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PrideInn Westlands Luxury Boutique Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PrideInn Westlands Luxury Boutique Hotel

Interior
Lobby
Exterior
Deluxe Double Room, 1 Queen Bed, City View
Interior

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Westlands Road, Westlands, Nairobi
  • Sarit Centre
    10 min walk
  • Westgate Shopping Mall
    18 min walk
  • Nairobi National Museum
    19 min walk
  • Nairobi (WIL-Wilson)
    8 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | View from room

Deluxe Double Room, 1 Queen Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior
PrideInn Azure Hotel Nairobi Westlands
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (336)
The price is €92
for 1 night
includes taxes & fees
6 Dec - 7 Dec
PrideInn Azure Hotel Nairobi Westlands

About this property

PrideInn Westlands Luxury Boutique Hotel

Art Deco hotel with free parking connected to a shopping center in Nairobi
Along with a restaurant, this hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and a business center.
PrideInn Westlands Luxury Boutique Hotel offers 28 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at PrideInn Westlands Luxury Boutique Hotel, you're connected to a shopping center and just a quick walk from Sarit Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 7 minutes by car from Yaya Centre and 13 minutes from Thika Road Mall
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly PrideInn Westlands Luxury Boutique Hotel. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
RoyalKitchen Multicuisine - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: KES 1500 for adults and KES 750 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • RoyalKitchen Multicuisine

Things to do

  • Access to nearby health club
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PrideInn Westlands Luxury Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KES 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately KES 1500 for adults and KES 750 for children
  • Airport shuttle fee: KES 3000 per vehicle (one-way)
  • Rollaway bed fee: KES 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
PrideInn Westlands Luxury Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Westlands
PrideInn
PrideInn Hotel
PrideInn Hotel Westlands
PrideInn Hotel Westlands Nairobi
PrideInn Westlands
PrideInn Westlands Nairobi
PrideInn Hotel Westlands
Prideinn Westlands Boutique
PrideInn Westlands Luxury Boutique Hotel Hotel
PrideInn Westlands Luxury Boutique Hotel Nairobi
PrideInn Westlands Luxury Boutique Hotel Hotel Nairobi

PrideInn Westlands Luxury Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 55 reviews" "
Rating 8 - Good. 19 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 6 out of 55 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
No major complaints. Mostly very good experience.Just late one night when I needed some drinking water in the room, the receptionist didn’t attend phone.. infact some picked the phone and hung up twice.. I had to go down to reception at 2 AM or there about get a bottle myself . Wouldn’t recommend the hotel taxi service as it’s way too expensive. Explore options.
Stayed 4 nights in Aug 2024

8/10 Good

Oluseyi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady was very helpful and polite. The ambience is very nice. However, breakfast menus can be improved on.
Stayed 5 nights in Jun 2024

10/10 Excellent

Pauline

Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Can do better
Not so good. Too noisy at night as a result of an eaterly next door. Breakfast was not the best.
Stayed 3 nights in Dec 2019

8/10 Good

FromHarlem, NYC

Liked: Cleanliness, staff & service, property conditions & facilities
Ok and would come back to stay again. Staff were very nice.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks can be deceiving - serious cleanup needed
Internet pictures were not to go by when selecting this hotel. It looked great but in real life the hotel was disgusting. In addition, I cannot believe the average guest rating scores. Lobby was small and untidy. Decor was terribly dated and even dirty. Room is sparsely furnished. It required some drastic refurbishment. Perhaps just a good scrub could do the world of wonders. Tiles, mirrors and basin were cracked. Toilet was leaking on the floor. Towels were threadbare. Toilet brush was terribly unhygienic not to mention the back of the toilet. I wanted to check out upon arrival but the hotel would not refund me, so I had to stay. Front desk staff were great in making me feel welcome. General areas were untidy with everything lying around.
Filthy light switch.
Telephone grubby and dated.
Poor workmanship - hotel needs make-over.
Cracked mirror.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service
Quite, secure friendly staff, near shopping center, city center airport clubs cost etc love the place ac works good
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Lots of security.Super friendly staff.Very clean facilities.Great Wifi and satellite TV in the room.
Stayed 16 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service!
Great customer service!
Stayed 2 nights in Oct 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great and easily accessible. Ac nice and cools room immediately which is great
Stayed 5 nights in Sep 2018

6/10 Okay

Ali, Riyadh

Liked: Cleanliness, staff & service
The employees are very nice, the hotel is very clean and safe, and food is excellent. However, There are a pack of stray/feral dogs in the hotel neighborhood. Very early in the morning they start barking and they are loud. Sometimes during the night they bark but not as much as in the morning. They are very annoying if you want to sleep after 5:00am. The hotel is not very sound proof and you can hear your neighboring rooms if the people staying are loud.
Stayed 4 nights in Sep 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average hotel, friendly staff.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I haveto say, although it was a short stay, it was very pleasant. I initially had a booking elsewhere and had to cancel because of how terrible the conditions were. So as soon as I came to PrideInn I was beyond relieved! Staff was friendly, rooms were clean, overall it was a great experience. Would definitely recommend. Thank you PrideInn for the wonderful hospitality
Stayed 1 night in Jan 2018

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Close proximity to town and westlands shopping
Had a great experience staying here. Staff was very nice. Place is literally close to everything.
Stayed 10 nights in Dec 2017

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value but cash bar only
Overall this is a reasonably priced hotel and a good location in Westlands. However you do need to be aware that whilst the Indian food is excellent for the evening menu (plus other food) any alcoholic drinks ordered are served on a separate bill as the bar is run by someone else rather than the hotel owners. These drinks have to be paid in cash and you cannot sign to your room. They don't tell you this when you order a beer etc - so be careful not to be caught short with no cash expecting just to sign them.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to be proud about at Pride Inn
This hotel is greatly overpriced for such rundown, ill-equipped rooms.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
the hotel is well located, staff are professional and the breakfast is very good. However the room need to be upgraded.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bathrooms were horrible. Taps and accessories looked like one stolen or bought from junkyard

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city center.taxis for 3$ available.
Excellent good hotel in the center if nairobi. Warm and welcoming staff Taxis near by that can take you to any part of nairobi.great restaurant with good food.

2/10 Terrible

Shonak, Dubai

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid Staying
It was one of the crappiest stay I have every had in any hotel. Its a 2 star hotel claiming to be a 4 star hotel. the ac tripped on the first night, there was no hot water in the morning. the property has no lift and they do not mention this.

4/10 Poor

Verified traveller

Disliked: Staff & service
Disinterested and unfriendly staff
The PrideInn in Westlands Nairobi was in a good location. When we arrived to chech- in the front desk receptionist was rude and had anaggressive arrogant manner, in addition the Manager came through reception and had the same attitude. We thought maybe they were just having a bad day however we encountered the same for dinner. The next day for breakfast the same, the chef was too busy looking at his phone despite there being only 4 people for breakfast we had to ask twice for an omlette and made to feel like we were a inconveniencing him. Thankfully we only booked one night, promptly booked elsewhere.