SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Pillow-top beds, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Pillow-top beds, desk, laptop workspace, iron/ironing board

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • Aspen Grove Park
    8 min walk
  • CoolSprings Galleria
    4 min drive
  • Franklin Farmers Market
    6 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    24 min drive

Room options

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

SpringHill Suites by Marriott Franklin Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
This smoke-free hotel features an outdoor pool, a bar/lounge, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from Aspen Grove Park. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Just a 4-minute drive from CoolSprings Galleria and 5 minutes from The Factory
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly SpringHill Suites by Marriott Franklin Cool Springs. Parking is available for a fee.

This Franklin hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 86
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 89
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Hulu
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

SpringHill Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 210 reviews" "
Rating 8 - Good. 29 out of 210 reviews" "
Rating 6 - Okay. 7 out of 210 reviews" "
Rating 4 - Poor. 3 out of 210 reviews" "
Rating 2 - Terrible. 2 out of 210 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 4 nights in Apr 2024

10/10 Excellent

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We will definitely be back again! Everyone was so helpful and went above and beyond to make our stay great!
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Very relaxing, eating area very clean; pool was very nice
Stayed 4 nights in Jul 2024

8/10 Good

Erin

Stayed 2 nights in Jun 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
The night manager (Bradley) was terrific! He helped us through a difficult check-in and dislike of location of our room (lower level right next to the fitness center). We were able to move to an upper level and had no further difficulties. Michelle at the front desk during the day was also very helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

Candida

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property near restaurants and ease of parking. Rooms very clean. Staff very unfriendly and not accommodating at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service we have received in a while. Will be definitely staying there again on our next visit.
Stayed 3 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in May 2024

10/10 Excellent

Linda

Travelled with group
I felt very safe which allowed me to relax at such a nice place😀
Stayed 1 night in Jun 2024

10/10 Excellent

Flavius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

KIRSTEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff was friendly. There were several dining options within walking distance. Even some nice shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Stayed 1 night in May 2024

8/10 Good

kimberly

Stayed 1 night in May 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities
great property and great location
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Amenities
Friendly, very nice , clean! Third time staying here and great every time!
Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Evie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, clean and quiet accommodations. Everything still looked new.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, very clean and perfect location!
Stayed 1 night in Mar 2024