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4.0 out of 5

"Great views of the Old Port and well placed for bars and restaurants. Air conditioning in the room was ineffective. " More

By a verified traveller on Sun 11 Aug 2019

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Novotel Marseille Vieux Port. During your stay, you're just a quick walk from Fort Saint Nicholas. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy French cuisine and a poolside location while dining at Magâté
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Old Port of Marseille and 5 minutes from Velodrome Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Marseille Vieux Port ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Marseille Vieux Port

Everyone (3) Couples (2) Family (2) Friends (1)
5 out of 5

Posted by on 9 Aug 2021

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2 out of 5
Very expensive for what it is... property needs a good refurbishment when you walk in the corridor it looks old with damages a bit everywhere. Room looks really old and the bed is terrible and very noisy. This type of bedroom should have been 70£ max not 100£.

Posted by on 16 Mar 2020

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4 out of 5
Great views of the Old Port and well placed for bars and restaurants. Air conditioning in the room was ineffective.

Posted by on 11 Aug 2019

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4 out of 5
Close to beach and supermarket, but rooms were not as tidy or fancy.

Posted by on 5 Sep 2022

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5 out of 5
Magnifique hôtel pour un séjour très reposant nous recommandons

Posted by , from Claye Souilly on 24 Aug 2020

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5 out of 5

Bel Hôtel avec un super emplacement

Accueil très chaleureux et très satisfaisant. Personnel très réactif. Très bon emplacement : Près du Vieux Port en plein centre et à 5 minutes de la plage. Très accessible depuis les transports en commun. Très belle vue car l'hôtel surplombe le Vieux Port. Petit déjeuner copieux et excellent.

Posted by , from Casablanca on 22 Aug 2017

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3 out of 5

Rasn'

Nul sans plus ne pas aller là-bas trop chère jolie

Posted by , from noel on 5 Aug 2016

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4 out of 5

hôtel de qualité malgré le manque de personnel

Nous sommes dans un hôtel très bien situé au centre de Marseille, propre, calme, avec SPA de qualité et efficace. Les espaces sont neufs et modernes. Lors de mon séjour l'hôtel était plein et à mon check in , j'ai été pris en charge au bout de 25 minutes par la seule personne qui était à la réception. (Trop peu à mon gout lors de forte affluence). Le petit déjeuner était irréprochable, varié et la vue donnait sur le vieux port. (Très agréable lorsqu'on se réveille). Le service au bar était irréprochable et les choix variés. Le check out tardif n'était pas possible car l'hôtel était également complet le jour suivant (Pourtant j'étais porteur de la carte silver). Le site de réservation par internet mentionnait le petit déjeuner inclus dans ma réservation. Lors de mon départ, les petits déjeuner n'étaient pas inclus, prix de 34€ à payer en sus. (Réclamation en cours auprès du site).

Posted by on 26 Oct 2014

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Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 15 April:

  • Swimming pool

Property Features

Novotel Marseille Vieux Port offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1184 square feet (110 square metres) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Novotel Marseille Vieux Port. For a fee, parking is available. This 4-star Marseille hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Conference rooms
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Marseille Saint Charles Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Marseille Vieux Port offers 110 accommodations with a safe and complimentary bottles of water. 94-cm LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Fridge available
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Magâté – This poolside restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Magâté – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marseille Vieux Port Novotel
  • Novotel Hotel Marseille Vieux Port
  • Novotel Marseille Vieux Port
  • Accor Marseille Vieux Port
  • Marseille Novotel
  • Novotel Marseille Vieux Port Hotel Marseille
  • Novotel Marseille Vieux Port Hotel
  • Novotel Marseille Vieux Port Hotel
  • Novotel Marseille Vieux Port Marseille
  • Novotel Marseille Vieux Port Hotel Marseille

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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