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Best Western Northgate Inn

2.5 star property

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Photo gallery for Best Western Northgate Inn

Lobby
Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)
Exterior
Reception
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View in a map
6450 Metral Drive, Nanaimo, BC, V9T2L8
  • Place, Woodgrove Shopping Centre
    ‪7 min walk‬
  • Place, Long Lake
    ‪3 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪10 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.6 out of 10
Exceptional
(42 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (with Sofabed)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Best Western Northgate Inn

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a business center and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Housekeeping is available on request.
Best Western Northgate Inn offers 73 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Best Western Northgate Inn gets high marks from our customers. During your stay, you're just a quick walk from Woodgrove Shopping Centre. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Woodgrove Shopping Centre and Landmark Cinemas Nanaimo
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Northgate Inn. Free self parking is available.

This Nanaimo hotel is smoke free.

Guests are served free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Northgate
Best Western Northgate Inn
Best Western Northgate Inn Nanaimo
Best Western Northgate Nanaimo
Northgate Best Western
Best Western Nanaimo
Best Western Northgate Hotel Nanaimo
Nanaimo Best Western
Best Western Northgate Nanaimo
Best Western Northgate Inn Hotel
Best Western Northgate Inn Nanaimo
Best Western Northgate Inn Hotel Nanaimo

Best Western Northgate Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 269 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently Updated Hotel

Recently updated, rooms are new and clean, good parking, lots of restaurants around. Housekeeping on requests
Stayed 5 nights in Jul 2025

10/10 Excellent

Tannis

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness
Dark carpet is depressing Coffee machine far from plug
Stayed 1 night in Jul 2025

10/10 Excellent

Yimang

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smmfront desk staff was super friendly and made checking in quick and efficient, lovely staff
Stayed 1 night in Jul 2025

10/10 Excellent

Najma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, suite with the hot tub was super convenient.
Stayed 2 nights in Jun 2025

6/10 Okay

Julie

Travelled with family
Stayed in a room with a bedroom and the main room was cooled with the air conditioner but the bedroom stayed hot. Could hear tons of noise from the room next door and the hallway.
Stayed 1 night in Jul 2025

10/10 Excellent

Jagdeep

Stayed 1 night in Jul 2025

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful. Very nice and clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

KLITON

Stayed 1 night in Jul 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ernest, Montreal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, just off highway and near convenient shopping. breakfast included was perfect to start the day. parking was gtreat.
Stayed 3 nights in Jun 2025

10/10 Excellent

In-chul

Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
good solid hotel
Stayed 1 night in Jul 2025

6/10 Okay

Andy

Stayed 2 nights in Jun 2025

8/10 Good

M. M. Masum Ul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
All as expected
Stayed 1 night in Jun 2025

10/10 Excellent

Zaheer, Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Best Western Northgate. The location is excellent, close to shopping, restaurants, and easy access to major routes. The hotel itself is modern, very clean, and well-maintained. The staff were friendly and welcoming, creating a comfortable and professional atmosphere. Breakfast was also a pleasant surprise, fresh, and a good variety to choose from. I’d definitely stay here again and recommend it to others!
Stayed 1 night in Jun 2025

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
During the clerks taking my reservation, she mentioned that she can take and inform the maids to do daily room service while we stayed there. Unfortunately on the last full day we were there, there was no room service, beds not made and no fresh towels. When we got back to the room late in the afternoon, I noticed this and phoned the front desk. She brought clean towels for us and apologized that the room was not done. I don't know what happened but the front desk knew how long we were staying and did not ask on the last day if I wanted room service? It was only the one day, so I think the room should of been made up each day.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin, Petawawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff very friendly. Close to amenities. Very clean and pleasant location.
Stayed 4 nights in Jun 2025