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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at citizenM New York Times Square. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy vegetarian cuisine while dining at CanteenM - open 24/7
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Broadway and 3 minutes on foot from Times Square

citizenM New York Times Square ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for citizenM New York Times Square

Everyone (5) Family (2)
5 out of 5

Posted by on 16 Mar 2022

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4 out of 5
The rooms are small, good for one person but small for 2

Posted by on 2 Sep 2024

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4 out of 5
empfehle ich weiter! guter Standort und schöne Aussicht.

Posted by on 28 May 2024

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4 out of 5

Posted by on 7 Dec 2023

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4 out of 5

Posted by on 5 Oct 2023

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4 out of 5

Posted by on 16 Oct 2022

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5 out of 5
Modern und sehr zentral

Posted by on 5 Sep 2022

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Comment from Hotel Management

18 Oct 2022 by Olivia Zeis, Hotel Manager

Hallo,Vielen Dank für Ihre Bewertung. Ich hoffe, wir sehen uns bald wieder in New York City.Mein Bestes,Olivia

5 out of 5
Sijainti täydellinen, teatterit ja Times Square kulman takana. Metroasema vieressä ja hyviä ravintoloita ja klubeja kävelyetäisyydellä. Hotellissa ystävällinen palvelu ja kaikki toimi hyvin.

Posted by on 4 Aug 2022

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Comment from Hotel Management

26 Aug 2022 by Olivia Zeis, Hotel Manager

Hei Tiina, Kiitos upeasta arvostelustasi. Toivottavasti näemme sinut uudelleen.Parhaani,Olivia

About the citizenM New York Times Square

Location 218 West 50th Street, New York, NY 10019

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and coworking spaces are available. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM New York Times Square. Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Television in lobby
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.5 km / 0.9 mi)
  • Metro station: 50 St. Station (Broadway) (0.1 km / 0.1 mi)

Room Amenities

CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • iPod dock
  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM - open 24/7 – This restaurant specialises in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

CloudM – On-site bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - MRMDUS33

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

On-site parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property mobile app recommended for guests
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property mobile app name CitizenM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • State tax ID - MRMDUS33
  • Renewable energy source - solar
  • Debit cards
  • Renewable energy source - wind

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Hotel New York Times Square
  • citizenM New York Times Square
  • citizenM New York Times Square Hotel
  • citizenM Times Square Hotel
  • citizenM Times Square
  • citizenM New York Times Square Hotel
  • citizenM New York Times Square New York
  • citizenM New York Times Square Hotel New York

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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