Dann Carlton Medellin Hotel

4.5 star property

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Photo gallery for Dann Carlton Medellin Hotel

Outdoor pool, pool umbrellas, pool loungers
Front of property
Front of property
Presidential Suite
Standard Twin Room, 2 Double Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
  • Poblado Park
    ‪4 min walk‬
  • Lleras Park
    ‪8 min walk‬
  • Santafé Mall
    ‪15 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪34 min drive‬

Room options

Junior Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

Presidential Suite

  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Twin Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Dann Carlton Medellin Hotel

Luxury hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Dann Carlton Medellin Hotel offers 200 air-conditioned accommodations with minibars and safes. 66-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a steam room.
Dann Carlton Medellin Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
The free breakfast at Dann Carlton Medellin Hotel gets high marks from our customers. During your stay, you're just a quick walk from Poblado Park. You'll find features like free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at one of the 4 restaurants
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, facials, or manicures and pedicures at Dann Carlton Medellin Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Poblado Park and 8 minutes by foot from Lleras Park
  • Airport drop-off shuttle service available for a fee
Dann Carlton Medellin Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. Event space at this hotel measures 603 square feet (56 square meters) and includes a conference center. A hot tub, a steam room, and spa services are also featured at the luxury Dann Carlton Medellin Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Medellín hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
43 Street - This restaurant serves lunch and dinner. Open daily.
Tony Romas - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 43 Street
  • Spigas di Palermo
  • Tony Romas
  • Zaguan del Patio

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (603 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 155000 per vehicle (maximum occupancy 2)
  • Facilities fee: COP 9401 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dann Carlton Medellin Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel

Dann Carlton Medellin Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 833 out of 1307 reviews
Rating 8 - Good. 253 out of 1307 reviews
Rating 6 - Okay. 110 out of 1307 reviews
Rating 4 - Poor. 46 out of 1307 reviews
Rating 2 - Terrible. 65 out of 1307 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

CESAR A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Santiago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is as advertised. Strongly recommend hotel. Eliana - hotel supervisor was very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Luis

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Ayzaic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the premium hotels of Poblado very attentive staff in an area where restaurants and some shopping are very nearby. Area is generally safe I would recommend for Americans and anyone else. Tony Roma restaurant is impressive
Stayed 1 night in Jan 2025

10/10 Excellent

Honorio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities , sauna ,Gym and pool were great
Stayed 4 nights in Jan 2025

10/10 Excellent

Honorio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great costumer service
Stayed 5 nights in Jan 2025

10/10 Excellent

Alim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Dustin

Travelled with partner
Liked: Amenities, property conditions & facilities
Everything from the staff to the food...it was absolutely amazing!
Stayed 1 night in Jan 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexis

Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & Service.
Stayed 7 nights in Jan 2025

10/10 Excellent

JORGE L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing at everything!
Stayed 5 nights in Jan 2025

6/10 Okay

Patrick

Liked: Cleanliness
Disliked: Staff & service
Very poor service by the pool on Sunday over 1hour wait for a burger and beer!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay! Greg
Stayed 6 nights in Jan 2025

2/10 Terrible

IRINEU, PALM COAST

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in the 3 floor they put me there (Front desk) and I didn't know that 3 Floor is accessible to everyone because this floor have a spa and conference rooms. Very noise a 6 AM people talking very loud on conference rooms I dont k ow if was cleaning or getting ready to a conference didn't ask. Also the room this time as very dirty and I complain because was not fair to pay this price. I want to lie down and have a peaceful night in clean room, However, that was not the case . Went to the front desk to complai. And see what they will said regarding this issue. Front desk just state send to me the pictures of the blood stain in the door and the floor also the broke toilet and broke shower door. I was ok no words, that was the worse Hospitality customer service ever. I do stay there a lot and this time was unacceptable and unpleasant. Junior
Stayed 1 night in Dec 2024

10/10 Excellent

rogelio

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

JOHN

Stayed 8 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy staying at Dann Carlton Hotel Medellin. (Have stayed at this location several times). It is centrally located. Safe area, walkable to several locations (restaurants, shopping). Wonderful staff!
Stayed 2 nights in Jan 2025

6/10 Okay

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs some love

It looks like it was a great hotel that just got to old and is in need of a good renovation, for sure what is not worth it for the price with the condition. Service, staff and location is great.
Stayed 2 nights in Jan 2025

8/10 Good

Gloria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close to shopping, good restaurants, good room service
Stayed 8 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024