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The Gallivant Times Square

3.5 star property

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Photo gallery for The Gallivant Times Square

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Suite, Multiple Beds (Penthouse) | View from room
Suite, Multiple Beds (Penthouse) | Living area
Interior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
234 West 48th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room (Twin Twin)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Multiple Beds, Multiple View (Penthouse)

Suite, Multiple Beds (Penthouse)

Suite, Multiple Beds, Multiple View (Penthouse)

  • 64 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room (2 Full, Bunk Beds)

Family Room (2 Full, Bunk Beds)

Family Room (2 Full, Bunk Beds)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Room, Accessible (with Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, Accessible (with Shower)

  • 15.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed (Petite)

Room, 1 Single Bed (Petite)

Room, 1 Single Bed (Petite)

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Fitness)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Fitness)

  • 21.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Junior Penthouse 1)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Suite, 2 Double Beds (Junior Penthouse 1)

  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Premium Room, Multiple Beds

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, Multiple Beds (Junior Penthouse 2)

Suite, Multiple Beds (Junior Penthouse 2) | Living area

Suite, Multiple Beds (Junior Penthouse 2)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 Single Bed (Petite)

Room, 1 Single Bed (Petite)

Room, 1 Single Bed (Petite)

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Twin Twin)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room (Twin Twin)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

Similar properties

Exterior detail

Millennium Hotel Broadway Times Square

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.8 out of 5, Good, (5157)
The price is €283
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Millennium Hotel Broadway Times Square

About this property

The Gallivant Times Square

Art Deco hotel with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and dry cleaning. Other amenities include a 24-hour front desk, a computer station, and a garden. Housekeeping is available on request.
The Gallivant Times Square offers 334 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch plasma televisions come with premium satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The Gallivant Times Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Features include 2 restaurants, a bar, and dry cleaning service.
  • Enjoy a bite to eat at one of the 2 restaurants
  • Amenities include a front-desk safe, a computer, and a multilingual staff
  • Guests like the accommodations for the cleanliness, comfy beds, and overall comfort
  • Steps from Times Square and Broadway
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. The boutique The Gallivant Times Square also features multilingual staff, a garden, and dry cleaning/laundry services.

This Art Deco New York hotel is smoke free.

The Gallivant Times Square has 2 restaurants on site.

Languages

Bulgarian, Croatian, English, Filipino, Greek, Italian, Polish, Portuguese, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: High-speed internet

Parking and transport

  • Offsite parking available (USD 65 per night); discounts available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch HDTV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.23 per accommodation, per night
The resort fee includes:
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (98 ft away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus President
Best Western Plus President Hotel
Best Western Plus President Hotel Times Square
Best Western Plus President Times Square
Best Western Times Square
Hotel Best Western President
President Best Western Hotel
President Hotel Best Western
President Hotel Times Square
President Times Square Hotel
Gallivant Times Square Hotel
TRYP Wyndham New York Times Square
Best Western President Hotel New York
Gallivant Times Square
The Gallivant Times Square
The Gallivant Times Square Hotel
The Gallivant Times Square New York
The Gallivant Times Square Hotel New York

The Gallivant Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 765 out of 3589 reviews
Rating 8 - Good. 735 out of 3589 reviews
Rating 6 - Okay. 760 out of 3589 reviews
Rating 4 - Poor. 615 out of 3589 reviews
Rating 2 - Terrible. 714 out of 3589 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Yeseul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heater was broken and the front men did nothing for us. Throughout our staying the whole time the heater was not working and the front men keep said we need to wait until the repair men arrives. And for the other team who had the same issue with their room, they immediately got changed their room cause the front men immediately solved their issue. I’m wonder this is something related to racism. It was not only freezing cold, the room condition was so dirty. The furniture in the room was so sticky and the only chair had some stains and dirts on it. We could not use it. Overall, it was so unpleasant staying and I urge to receive compensation on this reservation. So different from the description and rude attitude of the front men.
Stayed 3 nights in Dec 2024

4/10 Poor

Cristina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk staff did not answer any incoming calls and need improved mannerisms. I had issues on my first night as the heater was not working and there was no hot water available to shower. The remaining hotel staff was kind and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Jacqueline Ann

Liked: Cleanliness, staff & service
The staff was outstanding unfortunately one morning there was no hot water and for most of our stay there was only one elevator working.
Stayed 3 nights in Dec 2024

6/10 Okay

Ashley

Disliked: Cleanliness, property conditions & facilities
The broilers broke as soon as we got there. So we didn’t have heat or hot water. When I asked the front desk gal, she was so rude. Like I should have known that was broken. Our heater in our room had 5 slots for heat to come out and it pushed out freezing cold air and we couldn’t control it. Crack in the wall. Very disappointing for the price we paid.
Stayed 4 nights in Dec 2024

2/10 Terrible

brittany

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to call the lobby on the room phone to ask about drinks (if they had any since me and my family did not have any to purchase ) no one answered 3 times even when my mom tried to on her personal phone . (for reference i tried to call them 5 times last month to ask the hotel about how parking was and no one answered that either). so my mom went to lobby to see what was up and confronted they did not answer the phones, the front desk people just shrugged their shoulders and didn’t apologize and acted like they didn’t care , and then it got really really cold in the hotel room because the heater was blowing out cold air, so i called my mom to tell her while she was downstairs with front desk, and they said in response “oh yeah there is something wrong with the boiler” . So we were just fed up with the hotel and left, they said they would give a refund but i would have to contact expedia to get the refund, i then said they refuse to answer phones so how would they know to give a refund, the front desk person said he would leave a note on the booking about providing a refund. When i contacted Expedia they don’t see a note and when they try to call the hotel “shocker they don’t answer “. This was a horrible experience and i explained everything to Expedia , even stating we had to drive all the way home with my little sister who has autism!! It was not easy!! I will be very very angry if im not able to get a refund from Expedia for this terrible service the hotel provided.
Stayed 1 night in Dec 2024

6/10 Okay

Rosanna, San Francisco

Liked: Staff & service
Stayed 2 nights in Dec 2024

2/10 Terrible

Emily Brooke

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Changed rooms immediately after checking in because of no working AC and strong smoke smell. Next room had a boarded up window and a very weak AC unit. The bed had sand (or what we thought was sand) in it underneath the covers. Discovered this late at night after coming back to the room to sleep and planned on checking out the next day and switching hotels entirely. Extremely uncomfortable night of no sleep. The front desk staff was rude, not accommodating, and refused to refund me for the rest of my stay. She only said she would “try” to refund me for the final night (total trip was for 3 nights, only slept there one night). Her argument was “why didn’t you check out of the room in the morning, I could’ve sold this room.” And my response to that is that I had all day plans with no other hotel lined up until the afternoon. I sure hope she wouldn’t have “sold the room” to anyone else considering its poor condition. Seems inevitable that someone else would switch OUT of that room.
Stayed 3 nights in Dec 2024

6/10 Okay

Jason, Boston

Liked: Cleanliness, staff & service
Nice
Stayed 4 nights in Dec 2024

4/10 Poor

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was slow at getting back to you. Horrible customer service. Pictures are deceiving, hotels look nothing like the pictures. Bathroom was the only nice thing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stella, Harrisburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had high hopes for The Gallivant, but our stay was a huge letdown. The photos online are completely misleading and do not reflect the actual state of the property. The prices are comparable to far nicer hotels in NYC, which is honestly laughable given the poor quality. The staff were lifeless and seemed completely uninterested in providing any kind of service. Our room was far from clean – the toilet wasn’t even flushed when we arrived, which set the tone for the entire experience. And in the lobby, they had all the dirty laundry sitting there!! We had originally booked for three nights but couldn’t stomach staying longer than one. We checked out early and went to a Hilton, which not only offered a significantly better experience but also ended up being cheaper. Save yourself the hassle and stay somewhere else. The Gallivant is not worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Stayed 5 nights in Dec 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m still waiting on a response to my numerous messages. I was promised compensation for the fact that the night of my arrival the boiler broke down (I arrived on the 5th December) so I couldn’t have a shower then the following day the boiler apparently was fixed but my shower was cold…the lift system is shocking you could easily be there for awhile waiting for a lift or waiting for a lift empty enough for you to get into…
Stayed 3 nights in Dec 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Ivonne

Travelled with group
Liked: Cleanliness, staff & service
The location was very convenient, staff was very helpful but we did have to wait an hour and a half for maintenance twice due to lack of air conditioning other that that GREAT SERVICE.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rajeev

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property has no good amenities. Poor services. Rooms are not ready for stay. Lights don’t work among many other things. Front desk cannot be reached from room in emergency cases!
Stayed 2 nights in Dec 2024

6/10 Okay

Judith Ann

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was very conveniently located and it was cleaned. Housekeeping staff was very courteous and accommodating. Front desk was good too. Hotel lobby is nice but the rooms are run down with chipped paint and water damage in the bathroom. Vending was advertised as available in the website and on the signage at the hotel. Went to every floor it said there was vending and there was none available. Probably would not stay here again.
Stayed 3 nights in Dec 2024

6/10 Okay

John, Selby

Disliked: Property conditions & facilities
Perhaps cheap for New York but still I wasn’t expecting it to be quite so worn out. The room was clean enough but everything was so old and worn out, it felt grubby. I thought it a joke that they asked for a security deposit when everything is already knackered. Not good.
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of the rooms are miles apart. Room looked like someone had been living in it until about an hour before I arrived. The bathroom in the room was obviously built to be a wet room based on the shower build. However there is no drainage outside the shower and the shower is too small to have any hope of keeping the water in the shower. I had to use all the towels in to sop up the puddle caused by getting one shower. I will say the bed was very comfortable but the pillows may as well have been pillow cases full of trashbags. 3 elevators for a 16 floor hotel only 1 operational during my stay. Other guests moving items between floors shirtless. For 16 floors only 4 claimed to have ice and vending machines. The 15th floor both the vending machine and ice machine were broken wide open and not functioning. On the 10th floor the ice/ vending area must have been turned into a room or there is a secret tunnel somewhere to find it. The 7th floor only had an ice machine that barely worked. I did not bother trying to find the 4th as I am sure it would lead to some forgotten dimension. I would not be so salty if they did not wildly oversell the property. Were it 100$ less, it would also be ok. I would not bring a family here.
Stayed 1 night in Dec 2024

8/10 Good

Angelia

Travelled with family
Liked: Staff & service, amenities
The rooms could use updating but they were clean and in a great area
Stayed 2 nights in Dec 2024

4/10 Poor

Ed

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
One and done!
As a frequent business visitor to NYC, I decided to try a boutique hotel close to Times Square rather than big chain hotels where I normally stay. Negatives: Walls were missing paint chips and had marks on them. Fixtures were old and some barely hanging on. The mattress was clearly broken. Sewer flys in the bathroom. Doors slammed very loudly. Small elevators. One of the elevators was not moving for a long time. No room service or restaurant. Not even a pantry to purchase water, sodas, or snacks. The room would not cool off so had to open window and being just down the block from a fire station made sleeping a horrible experience. Night stand filled with years of dust. One of windows did not have black out shade. Had to use a towel to cover it up. Very slow draining sink Positives: Price. Staff was nice. Shampoo, conditioner, and bath soaps. Close to Time Square. I was really hoping for a great experience to get away from big hotel brands, but if this hotel is any indication of boutique hotels in NYC, this is my first and last time.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nancy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Gavillant Times Square Hotel in New York with my 9-year-old son, and our experience was extremely disappointing. Upon arrival, we were told that our room wasn’t ready, and we had to wait until 6 p.m. to check in. This was incredibly inconvenient and uncomfortable after a day of travel. The problems didn’t end there. On the second day, there was no hot water, which meant I couldn’t shower or get ready properly. To make matters worse, the staff was rude and dismissive when I brought these issues to their attention. It was clear they didn’t care about providing solutions or improving the experience. The A.C. in our room was another issue—it didn’t work properly. It was either unbearably hot, like being in Arizona during the summer, or freezing cold. Finding a comfortable temperature was impossible, which made the entire stay very unpleasant. What’s most disappointing is that I had upgraded to a deluxe room, expecting a better experience, but it fell far below expectations. I would not recommend The Gavillant Times Square Hotel to anyone based on this stay—it was uncomfortable, frustrating, and not worth the price.
Stayed 3 nights in Dec 2024