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I’M Hotel

5.0 star property

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Photo gallery for I’M Hotel

Outdoor pool, pool loungers
Prestige
Outdoor pool, pool loungers
Lobby
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
  • Century City
    ‪2 min walk‬
  • Power Plant Mall
    ‪14 min walk‬
  • Ayala Center
    ‪16 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪32 min drive‬

Room options

View all photos for Prestige

Prestige

Prestige

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Indulgence Room

Minibar, in-room safe, desk, blackout curtains

Indulgence Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms

  • 70 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - Twin

Executive Prestige - Twin

Executive Prestige - Twin

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Prestige - King

Executive Prestige - King

Executive Prestige - King

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

City Garden GRAND Hotel

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.6 out of 5, Wonderful, (1277)
The price is €105
for 1 room
includes taxes & fees
18 Mar - 19 Mar
City Garden GRAND Hotel

About this property

I’M Hotel

Luxury hotel with 4 restaurants and a full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
I’M Hotel offers 434 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at I’M Hotel. During your stay, you'll be within walking distance of Greenbelt Shopping Mall. You'll find features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 4 restaurants, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures, or facials at Onsen Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Greenbelt Shopping Mall and 9 minutes from SM Mall of Asia
  • Airport shuttle service available for a fee
I’M Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 1830 square feet (170 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury I’M Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Makati hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
I’M Hotel has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: PHP 700 for adults and PHP 700 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 50 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 2000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
I’M Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

I’M Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 1005 reviews
Rating 8 - Good. 259 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 58 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 3 nights in Nov 2024

8/10 Good

Boram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was great to stay in this hotel. I stayed for 3 days, the first day, the room was not made so i needed to ask the front desk for a new towel and shampoo refilling, and another thing is the wifi kept being disconnected and I had to log in the wifi whenever I am out from the room even in the hotel building. The staff was really kind and nice. I'd like to visit again if those points get better.
Stayed 1 night in Nov 2024

6/10 Okay

Stuart

Business traveller
Liked: Amenities, property conditions & facilities
The Front Office Manager Juan Salazar sorted out an issue perfectly, he is a credit to your management team.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a very nice one and that staff are top-notch. However, I must stress on the fact that they need to work to improve the check-in experience as it was not seamless. Granted it was made more complicated by one guest who was checking out and who was being very loud and shouting at the receptionists. As a result they were taken up with this guest and I along with another person waited for what seemed like an hour. When that guest finally left, the staff expedited my check-in. The facilities and amenities cannot be faulted. The spa as well lived up to the hype and was well worth the relaxing experience. Would highly recommend it, although I am told by locals that you pay a premium for it compared to other places around. Would not think twice still because you the reader know you’re worth it. Staff at the restaurant were a bit aloof the one time I went there. They sat me down with the menu and then went away and did not come back. So after what seemed like 15mins, I just left. That was despite the restaurant being deserted with only one other family. To be blatantly honest as well, the 5 star rating may not quite be accurate but that would not prevent me from staying there again. Please just improve the check-in process and the guest experience.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Makati
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I’m hotel is always nice to stay at. Very safe and clean. Also, I didn’t catch her name, but one of the girls at the front desk seemed miserable. I couldn’t get her to smile. If looks could kill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to extend our trip twice and the staff at I'm hotel were very helpful in getting us the best rate for our extended stays. We will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Donald, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great staying at I'm Hotel! Right in the heart of Makati!! Lots to do and see!
Stayed 6 nights in Oct 2024

10/10 Excellent

Skye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jason A.

Liked: Cleanliness, amenities, property conditions & facilities
Great Spa and proximity to restaurants and malls
Stayed 1 night in Nov 2024

2/10 Terrible

Keltie, Calgary

Excessive
Stayed 2 nights in Oct 2024

2/10 Terrible

Keltie J, Calgary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They take an excessive damage deposit. I will not stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I have stayed at during my trip.
Stayed 1 night in Nov 2024

6/10 Okay

Parth, Sarasota

A bit overpriced for what it is.
Stayed 2 nights in Nov 2024

6/10 Okay

Parth, Sarasota

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
A bit overpriced for what it is.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

braden

Stayed 2 nights in Oct 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be returning to I’M hotel. It’s very grand and lovely. I love the pool area the most.
Stayed 1 night in Oct 2024

10/10 Excellent

Suresh, Grapevine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel , staffs and its amenities: all good . Surrounding areas not so good . I walked near by areas and needed to be carful .
Stayed 3 nights in Oct 2024

10/10 Excellent

kira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Stayed 1 night in Sep 2024

8/10 Good

Noam

Stayed 1 night in Oct 2024

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sound proofing …
The sound proofing is so bad, I can literally listen to my neighbours. A kind of free entertainment but I am sure you don’t want to listen to the sound of toilet flushing from your neighbours. The staffs are not very professional, lack of clear communication overall as I went their restaurants and the rooftop bar.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ryan

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience overall
Did not have my reservation when i arrived and not given anything in return for the hotels error... staff unwelcoming... "free massage" with reservation is only 10 minutes, laughable... staff woke me up an hour before checkout to tell me to leave ontime or i would be charged... my king bed was two single beds at different heights poorly matched...needs new management and modernization
Stayed 1 night in Sep 2024