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citizenM New York Times Square

4.0 star property

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Bar (on property)
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪3 min walk‬
  • Radio City Music Hall
    ‪6 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪28 min drive‬

Room options

View all photos for King Room

King Room | View from room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Room

Arlo Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (5420)
The price is €322
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Arlo Midtown

About this property

citizenM New York Times Square

Hotel with a 24-hour fitness center, steps from Broadway
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at citizenM New York Times Square. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Broadway and 3 minutes by foot from Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1028 out of 1413 reviews
Rating 8 - Good. 269 out of 1413 reviews
Rating 6 - Okay. 65 out of 1413 reviews
Rating 4 - Poor. 33 out of 1413 reviews
Rating 2 - Terrible. 18 out of 1413 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff was excellent. The views from the rooftop bar were great. Good dining options very near as well.
Stayed 4 nights in Nov 2024

6/10 Okay

Brandy Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was 3 stars is the rooms are small! The toilet is right next to shower no air nothing
Stayed 3 nights in Nov 2024

8/10 Good

Marc

Stayed 3 nights in Oct 2024

10/10 Excellent

Marie-Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s q very good place it’s peaceful and beautiful it’s was a really good tase in the decoration
Stayed 3 nights in Nov 2024

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy around the area but it’s a big city
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Easy to walk to wherever we needed to get to and so many great restaurants and bakeries nearby. Staff was helpful and our room was clean- couldn’t ask for anything more!
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was good Property was clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Gaelle Amelie

Travelled with partner
Liked: Cleanliness, amenities
Nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Rogelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience very clam vibes
Stayed 3 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for visiting New York. Close to Times Square and the Broadway shows and easy access to the subway. Highly recommend. Staff we great. Rooftop is beautiful with a great view. Very clean property. Quiet. The Gershwin Theater is right across the street...so if you are seeing Wicked, it is literally right out your door.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Right in midtown manhattan with everything going on steps away from the hotel. Rooms were very quiet, street noise as to be expected but I didn’t hear any once my earplugs were in! Highly recommend this hotel for a first trip to New York where you want to do all the tourist attractions - they’re all within walking distance and transit is so close.
Stayed 5 nights in Nov 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with a fun, upbeat vibe. The room itself was quite tiny, which was OK since it's NYC/Times Square. But a little more space would have been nice.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Yi Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the self service a lot. Quick and easy.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dunia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel so modern and comfy. Super convenient if you want to stay near times square. Close to the subway as well
Stayed 3 nights in Nov 2024

10/10 Excellent

rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , staff friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dula

Stayed 2 nights in Oct 2024

10/10 Excellent

judith, rumson

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with partner
Overall a great hotel to stay at with a prime location in the city! Staff is friendly and welcoming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kiki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and fun amid a hectic outside vibe. Very cool and kind people. Creative and relaxed design. Felt at home.
Stayed 5 nights in Nov 2024

10/10 Excellent

Quanchao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

REN YU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and hotel space is great! Rooms are very tight but have everything you need. The gym is what sold me even though I just went once during my 3 night stay. The views are awesome! Well within walking distance to Times Square and all the madness. Overall, great stay!
Stayed 3 nights in Nov 2024