Graycliff Hotel And Restaurant

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graycliff Hotel And Restaurant

2 outdoor pools, pool umbrellas, pool loungers
Presidential Suite (Graycliff) | Balcony view
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
West Hill Street, Nassau, New Providence
  • Heritage Museum of the Bahamas
    1 min walk
  • National Art Gallery of the Bahamas
    1 min walk
  • Government House
    2 min walk
  • Paradise Island (PID)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Luxury Room, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Room, 2 Double Beds

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite (Graycliff)

  • 92 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Graycliff Hotel And Restaurant

Victorian Nassau resort in Downtown Nassau with 2 outdoor swimming pools
An attached winery, 2 outdoor pools, and a restaurant are available at this resort. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and concierge services are onsite.
Graycliff Hotel And Restaurant offers 20 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Nassau resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Graycliff Hotel And Restaurant. During your stay, you're just a quick walk from Lucayan Archipelago. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine at Graycliff Restaurant, a fine-dining restaurant with garden views
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Heritage Museum of the Bahamas and National Art Gallery of the Bahamas
A winery is on site. Graycliff Hotel And Restaurant offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Meeting rooms and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Graycliff Hotel And Restaurant. Free self parking and valet parking are available. A complete renovation of Graycliff Hotel And Restaurant was completed in July 2020.

Smoking is allowed in designated areas at this Victorian Nassau resort.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Graycliff Restaurant - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Graycliff Restaurant

Things to do

  • 24-hour pool access
  • 2 outdoor pools
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Shopping
  • Wine-tasting room
  • On-site winery
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room childcare (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 76
  • 8 steps to reach property
  • Well-lit path to entrance

More

  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Renovated entire property – July 2020
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Graycliff Hotel And Restaurant

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 95.0 per day.
  • Cribs (infant beds) are available for USD 95.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 95.0 per day
  • Rollaway bed fee: USD 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24-hours a day.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Graycliff Hotel Restaurant
Graycliff Hotel
Graycliff Hotel Nassau
Graycliff Nassau
Hotel Graycliff
Graycliff Hotel Bahamas/Nassau
Graycliff Restaurant Nassau
Graycliff Hotel And Restaurant Resort
Graycliff Hotel And Restaurant Nassau
Graycliff Hotel And Restaurant Resort Nassau

Graycliff Hotel And Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 157 reviews" "
Rating 8 - Good. 40 out of 157 reviews" "
Rating 6 - Okay. 16 out of 157 reviews" "
Rating 4 - Poor. 15 out of 157 reviews" "
Rating 2 - Terrible. 6 out of 157 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Classy Inn of antiquity.
Stayed 1 night in May 2024

10/10 Excellent

Finbar John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Stayed 3 nights in Mar 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensational stay!! Thank you Graycliff❤️🙏
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. Is a really interesting building right in the middle of Nassau, very charming, we loved our room, which was very big, altogether a big plus and a big thumbs up.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Mar 2024

8/10 Good

Christine Diane

Travelled with partner
Liked: Cleanliness, staff & service
Stayed four nights, two adults. It’s an old building but it was very clean. Not a good property if you have trouble with stairs, since most of the rooms are upstairs. There is traffic noise and you can hear the piano and diners but that’s over by 11 pm. The food is overpriced for the quality but the wine is fantastic! The property is beautiful and must have been incredible in its heyday, but is overgrown and falling apart a bit. It’s an easy walk down the hill to Bay Street but the up is a workout. The staff and service was phenomenal!
Stayed 4 nights in Mar 2024

4/10 Poor

Reinhard

Stayed 1 night in Mar 2024

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel, excellent service. Hotel is in an isolated area away from other shops and restaurants, it requires walking along a dangerous busy street to reach the downtown. Hotel and food are fantastically expensive.
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Very classy
Stayed 4 nights in Feb 2024

6/10 Okay

Jules, MONTREAL

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
What was once a lovely old property has fallen in to neglect. There are some definite highlights from our stay - Dimitri at the front was wonderful, helpful, incredibly kind & friendly. The tour of the wine cellar was interesting; the large pool was gorgeous although the other pool was dirty & gardens unkempt. There was never any staff at the pool. The rooms were very spacious & elegant however had not been updated in quite some time, they smelled musty and my husband sneezed every time he walked in. The "jacuzzi" bath was a deathtrap, a gorgeous marble top around it made it impossible to get in / out of without straddling it & hoping not to slip. There was grouting missing, & the plug was impossible to put in the bath as it had so much limescale; same with the shower head. There was the renmants of a wasp nest on the shutter, I tried to open them so we could get some fresh air. The towels were thin & small. Breakfast was awful. We arrived the night of the Junkanoo, and as we came home at 1:30am, there was a very drunken woman having a very loud conversation with her friend in the courtyard; I also had to go outside to ask the gentleman getting ready on the patio to stop yelling to his friends, there was also another guest who loudly spoke to his phone in the sitting areas / dining rooms. We had to walk through the parking lot to get to our room as the gardens were closed and there was construction, which felt weird. Overall not what you'd expect for $500 night.
Stayed 3 nights in Dec 2023

8/10 Good

Lisa, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff. Old hotel with the best charm. Management was very accommodating and kind. Staff very hardworking and pleasant. Would always come back, but some parts of the hotel could use a tiny bit of freshening up. A must see!
Stayed 3 nights in Dec 2023

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed four nights and had a fantastic experience. The hotel is gorgeous and storied, the staff are unparalleled in their kindness and service; the gem inside the hotel is the restaurant and the sitting room where we enjoyed a signature champagne cocktail and listened to the fantastic house band. A truly fantastic experience from beginning to end. Highly recommend.
Stayed 4 nights in Dec 2023

4/10 Poor

Jean-Louis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice gardens. Access to rooms through service areas
Stayed 1 night in Nov 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Graycliff is a stunning property and we had the most amazing stay. Once you enter the Graycliff it is like stepping back in time where the ambience and excellence is at the forefront of your visit. The staff are attentive and nothing is too much trouble. The dining experience is something not to be missed and there is a pianist every night to add to the atmosphere and mystique of the Graycliff experience. Our stay truly was amazing and the history of the place adds to the uniqueness. To also stay at the same location as royalty and countless celebrities is the icing on the cake………. Graycliff - Don’t ever change!! Thank you for a wonderful stay
Stayed 7 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay and in the heart of downtown Nassau. If you have the extra money to spend I recommend this place, literally a mansion! Read their history and you’ll understand. Poolside service, cigars in their patios and amazing food, Graycliff didn’t disappoint! Thank you to all the kind staff as well, you guys were amazing, hope to see you again soon.

10/10 Excellent

Arin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coming back.
My wife and I stayed at the Graycliff. I was scouting the location with the thought of bringing back a group of business people with me for an event at Graycliff. I loved how unique the property is. There are lots of resorts, but this is a special place. It is an old building, the grounds are peaceful. We found the staff to be helpful but not always in our space, which we liked. We will definitely be returning.
Stayed 1 night in Jul 2023

8/10 Good

Mirela, Arlington

Travelled with partner
Liked: Staff & service
It’s not as impressive as it could be . Everyone was hyped about this hotel but it was little run down and property was not taken care off . It’s a cool concept but I would not say it’s a luxury hotel .
Stayed 3 nights in Jul 2023

10/10 Excellent

Goossen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is absolutely fantastic, back in the times with super friendly staff in a movie kind of environment
Stayed 1 night in Jul 2023

8/10 Good

Daniel d'Este

Travelled with group
Liked: Cleanliness, staff & service
First of all, the staff and service went above and beyond and were super kind and helpful. The restaurant and food was fantastic. The room was clean, but I believe that the air quality was poor because a day after staying there we developed coughs and i noticed some mildew around the AC vents inside. Wifi was very limited in the room, if available at all. A hot shower was difficult to achieve in the evenings. All in all, it's what i expected given the older elegant building style. It would have been phenomenal if it was maintenanced a little better. The yard and pools were beautiful and not crowded. Regardless of the few issues, we would still stay there again and enjoyed our stay this time too.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sarra

Stayed 1 night in Jun 2023

10/10 Excellent

cheryl

Stayed 1 night in May 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking in 2 strays....
We are eternally greatful for the willingness of Graycliff to take in two strays. Our flight was cancelled after a number of delays and Graycliff graciously accepted us after a very late booking-and gave us an upgrade. We had always wanted to spend a little time at Graycliff. We were just overwhelmed with the splendid hospitality, the amazing food and the feeling of Graycliff in itself. You can feel the history in every footstep you take. A special thank you to Kendra and the night security.
Stayed 1 night in May 2023

8/10 Good

kevin

Stayed 1 night in Apr 2023