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Sonesta Simply Suites Memphis East Poplar Pike ​

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Memphis East Poplar Pike ​

Full-sized fridge, microwave, oven, stovetop
Exterior
Lobby
Suite, 2 Bedrooms (Loft)
Suite, 2 Bedrooms (Loft)

Reviews

4.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
6141 Poplar Pike, Memphis, TN, 38119
  • Shelby Farms Park
    4 min drive
  • Baptist Memorial Hospital-Memphis
    5 min drive
  • Methodist Le Bonheur Germantown Hospital
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Suite, 2 Bedrooms (Loft)

Suite, 2 Bedrooms (Loft)

Suite, 2 Bedrooms (Loft)

  • 74 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Roll in Shower)

  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds

Studio Suite, 1 Queen Bed

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Tub)

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds

Suite, 2 Bedrooms, Accessible, Kitchen (Tub)

  • 74 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, pillow-top beds

Studio Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Extended Stay America Suites Memphis Germantown West

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.6 out of 5, Good, (792)
The price is €81
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Extended Stay America Suites Memphis Germantown West

About this property

Sonesta Simply Suites Memphis East Poplar Pike ​

Hotel with free parking, in the vicinity of Audubon Park
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Sonesta Simply Suites Memphis East Poplar Pike ​ offers 105 accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. Pillowtop beds feature Egyptian cotton sheets. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Sonesta Simply Suites Memphis East Poplar Pike ​. During your stay, you'll be within walking distance of Lichterman Nature Center. Free WiFi in public areas, free self parking, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests speak favorably about the location and the clean accommodations
  • 5 minutes by car from Audubon Park and 8 minutes from University of Memphis
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at Sonesta Simply Suites Memphis East Poplar Pike ​. Self parking is free.

This 3-star Memphis hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room
  • Sofa bed
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Conference space (775 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Dryer
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 150 per stay
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit/debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Marriott Hotel Memphis East
Residence Inn Marriott Memphis East
Residence Inn Memphis East
Residence Inn Marriott Memphis East Aparthotel
Sonesta ES Suites Memphis Aparthotel
Residence Inn by Marriott Memphis East
Sonesta ES Suites Memphis
Residence Inn Memphis East Hotel Memphis
Sonesta ES Suites Memphis
Sonesta Simply Suites Memphis East Poplar Pike ​ Hotel
Sonesta Simply Suites Memphis East Poplar Pike ​ Memphis
Sonesta Simply Suites Memphis East Poplar Pike ​ Hotel Memphis

Sonesta Simply Suites Memphis East Poplar Pike ​ Reviews

Reviews

4.8
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 6 out of 26 reviews" "
Rating 2 - Terrible. 11 out of 26 reviews" "

4.6/10

Cleanliness

5.6/10

Staff & service

3.8/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Blake

Y'all have a roach problem and just a sheet on the bed with no comforter. If the owner isn't cheap the furniture needs to be upgraded as well. Those couches sit way to low to the ground. It's not as nice as it use to be in the early 2000s, but what is.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked! They should know the number of rooms.
We booked a 2 bedroom suite here 6 weeks in advance and paid in full with reservation. My husband & I were driving 4 hours from the north, my mom & brother was driving in 4 hours from the southwest. The hotel attempted to call at 8 pm the night before our scheduled arrival day. We were already in bed, so we found out on the way to Memphis that they had overbooked and our reservation had been cancelled. This left us scrambling for similar accommodations which there were none. We ended up in 2 separate extended stay rooms, it was very difficult to prepare our meals and visit the way we planned. Hotels.com did their best to make it right, there was just no other availability for what we needed.
Stayed 4 nights in Apr 2024

8/10 Good

IRENE

Very simple staff helpful on desk didn’t seem to be anyone else no amenities no tea coffee anything carpets dirty outside door very dirty
Stayed 5 nights in Jun 2024

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jeanette

Stayed 10 nights in Dec 2023

4/10 Poor

Lisa A

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was roach infested. Roaches everywhere. My daughters and granddaughter decided to do a six hour drive at night instead of stay after paying for their room. A tall skinny guy walked in their room and said "oh someone is already in here " WTH. Every time we walked out of our room you could smell skunk weed (pot). I'm having to leave all our stuff outside and cleaning everything before I can take it in our house and hope and pray we don't bring roaches in the house. Ridiculous
Stayed 3 nights in Apr 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room (which had a kitchenette) was very spacious. At first glance, it seemed like a lovely place. Then, with more inspection, it turned out that it wasn't so lovely. The were numerous outlets but a few of them were not working. The chairs at the kitchenette counter were too short for the counter. One of the towel racks in the bathroom (the one by the wash basin) was broken. Overall, the place didn't seem well-maintained. However, the staff was efficient, friendly, and helpful, both at check-in and check-out. For the price we paid, it was reasonable accommodation. Nothing to do with the hotel but the Starbucks across the street was a big plus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utterly filthy hotel
This hotel was FILTHY. The building stinks of cigarettes, there was a dead roach stuck to the couch, all the floors had ground-in food and sticky stains, there were dumpsters and laundry carts of trash overflowing everywhere, people piled their trash in the hallway in the mornings, streaks of spilled liquids were on the cabinets and walls. There was staff to be found at any time except one badly overworked security person. Late night noise in the halls included shouting and laughing. The rooms were barely stocked: in a room meant for 4, we had 1 set of sheets, 2 pillows, 1 glass, 1 set of silverware, and 2 towels. The foldout mattress (under the dead roach) was covered in pink and yellow stains. Yellow nicotine stains dripped from the ceiling when the bathroom got steamy. The shower wouldn't drain. There was no soap in the dispensers. It honestly could not have been worse unless we were actively robbed in our rooms. This hotel does not live up to the Sonesta chain standard and has changed my opinion of the chain drastically. Despite being in a relatively good neighborhood and the price, it's a low class and filthy establishment.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
this hotel is very dated with a old and loud ac system The smell of smoke goes through the whole system making my clothes smelling like smoke there is also a serious bug problem with cockroaches
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOUGHT CLEANING SUPPLIES FOR FILTHY ROOM
My first time in Memphis upon entering the hotel it stinked right away not very welcoming. Once we got our room couldn't get the door open after finally entering immediately noticed how disgusting and nasty the room was, I have never in my life paid for a room to be filthy. I had to go to Walgreens and buy bleach and disinfectant. I have never went on Vacation and had to spend $50 in cleaning supplies and still be uncomfortable in a hotel and not be able to sleep. How do you charge $650 for a dirty room? Stains all over the walls and sheets, mildew, bugs and mold in the bathroom. Random unknown smells in the cabinet the floor remained sticky after I cleaned it. This company ought to be ashamed renting rooms like this, it's unacceptable. I didn't pay $650 for my family for a disgusting room. We had to book another hotel at the last minute and pay more money on top of what was already spent. I don't know what type of business this, this is not up to standards and not okay. ( the app is not letting me add my photos)
Stayed 4 nights in Mar 2024

2/10 Terrible

Alexander

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literal roaches, bullet holes in windows, door key kept not working, the original room we booked was already booked so we had to stay in an outside room too
Stayed 8 nights in Dec 2023

4/10 Poor

Mireyda

Stayed 2 nights in Nov 2023

2/10 Terrible

Chandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
I did not get to stay here because the hotel was sold out when I booked them on hotels.com 18 days prior to my stay, but the hotel never called me. I called the hotel on the day of my stay and was advised that they did not have a room for me and was not providing me with an alternative hotel to stay in. The agent even advised me that they knew this 18 days ago and she thought someone contacted me. I have no record of them calling me. It cost double for me to get a hotel room last minute. I am so disappointed that management did not handle this prior to my stay.
Stayed 2 nights in Mar 2024

2/10 Terrible

Constance

Travelled with family
Terrible Experience
When we arrived at the hotel at 4:30 in the afternoon, we were told there wasn’t a room for us.The person at the desk advised us that since they are an extended stay property, when people were supposed to check out they extended their stay so no rooms were available and since the room was booked through a 3rd party (Hotels.com) they hadn’t charged us even though we paid for the room in advance to Hotel.com. I contacted Hotel.com by chat (they WILL NOT speak with you by phone even though I asked several times) to get assistance. They ask if I wanted a reservation at another hotel and provided another hotel. After being burned on one hotel, I called that hotel and they didn’t have any rooms available. After driving 7 hours and not having a hotel room, we slept on our daughter’s sofas for the night until we could get a room for the following night (not through Hotels.com). All Hotels.com offered was a refund and $25 credit. I told them to refund me and keep the credit because I would not be using them again. I’ve had an account with them for approximately 8 years and the service with them has declined in the last two years since they merged. Never again.
Stayed 2 nights in Mar 2024

2/10 Terrible

Derric

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived for check-in after a 10 hour car ride, our loft room was already occupied. We're not sure if they were authorized there or not. When we returned to the desk we were informed that they had no other rooms available and we would have to be refunded the whole 4 nights booking. This left us in a very tough and uncomfortable position in a strange town with no where to stay. The CS that we have heard from blamed us, saying we declined an alternate room. No such offer was ever made. I have pictures too. Embarrassing look for Sonesta and we will never pay for a room with them again.
Stayed 4 nights in Mar 2024

4/10 Poor

Kurt

Stayed 1 night in Mar 2024

10/10 Excellent

Adama

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This is a nice place I liked my room it’s was a perfect place for me the only thing is that the place needs to be more clean specially the floor
Stayed 3 nights in Mar 2024

4/10 Poor

Zach

Disliked: Cleanliness, staff & service, property conditions & facilities
First floor smelled like weed. I called ahead to notify them that I would be checking in late at night. They thanked me for letting them know, but didn't tell me the desk closes at 10pm, so I had to find another hotel down the street for a night. No one at the desk at 10:30am to check me out- I had to go find the housekeeping office and ask for help. The room: dirty/stained carpet, bugs (ants, cockroaches, and other), mildewy/wet spots on carpet. Loud people in the room next door. I definitely won't stay at this location again, and I'm reluctant to stay in any Sonesta again.
Stayed 4 nights in Mar 2024

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service, room comfort
Average at best
If you are like me and just need a bed and bathroom, this place is fine. If you're looking for high quality, I would not suggest it. The employees were all nice and the room ended up being good enough for my simple standards, but the biggest issues I encountered were as follows: 1) Outside door frame/lock had clearly been tampered with, as if someone had tried to break in at some point prior. This made the door hard to lock correctly unless I slammed the door really hard, which left me uneasy at night by myself. 2) When I first arrived, one of the main lights was blinking on and off and one was out completely. It was fixed immediately by maintenance, but neither being noticed before I got there seemed odd. 3) I needed to do work from the room, but there was really no good place to do it. The bar counter would have been fine, but there were no bar stools, only dining room height chairs, which meant only my head fit over the bar top, and I would've had to have my elbows up to my ears to use my laptop. I'm 5'3", so maybe someone well over 6 feet could work in this location, but I assume most would be very uncomfortable. A small desk area would've be preferred. 4) The kitchen area had the most hodge podge mix of kitchen utensils I have ever seen. Two plates, one glass, one fork, two regular spoons, one large serving spoon, and one butter knife. Everything was in the dishwasher, but didn't look fully clean, and there was no detergent or dishwashing soap in the room. :(
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

yun

Business traveller
Disliked: Staff & service
I went on the reservation date, but my reservation was canceled.
Stayed 1 night in Mar 2024

4/10 Poor

Dwight

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After paying almost a month in advance so when got the property we found out the room we booked and paid for was not available it got worked out but very unsatisfactory way of doing business I don't blame the girls at front desk it was not their fought they were quite nice to deal with I would not recommend this place to anyone
Stayed 4 nights in Feb 2024

2/10 Terrible

Erica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager tries to sleep with every female he sees. And if you choose not too he will find any reason to lie. And put you out!
Stayed 7 nights in Dec 2023