Santa Chiara Inn

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December 2024
January 2025

Photo gallery for Santa Chiara Inn

Deluxe Double Room
Hallway
Exterior
Interior
Classic Double or Twin Room, City View | Bathroom

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vico Luigi Volpicelli 20, Naples, NA, 80134
  • Santa Chiara Basilica
    2 min walk
  • Spaccanapoli
    2 min walk
  • Piazza del Gesu Nuovo
    4 min walk
  • Naples (NAP-Naples Intl.)
    46 min drive

Room options

Classic Double or Twin Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Economy Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Santa Chiara Inn

Pet-friendly Naples bed & breakfast connected to a rail/subway station, steps from Santa Chiara Basilica
This smoke-free bed & breakfast features a snack bar/deli, concierge services, and dry cleaning. Free breakfast (local cuisine) and free WiFi in public areas are also provided.
Santa Chiara Inn offers 6 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 43-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Santa Chiara Inn. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Spaccanapoli. Free breakfast, free WiFi in public areas, and a snack bar/deli are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry and a concierge
  • Steps from Santa Chiara Basilica and Spaccanapoli
  • Cats welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Santa Chiara Inn also features concierge services, dry cleaning/laundry services, and a water dispenser. A complete renovation of Santa Chiara Inn was completed in March 2020.

This Naples bed & breakfast is smoke free.

Guests are served free local cuisine breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 35 per day; booking required

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM–10:00 AM

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Renovated entire property – March 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property's breakfast is served at a nearby bar, located 30 meters away.

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 10 per pet, per day
  • Only cats are allowed
  • Maximum 1 (weight limit: 2 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 35 per day (328 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 09457331214
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival.
Property Registration Number IT063049B4GPWGXKTD

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Santa Chiara Inn Naples
Santa Chiara Inn Bed & breakfast
Santa Chiara Inn Bed & breakfast Naples

Santa Chiara Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 127 reviews" "
Rating 8 - Good. 23 out of 127 reviews" "
Rating 6 - Okay. 4 out of 127 reviews" "
Rating 4 - Poor. 1 out of 127 reviews" "
Rating 2 - Terrible. 1 out of 127 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle hôtel situé près de tout à la marche…Proprios très disponible ..:service et propreté impeccable …Par contre le petit déjeuner se limite à un café et une viennoiserie à quelques secondes de marche de la chambre
Stayed 2 nights in Sep 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Delphine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Santa Chiara Inn for 3 nights and loved it. The room is very clean and modern. We also liked how close the hotel was to everything in the city.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc-Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Naples so start off our Italy trip!
My girlfriend and I stayed at the Santa Chiara Inn for 3 nights, our first stop on our Italy trip. We had advised the property ahead of time around what time we would arrive and as instructed, someone was there to greet us for check in. Keep in mind, the tourist tax of 3 euros per person, per night, must be paid cash. The only downfall from this property is that there is no elevator and we knew this ahead of time, and were OK with it. But keep in mind in case you are not fine with no elevator and climbing 3 flights of stairs at 30+ degrees. Our experience from beginning to end was fabulous! The room was very comfortable and clean. We got great nights of sleep. Best part, you are so centrally located to everything. Shops, restaurants, the port, the train station!! We walked absolutely everywhere and found great gems, no tourist traps. Breakfast included was on the same street, you could order the coffee you want and pastry. They were decent but not amazing. However I must admit not being able to find any great homemade pastries in Naples. Seems like the same provider goes everywhere. We would definitely recommend staying here and would definitely go back if we were coming through Naples :)
Stayed 3 nights in Aug 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Very quiet, clean and spacious. Breakfast at near by bar also very kind staff. Beautiful stay would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Changiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good area with a super easy access to a variety of places to visit, loads of food and drink options on your doorstep and super friendly and helpful chap at the reception! I highly recommend the property and will certainly return to Naples!
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness
Budget and convenient place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
A small, quaint spot. No frills, really just a bed, but a really comfortable one. Clean room in a great location with very nice staff. A lot of stairs and no life so if you have weak knees/hips be warned, but we loved this place. If you need a comfy bed and you plan to spend the rest of your stay exploring the city (which is great!) I’d recommend this space.
Stayed 1 night in Aug 2024

10/10 Excellent

Pavel

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great communication and lovely staff
Stayed 2 nights in Jul 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Great Hospitality! Highly recommended 😃
Stayed 1 night in Jul 2024

10/10 Excellent

Marty

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely room with a very kind, friendly and helpful host.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a sharp room!
Nice and sharp, modern but telling the old history, and all we needed at our stay in Napoli. Highly recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gennaro was a fantastic host, so friendly and responsive. As a solo female traveller I felt safe and there are so many places to explore close by!
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our 5-night stay in Naples. It was very clean, with one of the larger bathrooms and showers we’ve experienced in our European travels, and the room air conditioner worked great for the hot summer days. The hotel was in a great location in the historical center near all of the city sights we wanted to see. We used public transit for all of our travels from the hotel. Taxis stop in the nearby Piazza Gesu Nuovo (3 min walk). The hotel is midway between two metro stops: Dante is uphill from the hotel, Universita is downhill from the hotel, each about an 8-min walk away. We would choose our preferred metro stop based on the walking direction. There are lots of bar and restaurant choices within a 10-min walk. Breakfast is included but served at the Pin8 bistro/bar a half block away. The service at both the hotel and the breakfast cafe were great! The hotel is in an apartment building and is located on the third floor (0,1,2). The front desk is also up on the third floor, so you have to call ahead or use the buzzer when you arrive. Be warned, there is no elevator for your suitcases or if you have mobility issues. The nearby sights we visited by walking or public transit were: Museo Cappella Sansevero “Vieled Christ” Piazza del Plebiscito Galleria Umberto I Castel Nuovo Walk the waterfront Castel Sant’Elmo by funicolare cable car Pompei by train from Garibaldi station Amalfi by ferry We loved this hotel and would definitely stay at Santa Chiara Inn again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable spot in a great location
Exceptional location. Inn is a calm oasis in a lively, atmospheric neighborhood. 5 minute walk to Metro, ATM, and other transport options and several local sights. 15-20 minute walk from ferry landing. Loads of dining, drinking and shopping choices close by, with a full range of prices, from fast food to fine dining. Room was spacious and nicely appointed, with effective A/C. Only caveat is no lift/elevator to 2nd floor, though Gennaro was very helpful with luggage on arrival.
Stayed 4 nights in Jun 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gelungener Kurzurlaub
Sehr freundlicher Empfang, Zimmer sehr schön und sauber, Dusche sehr gut, gerne wieder.
Stayed 3 nights in Jun 2024

6/10 Okay

Bobra, Boca Raton

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First, the room was so small that we literally couldn't open our luggage up on the floor. We don't mind small rooms, as we don't spend time in the room, but this was ridiculous. It was a long walk from the ferry port, but the worse part was that there was really no way to get there without hauling our luggage up city steps. In hindsight, we would've taken a cab from the ferry. There is NO ELEVATOR, so we had to lug our very heavy luggage up 3 flights of stairs! The lights for the building stairs are hard to find, so the first time we did this in the dark! There really is no staff. There was someone there to check us in, but left right after, and they aren't there at night (we know now to check for 24/7 Concierge). Although the bathroom is modernized, the room is just too small. Additionally, we weren't allowed to have any extra towels, pillows or blankets! The included breakfast is 3 buildings away in the Pin8 cafe, and only included a coffee and a pastry. The only highlight was the manager of the cafe sings and plays the piano (if you ask him) while you sip your cappuccino. Bottom line, make sure you get a hotel with an elevator, and stay somewhere else.
Stayed 3 nights in May 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great location. Friendly staff. Second floor walk up - if you don't like stairs this is not for you.
Stayed 4 nights in May 2024

10/10 Excellent

tawnya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay and see the heart of Napoli! Thank you!!
Stayed 3 nights in May 2024