6/10 Okay
Jackie H.
23 May 2023
Disliked: Cleanliness
Nice Get Away
We did not get to stay in Room 309 due to an ac issue. Dunes Realty promptly negotiated Room 307 in advance. They did a great job changing the reservations and giving a partial refund! The main issue we had was the cleanliness of the room. It did not feel the job of preparing the room for our stay was completed properly. Housekeeping did offer to come back. We also had an issue getting in because our key wouldn’t work, but maintenance came quickly! I’m not sure the knob was ever fixed while we were there, but we were able to use the dead bolt to lock the door while we were away. There were a few other issues, but overall stay was very nice. The pool and the deck are fabulous!!
Jackie H.
Stayed 7 nights in May 2023