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Four Points By Sheraton Nairobi Airport

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points By Sheraton Nairobi Airport

Restaurant
1 bedroom, minibar, in-room safe, desk
Seasonal outdoor pool
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Spa
  • Pool
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Gateway Mall
    ‪6 min drive‬
  • African Heritage House
    ‪13 min drive‬
  • Nairobi National Park
    ‪21 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min walk‬

Room options

View all photos for Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

Suite, 1 King Bed, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

Executive Suite, 1 King Bed, Park View

  • 67 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

Suite, 2 Single Beds, Park View

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Traditional Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Four Points By Sheraton Nairobi Airport

Nairobi hotel in Embakasi with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli, and a steam room are onsite. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of Four Points By Sheraton Nairobi Airport's proximity to the airport. During your stay, you'll be close to Gateway Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages, manicures and pedicures, or facials at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • 6 minutes by car from Gateway Mall and 9 minutes from The Imaara Shopping Mall
  • Free airport shuttle service
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (16577 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open January 20 and close December 31.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 595 out of 837 reviews" "
Rating 8 - Good. 153 out of 837 reviews" "
Rating 6 - Okay. 39 out of 837 reviews" "
Rating 4 - Poor. 26 out of 837 reviews" "
Rating 2 - Terrible. 24 out of 837 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety
Stayed 1 night in Oct 2024

8/10 Good

Rosella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off in Nairobi
Misinformed realities at the desk and no cash available. Other than that the hotel and staff were excellent.
Stayed 1 night in Oct 2024

8/10 Good

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality hotel for overnight stay at the airport. Great shuttle service. Helpful staff. Still newish so will definitely stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Sherril

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely accommodating and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

David, San Tan Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before flying out since it’s so close the the airport
Stayed 1 night in Oct 2024

10/10 Excellent

Mahtab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, the service was even better. Very comfy bed, a nice gym and steam room, and rooftop restaurant and pool. Best airport hotel I've been to. But of all the great things about it, it's the staff - they go above and beyond, and are the most friendly people.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff at check in and out were awesome. Shuttle drivers were great especially maggy
Stayed 1 night in Sep 2024

10/10 Excellent

A

Stayed 1 night in Sep 2024

4/10 Poor

Dorothy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was not clean and the pillows were a flat as a pancake. The hotel is over priced compared to others near the airport and in better condition.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is overpriced
Stayed 1 night in Sep 2024

4/10 Poor

Alexander

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kerry

Business traveller
Liked: Cleanliness, room comfort
Would have loved a room ready when I arrived!
The hotel’s website indicates that check-in begins at 3:00 pm. I arrived at 10:30 pm and was told my room wasn’t ready. I didn’t get my room until almost midnight. Sure they comp’ed my dinner (which was actually really good), but I sure would have loved my room ready when I arrived after 26 hours of travel.
Stayed 1 night in Sep 2024

10/10 Excellent

Maurlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Food was way better than most hotels. Highly recommend the. Four Points Sheraton Nairobi.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and even better staff!
I was stuck in Nairobi due to the Airport strike after checking out and the hotel shuffle picked me back up and brought me to the hotel. The staff were very kind upon check-in and made me feel safe and comfortable -exceptional service. Nairobi hotels are great!
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Marlee

Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth A

Liked: Property conditions & facilities
This is an excellent property close to Jomo Kenyatta airport with a great staff and service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to from Jomo Kenyatta Int’l Airport, and a super comfortable stay. (Really good breakfast buffet too.)
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024