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Best Western Northgate Inn

2.5 star property

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Photo gallery for Best Western Northgate Inn

Relax in a spacious room with a large window, neutral-toned sofa, and a central coffee table.
Enjoy a convenient breakfast experience with a variety of coffee machines, baked goods, and a refrigerated display case.
Welcome to our reception area, featuring a sleek countertop, pendant lights, and a comfortable sofa for guests.
Relax in a stylish room with a large bathtub, a comfortable bed, and a cozy reading nook.
Guests enter through the central entrance, surrounded by lush landscaping and parking options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
6450 Metral Drive, Nanaimo, BC, V9T2L8
  • Woodgrove Shopping Centre
    ‪7 min walk‬
  • Long Lake
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪10 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Northgate Inn

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Best Western Northgate Inn offers 73 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Best Western Northgate Inn gets high marks from our customers. During your stay, you're just a quick walk from Woodgrove Shopping Centre. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Woodgrove Shopping Centre and Landmark Cinemas Nanaimo
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Northgate Inn. Free self parking is available.

This Nanaimo hotel is smoke free.

Guests are served free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Northgate
Best Western Northgate Inn
Best Western Northgate Inn Nanaimo
Best Western Northgate Nanaimo
Northgate Best Western
Best Western Nanaimo
Best Western Northgate Hotel Nanaimo
Nanaimo Best Western
Best Western Northgate Nanaimo
Best Western Northgate Inn Hotel
Best Western Northgate Inn Nanaimo
Best Western Northgate Inn Hotel Nanaimo

Best Western Northgate Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, amenities
Good beds good staff good breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast great
Stayed 3 nights in Mar 2025

8/10 Good

Gayle

Liked: Amenities, property conditions & facilities
Good for my visit with elderly friends.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fantastic! Very friendly staff. Amazing location with lots around in walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Micheal

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Stayed 2 nights in Mar 2025

8/10 Good

Warren

Liked: Staff & service, amenities, property conditions & facilities
Easy parking. Rabbits watching from the belcony
Stayed 1 night in Mar 2025

10/10 Excellent

Sherman

Stayed 1 night in Mar 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night

This hotel is in a convenient location with all amenities close by
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Taylor

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Convenient place for staying.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and provided information useful to a newcomer. Very clean room and common areas. Would stay here again.
Stayed 4 nights in Mar 2025

4/10 Poor

Marcina

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Food sucked, not much available. Hair in pastries, eggs were watery, went to get breakfast right away and nothing there. Pull out bed was uncomfortable and lumpy. No airflow or A/C in the suites bedroom. Key card malfunctioning. Couldnt turn off the fan in the bathroom, which did not help anyone sleep. Kids with support needs couldbt use the bathroom without headphones to block the fan sounds.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Great location

The room featuring a jacuzzi tub was a pleasant bonus, and the hotel's location was excellent, with everything one might need in close proximity. However, we found garbage and loose candy (Skittles) in the nightstand drawers, which was concerning. Additionally, the safe was locked and could not be reset. While we did not contact the front desk for assistance, as we did not need to secure any valuables, this did raise concerns about whether housekeeping was adhering to their checklists and verifying that the safe had been emptied. Despite these issues, I would consider staying here again due to the prime location and the added benefit of the jacuzzi tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Rina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

5 star hotel

I always go here for my stays in Nanaimo. Was amazing. Staff very accommodating and welcoming. Breakfast was amazing all star 5 stars
Stayed 1 night in Feb 2025

10/10 Excellent

Heather A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carol Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sean, CALEDONIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfasts, friendly staff but a car is required.
Stayed 2 nights in Feb 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities
Eat
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noise from the main road
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was amazing and staff is friendly I will visit again
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025