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5.0 out of 5

"We were treated with courtesy and attention. The hotel has many lovely features, the most stunning being the inner open area which is beautifully appo ... " More

By Avril on Thu 05 Jan 2012

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Executive Suite, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Four Seasons Hotel Mexico City. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls, pet-sitting services and litter trays.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy garden views while dining at Zanaya
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Paseo de la Reforma and 10 minutes on foot from Angel of Independence Monument
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, pet-sitting services and litter trays

Four Seasons Hotel Mexico City ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Four Seasons Hotel Mexico City

Couples (1)
5 out of 5

Great experience

We were treated with courtesy and attention. The hotel has many lovely features, the most stunning being the inner open area which is beautifully appointed.

Posted by on 5 Jan 2012

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About the Four Seasons Hotel Mexico City

Location Paseo de la Reforma 500, Mexico City, 06600

Property Features

Four Seasons Hotel Mexico City offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre, meeting rooms, and limo/town car service are available. A fitness centre, a sauna, and a terrace are also featured at the luxury Four Seasons Hotel Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 240 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.8 km / 2.4 mi)
  • Metro station: Chapultepec Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries. This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Films for purchase
  • DVD player
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.

Zanaya – This restaurant overlooks the garden.

Il Becco – This fine-dining restaurant specialises in Italian cuisine. Open daily.

Fifty Mils – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages. The spa is open selected days.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Lead with Care (Four Seasons)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 50 for adults and USD 18 to 40 for children
  • Airport shuttle fee: USD 145 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons D.F.
  • Four Seasons Hotel D.F.
  • Four Seasons Hotel Mexico D.F.
  • Four Seasons Mexico D.F.
  • Mexico D.F.
  • Four Seasons Mexico City
  • 4 Seasons Mexico City
  • Mexico City Four Seasons
  • Four Seasons Hotel Mexico City Hotel
  • Four Seasons Mexico City Hotel Mexico City
  • Four Seasons Hotel Mexico City Mexico City
  • Four Seasons Hotel Mexico City Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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