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3.9 out of 5

"Raquel is awesome and excellent fantastic customer service " More

By a verified traveller on Fri 24 Mar 2023

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Accessible (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Quarters, Times Square - Midtown ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Club Quarters, Times Square - Midtown

Everyone (4) Couples (1) Family (1)
5 out of 5
Raquel is awesome and excellent fantastic customer service

Posted by on 24 Mar 2023

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Comment from Hotel Management

26 Mar 2023 by Ivory G.

Dear Ethel, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

3 out of 5
The hotel looked older in real life and it had an old smell. Windows were extremely dirty and the screen was filled with dust. Bed and pillows were extremely comfortable and everything was clean. Great location to stay in mid manhattan.

Posted by on 16 Nov 2021

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Comment from Hotel Management

17 Nov 2021 by Rene

Thank you for your feedback, It help us to continue to grow, Thank you for staying with us.

3 out of 5
:-)

Posted by on 15 May 2024

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Comment from Hotel Management

17 May 2024 by Joel Pichardo

Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

5 out of 5
Amazing hotel near the timews square with great staff!

Posted by on 29 Feb 2024

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Comment from Hotel Management

29 Feb 2024 by Joel Pichardo

Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Joel PichardoGuest Experience ManagerClub Quarters Hotel

4 out of 5
Zentral und zweckmässig

Posted by on 29 Nov 2023

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Comment from Hotel Management

5 Dec 2023 by Ivory Gonzalez

Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

4 out of 5

Posted by on 29 Aug 2023

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Comment from Hotel Management

22 Sep 2023 by Ivory G.

Dear Anne, Thank you for taking the time to complete our survey. We are delighted to know you were pleased with your overall stay. Your survey will be shared with our entire Team, receiving feedback like yours is what we strive for. Please feel free to contact me directly and it will be my pleasure to assist you if you have any questions or concerns.We look forward to welcoming you back soon.Thank you for choosing Club Quarters Hotel, New York, Times Square-Midtown!All The Best,Ivory G.Guest Experience ManagerClub Quarters Hotel

3 out of 5
Das Hotel hat eine perfekte Lage für einen New York Trip und das Personal war auch perfekt. Das Zimmer allerdings war ziemlich schlecht und wir hatten schon eine teure Kategorie gebucht. Alt, abgewohntbund ohne Fenster. Das hatte ich noch nie. Ich möchte nicht wissen wie die einfachen Zimmer ausgesehen haben.

Posted by on 1 Dec 2021

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Comment from Hotel Management

1 Dec 2021 by Rene

Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for any inconveniences encountered regarding our current housekeeping service protocol, we hope to go back to our normal housekeeping room services as soon as the covid19 pandemic is over. Your comments have been shared with the appropriate departments so that they may be addressed.