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Eastland Hotel

4.0 star property

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Photo gallery for Eastland Hotel

Property entrance
Property entrance
Lobby sitting area
Business Suite
Business Suite | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Ring Road Kilimani, P.O. Box 35240, Nairobi, 00200
  • Yaya Centre
    ‪7 min walk‬
  • Nairobi Hospital
    ‪3 min drive‬
  • Sarit Centre
    ‪7 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Plasma TV

Presidential Suite

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Business Suite

Plasma TV

Business Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Eastland Hotel

Hotel connected to the convention center in Nairobi with 3 restaurants
This hotel features 3 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Eastland Hotel offers 135 accommodations with washers/dryers and minibars. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Microwaves, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
With your stay at Eastland Hotel, you're connected to the convention center and just a quick walk from Prestige Plaza. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor
  • Indulge with body treatments, hot stone massages, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 10 minutes by car from Nairobi National Park and 7 minutes from Sarit Centre
  • Airport and local-area shuttle service available for a fee
Eastland Hotel offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 4 meeting rooms available. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Eastland Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 per person
  • 3 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Fitness centre
  • Full-service spa

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Garden

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Eastland Hotel Nairobi
Eastland Nairobi
Eastland Hotel Hotel
Eastland Hotel Nairobi
Eastland Hotel Hotel Nairobi

Eastland Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 34 reviews
Rating 8 - Good. 13 out of 34 reviews
Rating 6 - Okay. 7 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tafadzwa, Harare

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all pretty good. Could use air con but the same goes for other hotels
Stayed 1 night in Oct 2024

10/10 Excellent

Olutomi, Lagos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total ambiance
Stayed 7 nights in Sep 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable, though the sheets had a couple of burn marks on them. The arrival of breakfast at the door at 7:45am was an unwelcome surprise on my first morning, jetlagged and hoping to sleep in. The breakfast itself was also a bit disappointing...just boiled eggs (no salt), plain toast, and hot milk (no coffee or tea). Overall though, my stay was perfectly pleasant. The wifi worked well, and the hot water was good.
Stayed 3 nights in Aug 2021

8/10 Good

EBIN

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel takes reservations and payments even though in reality is closed. This made my whole stay in Nairobi quite complicated.
Stayed 1 night in Mar 2021

4/10 Poor

Abubaker

Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was generally good. I ordered room service and it was speedily delivered though the portions were too large. The bathroom could do with an update.
Stayed 1 night in Nov 2019

10/10 Excellent

Salah

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Decent hotel but not terribly cozy
Hotel is fine although not very cozy. The Chinese casino on site gives it a strange feel. Food was average, staff was friendly.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2018

10/10 Excellent

Jennifer

Cozy Chinese Hotel
Clean and spacious room. The breakfast has a great variety of options.
Stayed 2 nights in Sep 2018

2/10 Terrible

LiuB, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute shocker. I read that this hotel has a large Chinese clientele which, being Chinese by birth did not worry me greatly. However, what was not mentioned was that the hotel was very out of date and the rooms I used (I asked to be changed because of the smoking smell) all reeked of people smoking. One advantage of the palace is that there is a casino next door that serves good Chinese food and, being Chinese I did not have to pay.
Stayed 3 nights in Aug 2018

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at Eastland hotel
Stayed 3 nights in Dec 2017

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
Good value for money
Thought the condition wasn't great. Maintenance felt a bit neglected. But building great, overall good value for money. No bacon + sausage at breakfast!

8/10 Good

Xiaoyang, Beijing

Liked: Cleanliness, staff & service, room comfort
convenient neighborhood, but cautious for noises
It's close to Yaya shopping center and a few other supermarkets. Quite a number of restaurants are within walking distance. The hotels itself has a Chinese restaurant in its yard. The worst thing is that a night club is located nearby. The first two nights I could not rest well because of the noises until 3 am. I requested for changing the room, but the hotel staff did not do that until the third day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Chinese Hotel with EXCELLENT Staff
The Eastland Hotel is a great value for the money. The staff is most helpful. Good Chinese food in the restaurant. No air conditioning. Safe and secure. Would recommend to friends and would stay here again!

10/10 Excellent

Jose, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm Showers and Great Internet Connection
Good hotel overall, warm water for the shower and great internet connections which is not always a given in Kenya! The hotel has a Asian theme and if you don't most of the communications throughout the hotel being in Chinese I would definitely would recommend this hotel for a very inexpensive business trip!

4/10 Poor

Mikael, Linköping

Disliked: Property conditions & facilities
So so
Friendly staff. Poor internet, as slow as the service in the restaurant. Restaurant slow and very complicated to get something. Breakfast good. I believe it is a management problem. Everything seams to be micromanaged.

8/10 Good

road warrior

Liked: Room comfort
Disliked: Property conditions & facilities
A mixed bag
Hotel feels a bit rundown. Bed is comfortable but BRING EARPLUGS to try to drown out the thumping music from the club next door. Local Kenyan staff are Amazing - friendly, helpful. Chinese staff seem largely disinterested and don't speak a word or English.

4/10 Poor

Kafi, Denver, CO

Disliked: Cleanliness, property conditions & facilities, room comfort
I will never return here
Not a good experience at all. Bathroom was leaking so i changed rooms, then toilet was leaking in the new room too. Bathroom looked and smelled nasty. Also, for room delivery, you don't get to select what you want for breakfast, they choose for you and this is their process.

6/10 Okay

Private

Disliked: Property conditions & facilities, room comfort
Very poor internet connection for a 4 star hotel
The staff was friendly. However the internet was not working at all. No minibar in the room as indicated on the hotel description. Overall nice hotel to stay in.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
酒店装修风格和各种设施都太老了，水很小，不热，也没有空调，没有开窗透气外面又是马路就很吵
Stayed 1 night in Nov 2019