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Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Outdoor pool, pool loungers
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Point of interest
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Lake Bryan
    ‪4 min drive‬
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(6 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (Selected at Check in)

8.0 out of 10
Very good
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(52 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(119 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(7 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

Pool
Hot tub
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (2855)
The price is €152
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Holiday Inn Resort Orlando - Lake Buena Vista, an IHG Hotel

About this property

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel

Mediterranean hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a microwave in a common area, and a business center.
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel. During your stay, you'll be within walking distance of Lake Bryan. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Disney Springs™ and a few minutes from Orlando Vineland Premium Outlets
  • Cats and dogs welcome for a fee
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel offers its guests an outdoor pool, a waterslide, and a fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
H Street Grille & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.00 per night)
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10.00-20.00 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • H Street Grille & Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1807 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Hotel
Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista , an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 104 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice.
Stayed 2 nights in Oct 2024

8/10 Good

Shereena, Tampa

Travelled with family
Liked: Staff & service
Staff was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis Angel

Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
This place is horrible !!!
They consider this place a resort ....ITS NOT !!! The pool area was nothing like the picture and we did not use it at all . The whole area around it was dirty and desperately needed painting. When we asked 1 certain front desk lady a question about a location and how far it was she replied "I dont know but theres some brochures over there" THAT WAS A MISTAKE because the timeshare man jumped right in trying to sell a timeshare after we already said no several times. The fridge did not get cold and we reported it and nothing was done during our stay. We NEVER HAD OUR ROOM CLEANED OR MADE DURING OUR 5 DAYS we had to ask for towels and they set them outside our door in a clear trash bag tied up. The resort fee is ridiculous, the service needed much improvement and the people.smoking outside the front door was unacceptable. You pay $10 a day for parking in a dark parking spot praying your car is not broken into during the night. We left nothing in our vehicles and this is no exaggeration...one night we couldnt even get a parking spot so we parked in front of building and told front desk there is no parking, she had no reply !!! Later we moved it when we saw open spots because we could partially see from our room. Last stay for me for sure !!! GOOD LUCK
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitza

Liked: Cleanliness, property conditions & facilities
They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them to be emptied. They need more trolleys to put the suitcases on. They have few and I had to wait a long time for them Another thing is that they shouldn't charge for parking because they charge 11 dollars for parking that shouldn't be
Stayed 5 nights in Oct 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay will return
We had Booked a room at this hotel during hurricane Milton, and even though they were short staffed, they were running each part of the hotel. They did an excellent job. The hotel was packed to capacity.
Stayed 4 nights in Oct 2024

8/10 Good

Pauline, Madison

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the mini food mart with self-checkout, bar, breakfast, decorations and dog-friendly.
Stayed 3 nights in Oct 2024

6/10 Okay

Nathaly

Stayed 3 nights in Sep 2024

4/10 Poor

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A big no for me...
Breakfast is horrible. Do not waste your money. I Had to buy my own milk. Debit card was taken along with other things after it was stated in Spanish to not touch the bed. I will not be returning....
Stayed 4 nights in Oct 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is actually very nice but they have a steep and unexpected $75 resort and 'incidental' fee. Also rooms are connecting with paper thin doors and you can hear everything in the other room. Could not sleep past 6am because the room next door was up and about. Not staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Sep 2024

6/10 Okay

Cody

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not up to usual Crowne Plaza standards. Pool is nice and kids loved the waterslides. Aircon is very noisy. Close to Disney parks and plenty of food options nearby.
Stayed 3 nights in Sep 2024

2/10 Terrible

Angela

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s 14 mins away from Disney Land and other incredible attractions. Very clean and staff are helpful. They have daily transportation for famous attractions. The swimming pool is awesome with a cavelike slide and a waterfall. The kids had a blast.
Stayed 2 nights in Sep 2024

4/10 Poor

Zach

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property under renovation hallways are noisey and room doors are not sealed well allowing a lot of light and noise in
Stayed 5 nights in Sep 2024

8/10 Good

Frank, Miramar

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome rooms awesome services awesome location
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lots of good dining options within walking distance. Staff was friendly and room was clean.
Stayed 2 nights in Sep 2024

4/10 Poor

Deanna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Will never stay there again. First of all I called the front desk to request for my room too be cleaned when I step out for a few hours, when I got back to my room it wasn’t cleaned so I had to call down again. Then finally they clean my room on top of that the maid left my door unlocked. I called and complained to the front desk. They acted like it wasn’t a big deal. Which is a very big deal because that effects my safety.
Stayed 2 nights in Sep 2024

8/10 Good

Taryn

Travelled with family
Great location close to shops and disney springs. Rooms need look updated but sloppy work done in the finishes. No soap dish in the bathroom
Stayed 2 nights in Sep 2024

6/10 Okay

Nina

Staff were really nice and helpful when I had to modify my reservation because of Hurricane Helene. I had booked through orbitz but the property adjusted my reservation. The rooms were a little outdated and old. There was a lot of moisture in the air in the rooms.
Stayed 2 nights in Sep 2024

2/10 Terrible

Stephen

Travelled with group
Disliked: Amenities, property conditions & facilities
So disappointing....Crowne Plaza....what a disappointment. Extra charge for a resort fee, and yet cannot provide hot water for a morning shower. Welcome to the third world at Orlando's CROWN PLAZA. I deserve a refund --- it's no resort. Stay away.
Stayed 3 nights in Sep 2024

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024