Hyatt Place Memphis/Germantown

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Memphis/Germantown

Down duvets, pillow-top beds, desk, blackout curtains
Down duvets, pillow-top beds, desk, blackout curtains
Seasonal outdoor pool
Down duvets, pillow-top beds, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
9161 Winchester Rd, Memphis, TN, 38138
  • Mike Rose Soccer Complex
    ‪3 min drive‬
  • TPC Southwind
    ‪4 min drive‬
  • Baptist Memorial Hospital-Collierville
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hyatt Place Memphis/Germantown

Memphis hotel in Southwind with free breakfast and area shuttle service
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite.
Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Memphis/Germantown gets good marks from our customers. During your stay, you'll be close to TPC Southwind. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the café
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Mike Rose Soccer Complex and a few minutes from Shoppes At Hacks Cross
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis/Germantown offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is served. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. The business-friendly Hyatt Place Memphis/Germantown also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star Memphis hotel is smoke free.

Guests are served free buffet breakfast.
Bakery Cafe - This café serves light fare only.
Guest Kitchen - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • Free buffet breakfast
  • 1 coffee shop/cafe

Restaurants on site

  • Bakery Cafe
  • Guest Kitchen

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Memphis/Germantown
Hyatt Place Memphis/Germantown
Hyatt Place Memphis/Germantown Hotel Germantown
Hyatt Place Memphis/Germantown Germantown
Hyatt MemphisGermantown Germa
Hyatt Place Memphis Germantown
Hyatt Place Memphis/Germantown Hotel
Hyatt Place Memphis/Germantown Memphis
Hyatt Place Memphis/Germantown Hotel Memphis

Hyatt Place Memphis/Germantown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1003 reviews" "
Rating 8 - Good. 188 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Yorkville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mohan

Good property
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access into and out of property.
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, friendly staff, great breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property good breakfast comfortable beds quiet hotel lots of things around hotel definitely will stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Floyd

Being on the first floor. Easy access to lobby
Stayed 2 nights in Oct 2024

10/10 Excellent

Shunika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful nice atmosphere
Stayed 1 night in Oct 2024

8/10 Good

Donna

Disliked: Cleanliness, amenities
The front desk staff were above excellent. Some of the issues I had were I was there for 6 days and not until the 5th day did they offer to clean room. I had to ask for toilet paper and towels as I ran out. They state they have a kitchenette but there is no microwave. Also at the breakfast they would not have items out and would have to ask for them. No silverware, no napkins, no syrup, no cups for juice. Appeared no one watching over to refill. This hotel is also a distance from being able to walk to any other places so must Uber or Taxi everywhere. No convenient.
Stayed 6 nights in Oct 2024

10/10 Excellent

Nancy J

Stayed 1 night in Sep 2024

8/10 Good

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Safe, and Friendly Staff
It was a pleasant stay with friendly staff. It's fairly clean and they put out a nice breakfast daily. My only real issue was the room type that I booked as it's false advertising. I booked the "High Floor" room, but this hotel only has four floors. Save your money and just request a third or fourth floor room when making your reservation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

8/10 Good

Lynn

Travelled with family
This is the second time we’ve stayed here. Facilities are nice, staff is friendly and free breakfast is good.
Stayed 3 nights in Oct 2024

6/10 Okay

April

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty sock in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to place to stay!
This is our go to place to stay when we come for the marketplace. Plenty of room for my pups and is in great proximity to many dining and shopping spaces.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great value!
Very nice property in great condition. We really enjoyed the size of the room with a sofa AND desk! Staff was very helpful and friendly. Would recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

Callie

Travelled with family
Liked: Amenities
Super friendly staff!! Nice and clean!! Wonderful breakfast buffet!!
Stayed 1 night in Oct 2024

6/10 Okay

Sunny

Travelled with family
Liked: Cleanliness, amenities
The property was clean and in a safe area, however, the downside was the pool was closed due to incoming storms and the front desk wasn't able to accommodate some of our needs for a double bed vs single bed & for being on the 1st floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Rooms are spacious with extra sleeper sofa and is very comfortable. Perhaps the hotel is able to offer rooms at a reasonable price because they change linens on a 3-day schedule instead of daily (extra clean towels available at front desk upon request.) A hot breakfast with eggs, pancakes and sausage is included. First time at this chain and would stay again. Need a car at the Memphis location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie, Sonora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a safe area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary M

Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024