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13 Jun 2022 by General Manager
Dear Guest, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we greatly appreciate you sharing your experience with fellow travelers. We value your business, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager
17 Apr 2024 by General Manager
Dear Guest,Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. We appreciate your candid feedback, and I am truly sorry to hear that we fell short of your expectations. I can assure you that the valuable feedback from you and all of our guests is handled at the highest level of our organization, and we will continue to take advantage of every opportunity to provide exemplary service at every level for our guests. Thanks again for taking the time to post a review, and I hope we have the pleasure of welcoming you again the next time your travels bring you to the Orlando area. Sincerely,John LamontGeneral Manager
Florida Hotel & Conference Center in the Florida Mall offers its guests an outdoor pool, a health club, and Access to hot tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 22 meeting rooms are available. Event space at this aparthotel measures 49998 square feet (4645 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Florida Hotel & Conference Center in the Florida Mall. This 3.5-star Orlando aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet
RV, bus, truck parking
Florida Hotel & Conference Center in the Florida Mall offers 511 air-conditioned accommodations with iPod docking stations and a safe. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers. 42-inch LCD televisions come with cable channels and pay-per-view films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.
Marcelo's – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Crickets – This restaurant serves lunch and dinner. Happy hour is offered. Open daily.
Starbucks – On-site coffee shop. Open daily.
Chick Fil A – On-site restaurant. Open daily.
Room service (during limited hours) is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
