GEM Hotel - Chelsea - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Pet-friendly

Parking available

Housekeeping

Air conditioning

Laundry

Explore the area

300 W 22nd Street, New York, NY, 10011

Chelsea Hotel
3 min walk
Chelsea Market
8 min walk
The High Line Park
9 min walk
New York, NY (JFK-John F. Kennedy Intl.)
58 min drive

Room options

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Business Room, 1 Double Bed, Non Smoking

Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Standard Double Room, 1 Double Bed, Non Smoking

City view
Sleeps 2
1 Double Bed

Business Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Pet-friendly

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

GEM Hotel - Chelsea

Hotel with a fitness center, a short walk to Madison Square Garden

This smoke-free hotel features a restaurant, a fitness center, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities.

GEM Hotel - Chelsea offers 81 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at GEM Hotel - Chelsea, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus a restaurant and a gym.

Free WiFi
Enjoy a bite to eat at the restaurant
Self parking available for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym and a playground
Within a 10-minute walk of Madison Square Garden and The High Line Park
Pets welcome for a fee (restrictions apply)

There's a restaurant on site. WiFi is free in public spaces. A fitness center, multilingual staff, and tour/ticket assistance are also featured at GEM Hotel - Chelsea. Parking is available for a fee.

This New York hotel is smoke free.

GEM Hotel - Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (surcharge)

Food and drink

1 restaurant
Coffee/tea in a common area

Things to do

Fitness centre
Playground

Family friendly

Laundry facilities
Playground

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Bath or shower
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Desk
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 99 per pet, per stay
Weight limit: 25 lbs per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! One child 14 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 99 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chelsea GEM

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GEM Hotel Chelsea an Ascend Hotel Collection Member

GEM

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GEM Hotel - Chelsea Hotel New York

GEM Hotel - Chelsea Reviews

7.8

Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

2/10 Terrible

John

12 Mar 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2021

2/10 Terrible

Surasit

22 Feb 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

20 Feb 2021

Stayed 2 nights in Feb 2021

2/10 Terrible

Diamond

17 Feb 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

When I got to the hotel on time for check in it was being renovated over so I didn’t get to go in this hotel so basically I completely got my money taken from you guys.

Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveller

16 Feb 2021

Stayed 1 night in Feb 2021

2/10 Terrible

Shak

15 Feb 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is not even active

Do not book

Stayed 1 night in Feb 2021

2/10 Terrible

Victoria

Business traveller

11 Feb 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idk about this place

I couldn’t get in touch with the hotel because the number was not working. So I ended up not trusting the fact that they were even open

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner

6 May 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very personable, friendly, and helpful, they really made the stay wonderful. Rooms were small, but clean and perfect for a stay in the city. We would stay there again.

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller

23 Mar 2020

Liked: Cleanliness, staff & service

The location of the Gem is great. The Forager store/restaurant right next door is handy although expensive. The room I had was clean and very small. I love the openable windows so I could get some fresh air. There was construction and noise and the roof was closed at the time of my visit and I was unaware prior to my arrival of these conditions.

Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

19 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

10/10 Excellent

Traveler

16 Mar 2020

Liked: Staff & service, amenities, property conditions & facilities

Good Chelsea location, cozy room, clean, great service.

Stayed 1 night in Mar 2020

8/10 Good

Visitor, Uk

14 Mar 2020

Liked: Staff & service

It is a very functional hotel and well situated. The rooms are tight for space and corridors very dark but it is clean and the shower is excellent. Staff are friendly and helpful.

Stayed 5 nights in Mar 2020

8/10 Good

TM, Easton , MD

Travelled with partner

13 Mar 2020

Liked: Cleanliness, staff & service

During my visit the roof top area was closed, and they had recently stopped providing free breakfast. We stayed Friday & Saturday night. Saturday morning is trash day on the block and it is a very loud process. The location is great, with easy access to PATH train and subway, but the "special view" just means more noise and less sleep

Stayed 2 nights in Mar 2020

8/10 Good

Jacques

Business traveller

12 Mar 2020

Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2020

10/10 Excellent

Ellen

5 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, would come again

Comfortable bed and room overall. Great helpful staff. Wonderful location, felt safe. Quiet at night for great sleep.

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller

5 Mar 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2020

8/10 Good

Chris, London

4 Mar 2020

Liked: Cleanliness, staff & service

Decent no frills hotel in excellent location. Stayed in room 218 - close to a busy junction so you can feel & hear NYC life right out the window which was fine for me as I am use to city noise but not a room for light sleepers. Room for a single person is absolutely fine and well laid out. Liked the decor. Not sure about the bathroom door not be able to close basically if your sharing you will see the person you're with on the toilet and in 218 you defo had to close the curtains or the whole of 8 ave can see you! Had a few issues with the heating it was a cold February weekend and the room was freezing the first night. Realised that you control the heating yourself but found the system a bit complicated. Room ended up being either cold or super hot. Great location near subway for airport and can walked to west and greenwich village for nightlife and touristy midtown is easy jump on the subway. Much prefer it to the Times sq hotel options. Lots of restaurants, diners nearby and some good brunch places. Excellent choice for the LGBT traveller with a wide & good choice of gay nightlife nearby, Christopher St an easy 10 min walk and easy to get to hells kitchen as well. Walked around at 2am and felt perfectly safe Could see the empire state building from my window

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with group

3 Mar 2020

Liked: Staff & service, amenities, property conditions & facilities

The front desk person Riley was amazing...warm and welcoming and helpful. Comfy bed but very small room. Will go for bigger one next time.

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner

2 Mar 2020

Liked: Staff & service

It was okay, but a little small and cold. Great location and price though.

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

1 Mar 2020

Liked: Staff & service, amenities, property conditions & facilities

My only comment would be the size of the rooms..ours was very small. Nice bathroom

Stayed 4 nights in Feb 2020

6/10 Okay

Rachel

Travelled with group

28 Feb 2020

Liked: Staff & service

Good for a short stay

Very friendly and helpful front desk staff. The room itself was small and a bit dusty/outdated. For one night, it was fine, but I wouldn't be comfortable for more than 1 or 2 nights because of how cramped. I appreciated the hand sanitizer along with the other amenities in the room. Excellent location.

Stayed 1 night in Feb 2020

8/10 Good

Frederick

28 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are small; but the service, location and location are great.

Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

22 Feb 2020

Liked: Cleanliness, room comfort

False advertising disappointment

Booked this for my wife's birthday. We specifically chose it for the rooftop terrace prominently advertised. When we arrived it was explained to us that it was not constructed yet. During and after our stay, I noticed that they were still advertising it. I reached out to the hotel and they never responded. Disappointing. Good neighborhood though.

Stayed 3 nights in Sep 2019

6/10 Okay

Steve, Seattle

20 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from my window was enclosed, interior, due to the building design, which was ok, not great, but not a big deal, maybe quieter than a street-facing window.

Stayed 3 nights in Feb 2020