Along with a restaurant, this hostal has concierge services and laundry facilities. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pensión Santa Elena. During your stay, you're just a quick walk from Jardín de Orquídeas. Enjoy features like free WiFi in public areas, plus a restaurant and a roundtrip airport shuttle (surcharge).
Free WiFi
Enjoy a bite to eat at the restaurant
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Jardín de Orquídeas and Monteverde Orchid Garden
Airport shuttle service available for a fee
Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area.
Smoking is allowed in designated areas at this 3-star Monteverde hostal.
Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Limited on-site parking
Return airport shuttle (surcharge) from 8:00 AM to 12:30 PM
Airport shuttle on request
Food and drink
1 restaurant
Family friendly
Laundry facilities
Conveniences
Free newspapers in reception
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Picnic area
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
Designated smoking areas
Room amenities
Bedroom
Bed sheets
Bathroom
Shower
Soap
Toilet paper
Towels
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets: USD 25 per pet, per stay
Only dogs are allowed
Maximum 1 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 45 per person (one way)
Airport shuttle fee per child: USD 45 (one-way)
Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Pensión Santa Elena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 9:30 PM. Front desk staff will greet guests on arrival.
We should mention
Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde.
Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊
My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
K
Stayed 6 nights in Mar 2024
8/10 Good
Olivia
30 Mar 2024
Liked: Cleanliness, staff & service
Comfortable, convenient.
Super convenient location, very clean and comfy bed, warm shower, staff helpful and breakfast included with ease. Downside: noisy road, lots of dust and exhaust fumes. However, if you’re staying here it’s likely because you want the central location and it’s right in the centre so it’s perfect. Wouldn’t stay if I had a car. The kitchen facilities could also do with updating: better pans and more fridge space.
Santa Elena Pension is in a central spot of Monteverde. However, there is poor noise isolation so you can really hear the traffic outside. In addition, some of the staff were a bit rude and unhelpful. The room itself is fine, but the floor is concrete and uneven.
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Très belle expérience. Réception très efficace. Très propre. Cuisine communautaire bien organisée. Espace commun correct. Emplacement central près de tout à pied.
This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.
Bryson
Stayed 5 nights in Dec 2023
8/10 Good
LAURA
Travelled with family
6 Jan 2024
Liked: Staff & service
Disliked: Amenities
We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.
I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.
Excellent family experience. Easy walking to city. Comfortable amenities. Loft bed for one kiddo - very exciting. Wonderful daily breakfast. Would definitely stay again.
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).