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The Maples Niseko

5.0 star property

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View from property
Fridge, microwave, stovetop, coffee/tea maker
Interior detail
3 Bedroom Yotei Panorama Penthouse Suite | Living area
Flat-screen TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Outdoor space
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Lake Hangetsu Nature Park
    ‪8 min drive‬
  • Annupuri
    ‪10 min drive‬

Room options

Deluxe Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (Level 1)

Superior Studio (Level 1)

Superior Studio (Level 1)

  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area

3 Bedroom Penthouse Suite

  • Studio
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Yotei Penthouse Suite

2 Bedroom Yotei Penthouse Suite

2 Bedroom Yotei Penthouse Suite

  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite

2 Bedroom Suite

2 Bedroom Suite

  • 68 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Penthouse Suite

  • 70 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Penthouse Studio

Penthouse Studio

Penthouse Studio

  • 59 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Premier Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Premier Suite

  • 125 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Suite with Tatami Room

  • 102 sq m
  • 2 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Futon OR 2 King Beds and 1 Twin Futon

View all photos for 3 Bedroom Premier Suite (Dual Key)

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Premier Suite (Dual Key)

  • 161 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Living area

3 Bedroom Yotei Panorama Penthouse Suite

  • 214 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Penthouse Residence

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Yotei Penthouse Residence

  • 266 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Twin Beds OR 3 King Beds

View all photos for 4 Bedroom Yotei Penthouse Residence (Dual Key)

Flat-screen TV, Netflix, streaming services

4 Bedroom Yotei Penthouse Residence (Dual Key)

  • 307 sq m
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 8 Twin Beds OR 4 King Beds

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Exterior

Hilton Niseko Village

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (900)
Hilton Niseko Village

About this property

The Maples Niseko

Luxurious ski aparthotel with ski-in/ski-out access
With direct access to the slopes, The Maples Niseko makes guests feel at home with amenities like a restaurant and a full-service spa. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with Netflix, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include premium bedding, a coffee/tea maker, and a rice cooker.
The Maples Niseko offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
During your stay at The Maples Niseko, you're just a quick walk from Niseko Mountain Resort Grand Hirafu. Features include free WiFi in public areas and free self parking, plus a full-service spa. This luxury aparthotel has 105 apartments on 6 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a flat-screen TV, and Netflix
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes ski-in/ski-out access, downhill skiing, and ski equipment rentals
  • Steps from Niseko Mountain Resort Grand Hirafu and 10 minutes by foot from Niseko-Shakotan-Otarukaigan Quasi-National Park
  • Airport shuttle service available for a fee
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. The Maples Niseko helps provide the perfect winter holiday with ski storage and ski equipment rentals.

There's a restaurant on site. Public spaces have free WiFi and wired Internet. Limited free parking is available on a first-come, first-served basis.

This 5-star Kutchan aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
R Niseko - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Ski

  • Close to skiing
  • Ski-in/ski-out access
  • Ski storage
  • Ski equipment hire
  • Downhill skiing on site

Pool/Spa

  • Full-service spa
  • Spa open daily

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Free secured, uncovered self-parking on site
  • Limited on-site parking (max. 2 spaces per unit)
  • Return airport shuttle (surcharge)

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • R Niseko

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Rice cooker
  • Toaster
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 2200 for adults and JPY 2200 for children
  • 1 restaurant
  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Toilet with electronic bidet
  • Toilet paper
  • Towels provided
  • Soap
  • Slippers
  • Free toiletries
  • Shampoo
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Luggage storage
  • Vending machine
  • Lockers available

Things to do

  • Snow sports gear
  • Pilates classes on site
  • Snowboarding on site
  • Sledging nearby
  • Snowshoeing nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 105 rooms
  • 6 floors
  • 2018 buildings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities are closed on Thursday:
  • Dining venue(s)

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for JPY 8000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Crib (infant bed) fee: JPY 8000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko
Guests arriving after hours will need to go to the following location to check in: Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.
Housekeeping service is provided every 4 days.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Kutchan
The Maples Niseko Aparthotel
The Maples Niseko Aparthotel Kutchan

The Maples Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 49 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 5 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hardi, San Carlos

Excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, property conditions & facilities
Large condos. Really relaxing. Ski in ski out
Stayed 5 nights in Feb 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Stayed 1 night in May 2024

10/10 Excellent

Judy

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Stayed 6 nights in Mar 2024

10/10 Excellent

Hangkun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hirafu ski lift. A lot of shops for eating
Stayed 3 nights in Mar 2024

10/10 Excellent

Pui Shan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, truly ski in ski out, fantastic staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Booking ski/snowboard lessons with the hotel
Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
Stayed 6 nights in Feb 2024

10/10 Excellent

Judy

Stayed 4 nights in Feb 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great at the Maples.
Stayed 5 nights in Feb 2024

8/10 Good

byoungho, Jung-gu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast service
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and service! Wish they had an Onsen but otherwise perfect!
Stayed 5 nights in Jan 2024

10/10 Excellent

Tsz Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious room
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Stayed 5 nights in Dec 2023

10/10 Excellent

Seok Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Stayed 2 nights in Dec 2023

10/10 Excellent

Vivian Yee Nin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Stayed 9 nights in Jan 2023

10/10 Excellent

Wei Kiat

Stayed 4 nights in Feb 2023

10/10 Excellent

Gillian

Stayed 6 nights in Feb 2023

10/10 Excellent

DATO WONG LAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Frederick Lai Cheung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

8/10 Good

Mee Yee Chloe

Travelled with family
Liked: Property conditions & facilities
Stayed 6 nights in Dec 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and even better service
The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesn’t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!
Stayed 4 nights in Feb 2020

10/10 Excellent

P.YIU, HONG KONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay in this hotel, perfect ski in ski out setting and location, staff are responsive, 90% front line staff speak native English
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020