Quality Hotel Fallsview Cascade

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel Fallsview Cascade

Indoor pool
King Room, Hot Tub, 1 King Bed
Standard Room, 2 Queen Beds
Lobby
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Queen Victoria Park
    1 min walk
  • Queen Victoria Place Restaurant
    3 min walk
  • Niagara Falls Station
    9 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Tower Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard King Room, River View, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room, Hot Tub, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non Smoking River View Tower Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non Smoking Executive Room

  • Sleeps 2
  • 1 King Bed

Standard King Room, 1 King Bed, Top Floor

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Hotel Fallsview Cascade

Hotel with free parking, steps from Skylon Tower
This smoke-free hotel features an indoor pool, a 24-hour front desk, and express check-out. Free wired internet in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is not available.
Quality Hotel Fallsview Cascade offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Our customers tell us they can't get enough of Quality Hotel Fallsview Cascade's great location. During your stay, you're just a quick walk from Fallsview Casino. Features include free self parking and free wired internet, plus an indoor pool.
  • Free wired Internet in some public areas
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a gift shop, and a car charging station
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Skylon Tower and 5 minutes by foot from Fallsview Casino
As a guest of Quality Hotel Fallsview Cascade, you'll find an indoor pool, multilingual staff, and gift shops/newsstands. Public spaces have free wired Internet. Quality Hotel Fallsview Cascade also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. Free self parking is available.

This Niagara Falls hotel is smoke free.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4.46 percent destination fee will be charged
  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Internet access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 553 out of 1744 reviews" "
Rating 8 - Good. 551 out of 1744 reviews" "
Rating 6 - Okay. 332 out of 1744 reviews" "
Rating 4 - Poor. 151 out of 1744 reviews" "
Rating 2 - Terrible. 157 out of 1744 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our needs
Excellent check in. Very professional staff. Very comfortable bed. Close to the falls.
Stayed 1 night in Sep 2024

6/10 Okay

Ariane

Disliked: Cleanliness, property conditions & facilities
Get what you pay for
Floor was dirty, didn't walk anywhere in the room without sandals. Door wouldn't shut unless you pulled it hard to shut it. Toilet was broken, which they did fix after several trips to the room and 3 different employees coming in/out. Shower was awful, water somehow got under the tub liner and it was like standing on a surfboard. Shower head was pretty low too and I'm not a tall person. Great location though, close to everything. Free parking and breakfast included which was great! You get what you pay for. Looked like the rooms on the motel side might have been nicer. Only one elevator and it's slow. Bed was comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

nithya

Stayed 2 nights in May 2024

10/10 Excellent

Dinara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful view from the balcony.
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Tran

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of the falls and near a good selection of restaurants. The service was great. The hotel is a little outdated and in need of some renovations, but the room was very clean.
Stayed 2 nights in Sep 2024

8/10 Good

Deborah

Older hotel but clean and conveniently located. Breakfast was good. Only thing lacking was fruit or yogurt option. One or the other would be nice
Stayed 1 night in Sep 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow shower drain
Stayed 2 nights in Jul 2024

6/10 Okay

Renate

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our rooom was on the 6th floor. There was much bumping and thumping noise from above us.
Stayed 2 nights in Sep 2024

4/10 Poor

tracy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sandeep

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Paul, Roaring Spring

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was great, the view was great, it was super close to the falls and a lot of attractions, but the service was lacking. The front desk staff for the most part was bordering on rude. The maid were nice but the rooms were not very clean. When you walk across the floor your feet are black. It's probably not the maids fault, I'm sure they're not given enough time to actually clean. The elevator jumped and bounced and stopped working numerous times and you had to push the button repeatedly to get it to start up again, i thought we were going to get stuck in it. I really think it boils down to management, it could be a really great place if it were cleaned up and had a few employees replaced.
Stayed 3 nights in Sep 2024

10/10 Excellent

craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Thea Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean & renovated rooms. Parking & breakfast included is a great perk! And the location is amazing - walking distance to fallsview casino, the falls and Clifton hill
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Business traveller
Disliked: Amenities, property conditions & facilities
My door was unlocked and open when I arrived and some was pounding on all the doors at 2am. Pounded on my door for 5 minutes and when I called the front desk they told me not to worry about it and refused to give me any information or reassurance
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast included was perfect to start our day.
Stayed 2 nights in Sep 2024

6/10 Okay

Sandi

Travelled with partner
Persons smoking pot, i know that its legal but i don't need to smell it coming in the halkways. Plus there was a gentleman at the front desk that was kind of inattentive when we checked in.
Stayed 3 nights in Sep 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room 335 * Smoke detector on ceiling covered with plastic * Toilet constantly running * Curtain hooks not properly fastened to wall * Air conditioner Filters dirty and AC unit made so much noise we had to turn it off to sleep * Bathroom wall has mold spots on it * Excessive water usage with waterfall bathroom sink faucet
Stayed 2 nights in Sep 2024

2/10 Terrible

Adam

Room was open for anyone to walk in when we arrived. The balcony door didn’t look. Also there was a crazy person pounding on all the doors at 2am. They pound in my door for 5 minutes and when I called the front desk they told me they had it handled but when I asked for reassurance they told me not to worry about it with no explanation of what was going on lot being done
Stayed 3 nights in Sep 2024

8/10 Good

Don

Liked: Cleanliness, staff & service
The unit need a small bit of a upgrade bed was okay the chairs were not comfortable the breakfast excellent lots of assortment it was great to walk to the falls and not looking for parking
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024