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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Bar (on property)
Reception
Romantic Luxury Suite
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Elgin Street
    ‪3 min walk‬
  • National Arts Centre
    ‪5 min walk‬
  • Rideau Canal
    ‪6 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪18 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite

Spacious Corner Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room

Cozy Family Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room

Intimate Queen Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Hot tub
  • Free WiFi
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4.5 out of 5, Wonderful, (2289)
The price is €178
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

Arc The Hotel

Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar, and a conference center.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 15-minute walk of Parliament Hill and Rideau Canal
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and public transport

  • Secured self parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: CAD 9-17 for adults and CAD 9-17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults, and CAD 9 to 17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1010 reviews
Rating 8 - Good. 283 out of 1010 reviews
Rating 6 - Okay. 157 out of 1010 reviews
Rating 4 - Poor. 72 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Disliked: Property conditions & facilities
Very basic room. Nothing special but not terrible. Bad water pressure. Shower water only got warm not hot. There’s better value for your dollar. Honestly.
Stayed 1 night in Dec 2024

4/10 Poor

Bo

Travelled with family
Disliked: Staff & service
Bad experience
Charge you all kind the fees without mentioning
Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient, and the hotel is clean. The staff I interacted with were helpful and pleasant. The front steps might be a problem for some people. The restaurant is very nice, but there are no vegan options. Also, sometimes it took a while for staff to notice there were customers waiting.
Stayed 4 nights in Nov 2024

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Travelled with partner
Disliked: Cleanliness, amenities
There was stains on the comforter on the bed, the bathroom was dirty the shelf above the sink was dirty, around the bottom of the toliet had stains, the bathroom slider door was covered in glitter and hand prints along with toothpaste. For the price of their rooms it’s not worth it the room even had a weird smell the minute you walked it. I will never go there again nor would I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, great location and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

fei yan

Stayed 1 night in Nov 2024

6/10 Okay

Travis

Stayed 1 night in Nov 2024

10/10 Excellent

Roma

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Please ensure that new unused toiletries are left in the rooms before new guests arrive. I was disappointed to find a have used tube of lotion. Also, let's get rid of the mold that is harbouring in the sink. It's not directly visible, but is very visible when you look at the mirror.
Stayed 2 nights in Nov 2024

8/10 Good

Prudhvi

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Ismet

Disliked: Amenities, property conditions & facilities
We were hearing every noise coming from the other rooms. It wasn’t quite place. Rooms are so close to each other Ceiling level is so live Room was freezing cold when we entered the room, it took 1 hour to get warm.
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware of unknown fees
Overall the hotel is a fine hotel to stay at. Two issues that arose was: It took about 10 minutes for the hot water to reach sufficient warmth to be able to shower (it was still overly warm, not hot). Granted I was on the top floor, so that could explain the delay in hotnwater reaching the shower. The 2nd issue was the unexpected "suatainability fee" that had to be paid when checking out. Not once during the booking through Hotels.com, or at the initial check-in was there a mention of additional fees. It was surprising that once you pay you booking and verify there are no other charges.....that at the end you get a random "sustainability fee". When I asked why and for what reason the sustainably fee was collected for, the receptionist tried to give a vague answer that it's for the hotel. When I said "you dont know why it' being collected", the recptionist flat out said "no". Again, overall the hotel itself is clean, safe and at a great location. Just be aware of unkown fees.
Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Staff & service, amenities, property conditions & facilities
We have stayed here before. A nice hotel that is walking distance to many areas. Clean and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and very clean. The restaurant was great and staff were absolutely amazing. Garage was very tight in areas wouldn’t recommend if you’re coming with a truck and want indoor parking. I would definitely recommend.
Stayed 1 night in Nov 2024

4/10 Poor

jaimin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much small room than photos online
Stayed 2 nights in Oct 2024

8/10 Good

Astrid

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The room was clean and nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Arc from Nov. 15th to the 16th. Hassan, the concierge (I believe) was the highlight of our stay. What a delight! He has excellent customer service, great sense of humour, so polite and pleasant. He was incredibly helpful as well. I had no cash on me and we were behind schedule for leaving, I wanted to leave a cash tip for him because he left a lasting impression to me and my family. I feel like you don't see service like this or personality in staff like this in many places these days. I'll be back to Ottawa and will make a special stop to make sure I deliver on that tip! Thank you Hassan! Great job at representing Arc Hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with really friendly and helpful staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
Visited Ottawa as a tourist for 4 days. The Arc located within walking distance to several Ottawa destinations like Capital Hill, Byward Market and the National Gallery. There are many restaurants close by, especially if you don't mind a short walk to Bank Street. The room was clean and smelled fresh. We asked for down/feather bedding to be removed prior to arrival and it was. We only ate breakfast in the Arc Lounge Restaurant, and it was fresh, well prepared and delicious. Staff were all friendly, welcoming and attentive. Our room faced the street, and at times there was alot of traffic noise, sometimes disrupting sleep - earplugs were the answer! The bathroom was very small - functional and clean, just not much room for toiletries and to hang towels. Overall an excellent stay and good value for the price.
Stayed 3 nights in Nov 2024