 2024

10/10 Excellent

Angesom

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

mingmin, markham

Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

10/10 Excellent

John, Toronto

Stayed 1 night in Sep 2024

6/10 Okay

Subramani

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller than I expected yet functional. It was clean and quiet though. The underground parking was very dusty and dingy. Access is controlled by a small, unmarked number pad at the top of the approach. They should not mention it when they give you the garage code. I drove down a steep embankment to the garage door and had to back up, not safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Arc hotel. Walking distance to the market and other attractions. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Sae

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Liked: Amenities
Every single day
Stayed 2 nights in Aug 2024

2/10 Terrible

nizar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent me an upgrade for my room that confirmed weeks out when i got there tbey had given my room away and there was nothing done for me to try to accommodate my loss
Stayed 2 nights in Aug 2024

10/10 Excellent

Avy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would stay here again
Stayed 2 nights in Aug 2024