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Hilton Grand Vacations Club Parc Soleil Orlando

4.0 star property

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Photo gallery for Hilton Grand Vacations Club Parc Soleil Orlando

Exterior
Lobby
Exterior
50-inch flat-screen TV with cable channels, TV, DVD player
Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
11272 Desforges Avenue, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Disney Springs™
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Kitchen

Suite, 3 Bedrooms, Kitchen

Suite, 3 Bedrooms, Kitchen

  • 158 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed (Penthouse)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 110.0 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed (Studio)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed (Studio)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 3 Bedrooms, Kitchen (Suite)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 3 Bedrooms, Kitchen (Suite)

  • 158 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, Kitchen (Suite)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 2 Bedrooms, Kitchen (Suite)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 1 Bedroom, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 Bedroom, Kitchen (Suite)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 1 Bedroom, Kitchen (Suite)

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed (Penthouse)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed (Penthouse)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Suite, 1 Bedroom, Accessible, Kitchen (Hearing)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Penthouse, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Roll-In Shower)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Bathtub)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Accessible, Bathtub

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Hearing/Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Hearing/Roll-in Shower)

  • 81 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Accessible (Studio, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 1 King Bed, Accessible (Studio, Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing/Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing/Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Hearing)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Accessible, Kitchen (Suite, Bathtub)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 2 Bedrooms, Accessible, Kitchen (Suite, Bathtub)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Bathtub)

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Bathtub)

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 114 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Penthouse, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Kitchen

Microwave, coffee/tea maker, toaster, cookware/dishes/utensils

Suite, 1 Bedroom, Kitchen

  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Grand Vacations Club Parc Soleil Orlando

Family-friendly hotel with 2 outdoor pools and 3 hot tubs
Along with 2 outdoor pools, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Weekly housekeeping is available.
Hilton Grand Vacations Club Parc Soleil Orlando offers 504 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature premium bedding. Microwaves and coffee/tea makers are provided.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with premium cable channels and DVD players. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is provided weekly.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Grand Vacations Club Parc Soleil Orlando's great location gets high marks from our customers. During your stay, you'll be within walking distance of Orlando Vineland Premium Outlets. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy American cuisine at Cafe Soleil, a bistro with pool views
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include free grocery shopping service, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a 24-hour gym, and 3 hot tubs
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Aquatica
As a guest of Hilton Grand Vacations Club Parc Soleil Orlando, you'll find 2 outdoor swimming pools and 3 hot tubs along with outdoor tennis courts, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Hilton Grand Vacations Club Parc Soleil Orlando. Self parking is free.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Cafe Soleil - This poolside bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 10 to 20 for adults and USD 8 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Soleil

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 hot tubs
  • Arcade/game room
  • Basketball
  • Children's club
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • DVD player
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 for adults, and USD 8.00 to 18.00 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Parc Soleil Suites Hilton Grand Vacations
Parc Soleil Suites Hilton Grand Vacations Condo Orlando
Parc Soleil Suites Hilton Grand Vacations Orlando
Parc Soleil Suites Hilton Grand Vacations Hotel Orlando
Parc Soleil Suites Hilton Grand Vacations Hotel
Parc Soleil Hilton Grand Vacations Hotel Orlando
Parc Soleil Hilton Grand Vacations Hotel
Parc Soleil Hilton Grand Vacations Orlando
Parc Soleil Hilton Grand Vacations
Parc Soleil By Hilton Grand Vacations Club Hotel Orlando
Parc Soleil Suites by Hilton Grand Vacations
Parc Soleil Hilton Grand Vacations Resort Orlando
Parc Soleil Hilton Grand Vacations Resort
Parc Soleil Hilton Vacations

Hilton Grand Vacations Club Parc Soleil Orlando Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 153 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there many times and feel comfortable there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Linda

Stayed 4 nights in Jan 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Shawndreka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view. Great service. Great hospitality. Great family environment. Fav place to stay in Orlando.
Stayed 4 nights in Jan 2025

10/10 Excellent

Esteban

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and family friendly
Stayed 4 nights in Jan 2025

2/10 Terrible

Helmut

Stayed 8 nights in Dec 2024

2/10 Terrible

Terrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ant infested hotel-timeshare

This is not a good place to stay for vacation. It’s a timeshare and they try to get you to buy one. The service at this establishment is awful! I called for room assistance every single day and no one answered the phone (not one single time for 4 days) I had to walk to the front desk to get clean towel, washcloth, etc. everyday because housekeeping did a poor job. Also this place has a bad ant problem. The kitchen area had a lot of them. Very disappointed considering the cost. Stay somewhere else!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay. This is my second time booking this place and it won’t be my last. I love everything about it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Idella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

white

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great as usual
Stayed 4 nights in Dec 2024

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location but thin walls

The location was very convenient and our room was clean with beautiful views but walls were thin. We could hear neighbor was snoring.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sylvie

Stayed 1 night in Dec 2024

10/10 Excellent

Omar, Arlington

Stayed 4 nights in Nov 2024

10/10 Excellent

Satish, Allison Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s goof
Stayed 1 night in Dec 2024

4/10 Poor

Alex

Liked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! Hope to come back soon.
Stayed 1 night in Dec 2024

8/10 Good

Shamdia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, great location to parks
Stayed 3 nights in Dec 2024

2/10 Terrible

Andrew

Disliked: Cleanliness
The Room smelled like cigarettes. Problem never taken care of
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service

Average

Our stay was average at this resort. Upon arrival, the lady at the desk was quite rude and not very friendly. Our room was missing the shampoo bottle and the bathroom wasn't as clean as I'd like, there also wasn't any extra amenities like a vanity kit. The most disappointing part was that we received multiple calls to the room and to my cell phone from the staff trying to get us to a free breakfast to sell their time shares. I had to tell them each time we were not interested, they called 5-6 times PER DAY. I would not got back to this resort due to that alone.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Friday

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very up to date and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Takeyria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had amazing time. I love the stay and I will be back
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not for Professional Quiet Stays

Ok so the finishes in this hotel are super nice and clean as are the amenities, I just wasn't a fan of the room layouts and that all rooms are adjoining. I could hear everything the family next door was doing and saying. I also wasn't happy when their vacation club team kept incessantly calling me and trying to get me to go to a sales pitch. I was on vacation and didnt want to be harassed. I would stay at the Marriot Cypress villas instead of here. While its not as nice (finishes) or updated, you get way more for your money (a multiple room suite with kitchen for the same price). I actually ended up canceling my reservation and leaving halfway through my stay for a Marriot instead.
Stayed 7 nights in Nov 2024