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citizenM New York Times Square

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Bar (on property)
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪3 min walk‬
  • Broadway Theatre
    ‪4 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

9.0 out of 10
Wonderful
(289 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

8.8 out of 10
Excellent
(51 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is €257
for 1 room
includes taxes & fees
1 Feb - 2 Feb
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About this property

citizenM New York Times Square

Hotel with a 24-hour fitness center, steps from Broadway
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at citizenM New York Times Square. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Broadway and 3 minutes by foot from Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 982 out of 1360 reviews" "
Rating 8 - Good. 262 out of 1360 reviews" "
Rating 6 - Okay. 63 out of 1360 reviews" "
Rating 4 - Poor. 34 out of 1360 reviews" "
Rating 2 - Terrible. 19 out of 1360 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nathaniel Aaron

Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Stayed 3 nights in Sep 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is literally across the street from Broadway
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were super friendly and provided information on where to go for food, very nice people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! I loved everything being controlled by an ipad and such cozy rooms. Its a great location. We also enjoyed the rooftop bar. I would recommend this hotel to anyone
Stayed 4 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable bed, good hotel facilities.
Stayed 5 nights in Oct 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with fantastic amenities. Good location, right next to a subway station and close proximity to Times Square and Central Park.
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location Mediocre service.
Stayed 1 night in Oct 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and vibe.
This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator, and we heard nothing. So glad we chose to stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heart of the Manhattan is at your door step.
This is definitely a European style hotel. For one person the room is adequate. For two persons it is difficult to be in the room at the same time as the space available is quite limited. All rooms are alike. The king size bed is comfortable. However, if two are sleeping someone has to crawl over the other person to get out of the bed. The bed is affixed to the back of the room under the window with only one access in and out. The blackout blinds work very well. The security is terrific - you cannot enter and exit the elevator without a room key. The property location could not be better if you are interested in being in he heart of Manhattan. There is excellent and easy access to the subway. There are any number of fine restaurants in this area of town. The price was high per night. However, if your desire is to be in the heart of Time Square then you will pay for that access. The staff is friendly and helpful. The room is controlled primarily by an I-Pad but there are wall switches as well. The shower is a real plus. Rain shower nozzle overhead as well as a hand held shower nozzle. For one person this is a great place to stay.
Stayed 7 nights in Oct 2024

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I traveled solo with my three year old, I booked this hotel because of the roof top restaurant but my three year old wasn’t allowed as it’s a bar, didn’t know till we got there. This hotel is more for the younger crowd. Coffee is $4.50 US so that’s $6 CAD. It’s not as great either and I’m not picky on my coffee but this wasn’t good. No coffee maker in room. Our room faced a huge building so blocking views and looking down all you see is a roof. For the price of this place I’d rather stay a bit further out. Although it is just steps away from Times Square and the hustle and bustle of nightlife I wouldn’t stay here again. It’s just not with the price.
Stayed 5 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a fun property when you want to be in the mix of it all and have easy access to the subway
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Best for solo travelers
Would consider staying here again if traveling solo, but the rooms are WAY too small for couples. Dreaded spending any amount of time in the room. The rest of the property was nice, however, with great lobby and roof spaces. Also perfect location for easy access to the subway and Broadway theaters.
Stayed 5 nights in Sep 2024

8/10 Good

Elitsa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located really a minute walk from Times Squares. Had a great top floor bar with great views. It’s a modern, but a quiet noise- no really good noise isolation. Breakfast is great price, but nothing fancy or exciting for non Americans. Great location comes with ability to walk to great coffee, bakery and restaurants. 46th street had a tons of amazing restaurants next to each other and it’s a short walk from/to the hotel. Staff is absolutely fantastic- friendly, quick and ready to help for everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Fantastic hotel.
Great location, super staff, simply fantastic.
Stayed 3 nights in Sep 2024

10/10 Excellent

CURTIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 2 nights in Oct 2024

4/10 Poor

Upenyu

Stayed 3 nights in Sep 2024

10/10 Excellent

Cort

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was very well located but they don’t clean the room definitely will help you out with towels but during the 4 days there was no cleaning service done.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My time in NYC
Have stayed in a CitizenM before so was aware how cosy the rooms were. Just right for me as a solo traveller. My only disappointment was I had a room at the side of the hotel so my view was the brick wall of the building next door. The staff were great and really helpful and the communal area in the lobby whilst basic was comfortable and suited my needs. Best bit for me was its proximity to the subway and theatres for the shows I had planned to see. Look forward to returning soon, thank you.
Stayed 4 nights in Sep 2024