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citizenM New York Times Square

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Bar (on property)
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • Subway
    1 min walk
  • 50 St. Station (Broadway)
    1 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for King Room

King Room | View from room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tempo by Hilton New York Times Square

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (3439)
The price is €403
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Tempo by Hilton New York Times Square

About this property

citizenM New York Times Square

Hotel with a 24-hour fitness center, steps from Broadway
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at citizenM New York Times Square. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Broadway and 3 minutes by foot from Times Square
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - open 24/7 - This restaurant specializes in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM - Onsite bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM - open 24/7
  • CloudM

Things to do

  • 24-hour fitness centre

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Hand-held shower head
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch smart TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 927 out of 1304 reviews" "
Rating 8 - Good. 262 out of 1304 reviews" "
Rating 6 - Okay. 64 out of 1304 reviews" "
Rating 4 - Poor. 31 out of 1304 reviews" "
Rating 2 - Terrible. 20 out of 1304 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new-ish property in Times Square. Hotel is clean, modern, and fun. Excellent location near everything in Times Square and midtown Manhattan. More of a "self-service" hotel (check in/out in the lobby on a computer, e.g.) but staff are available to help. Hotel has a great rooftop bar that, at 10:00 pm on a Saturday was not very crowded. Will definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general our stay was good however having a double bed that is only accessible from one side is not ideal The room was small but functional
Stayed 7 nights in Sep 2024

10/10 Excellent

Dwaynisha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the modern look and food and Bar service they provided
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosanna, Avon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite from all the times.
Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Renee

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

8/10 Good

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Paola Viveros

Travelled with partner
Super clean and nice specially the bartender Paul very welcoming !
Stayed 5 nights in Sep 2024

10/10 Excellent

Hyoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Eunjae

Stayed 7 nights in Aug 2024

8/10 Good

Diana

Travelled with family
Liked: Amenities
We love staying at Citizen M hotels! They are so much fun, clean, and well designed. My only complaint about this hotel is it’s getting older so the bathroom glass door creaked, and the blackout roller shade was very loud and had a few holes in it. Just average wear and tear stuff- but still the same awesome hotel, would definitely stay again. Also the bath exhaust fan didn’t work- so you can hear everything out in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely go back!
Stayed 3 nights in Sep 2024

4/10 Poor

Volker, Tomball

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The top contender for the latest category of the Guiness Book of World Records: smallest hotel room ever! If you like cruising the you might feel at home. But there is an extra: you gets the ticks for free.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric Wen-jie, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Turat

Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very modern and clean. Bed was very comfortable, even though I had to climb over my spouse!
Stayed 2 nights in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dr. Keith and Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very small room yet my husband and I had everything we needed. The decor was delightfully fun with colorful artwork and moodlighting, a stuffed doll on our bed, and images reflected into the building outside our window. I set the bathroom lighting to purple at night and loved sleeping up against the window with the skyscrapers looming overhead. The room was clean, comfortable, and fun. The only thing we missed was valet parking but we managed just fine by double parking to load and unload. I was much happier here than in the older, much larger hotel we had just left in CT. The staff was great! Very pleasant and happy to provide everything we asked for (extra towels and a plastic bag for ice).Location was ideal for anything wanting to be close to the Broadway theaters. We enjoyed the rooftop and lobby bars, the breakfast bar, and the outdoor lounge areas on the mezzanine.
Stayed 2 nights in Aug 2024

8/10 Good

Ileana, Trumbull

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and perfectly situated to the show we were seeing later (the theatre was across the street).
Stayed 1 night in Sep 2024