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Kij Master Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Naj Junior Suite - Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Naj Junior Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Itza Plunge Pool Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Yaab Ambassador Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sayab Governor Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hacienda Xcanatun, Angsana Heritage Collection. During your stay, you'll be close to La Isla Mérida Cabo Norte. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body treatments, facials or body scrubs at Angsana Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 6 minutes by car from Yucatán Siglo XXI Convention Center and 7 minutes from Paseo de Montejo
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

About the Hacienda Xcanatun By Angsana

Location Calle 20 s/n, Mérida, YUC 97302

Property Features

Hacienda Xcanatun, Angsana Heritage Collection offers its guests 3 outdoor swimming pools and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hacienda Xcanatun, Angsana Heritage Collection. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. This Colonial Mérida hotel is smoke free.

  • 54 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • First-run films
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Free extra futon mattress
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Telephone
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:30 AM.

Hacienda Xcanatun, Angsana Heritage Collection has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a fitness centre.

Spa Services

Angsana Spa has 3 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 3
  • Thai massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Outside food is not permitted on the premises.

Hacienda Xcanatun, Angsana Heritage Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Pets allowed in specific rooms only
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • No lifts
  • Service animals not allowed
  • Pets cannot be left unattended
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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