Civitel Creta Beach

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VIP Access

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Dates

December 2024

January 2025

Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All-inclusive

Bar

24/7 front desk

Spa

Breakfast included

Pool

Explore the area

74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414

Ammoudara Beach
4 min walk
Pankritio Stadium
3 min drive
General University Hospital of Heraklion
9 min drive
Heraklion (HER-Nikos Kazantzakis)
16 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Bungalow, Garden View

26 sq m
Sleeps 4
3 Twin Beds and 1 Twin Sofa Bed

Room (WaterFront View)

20 sq m
Water view
Sleeps 2
2 Twin Beds

Comfort Bungalow, Garden View

35 sq m
Sleeps 4
1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

Premium Bungalow, Beach View

25 sq m
Beach view
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Premium Bungalow, Garden View

25 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Room, Garden View

16 sq m
Sleeps 2
2 Twin Beds

Bungalow, Garden View

18 sq m
Sleeps 3
1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Premium Suite, Beach View

35 sq m
Beach view
Sleeps 4
1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

Family Room

31 sq m
Sleeps 4
4 Twin Beds

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Beachfront hotel with calming spa services

At Civitel Creta Beach, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy volleyball.

Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature premium bedding. Digital television is provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Our customers tell us they can't get enough of the helpful staff at Civitel Creta Beach. During your stay, you're just a quick walk from Ammoudara Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free local cuisine breakfast served daily
Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy local and international cuisine at Main Restaurant, a buffet restaurant with a beachfront location
Take a swim in the seasonal outdoor pool
Treat yourself to Swedish massages, body treatments, or facials at the spa
Services include babysitting, free supervised childcare, and dry cleaning/laundry
Onsite recreation includes an outdoor tennis court, a golf driving range, and mini golf
Just a 3-minute drive from Pankritio Stadium and a few minutes from Venetian Walls
Shopping center, theme park, and local-area shuttle service available for a fee

Some rates at Civitel Creta Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach like a seasonal outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malevizi hotel.

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Main Restaurant - This beachfront buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

A la Carte Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Thematic Restaurant - This theme restaurant serves dinner only. Reservations are required. Open daily.

Main Bar - This bar overlooks the ocean. Open daily.

Pool Snack Bar - This bar is located by the pool. Open daily.

All-inclusive details

All-inclusive room rates at Civitel Creta Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Miniature golf

Tennis

Volleyball

Entertainment

Onsite entertainment and activities

Onsite live performances

Theme parties

Languages

English, French, German, Greek

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Local area shuttle (surcharge) up to 250 metres
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)

Food and drink

Free local cuisine breakfast available daily 7:00 AM–10:00 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Coffee/tea in a common area

Restaurants on site

Main Restaurant
A la Carte Restaurant
Thematic Restaurant
Main Bar
Pool Snack Bar

Things to do

Access to nearby health club
Archery
Beach volleyball
Billiards/pool table
Children's pool
Full-service spa
Golf driving range
Mini golf
Outdoor tennis court
Playground
Seasonal outdoor pool
Tennis

Family friendly

Babysitting (surcharge)
Children's games
Children's pool
Free supervised childcare
In-room childcare (surcharge)
Laundry facilities
Mini golf
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance

Business services

Business centre
Computer station

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - sports
Massage - Swedish

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Beach towels
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
Reusable tableware only
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

Digital channels
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free minibar (some items)

Desk
Eco-friendly cleaning products used
Energy-saving switches
Laptop-friendly workspace
LED light bulbs
Phone
Safe (surcharge)
Slippers
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
Towels fee: EUR 0 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - EL097940066

This property accepts credit cards, debit cards, and cash

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
The seasonal pool will open in March and close in November.
Pool access available from 7:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Creta Beach Bungalows

Creta Beach Bungalows Malevizi

Creta Beach Hotel

Creta Beach Hotel & Bungalows

Creta Beach Hotel & Bungalows Malevizi

Civitel Creta Beach Hotel

Civitel Creta Beach Malevizi

Civitel Creta Beach Hotel Malevizi

Civitel Creta Beach Reviews

8.6

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Sogol

6 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Travelled with partner

25 Jul 2024

Liked: Cleanliness, staff & service, amenities

The people were very friendly. I would recommend to anyone

Stayed 13 nights in Jun 2024

6/10 Okay

DANIELLE

Travelled with partner

16 Jul 2024

Liked: Staff & service

Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .

Stayed 1 night in Jul 2024

2/10 Terrible

Petros

Travelled with family

14 Jul 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.

Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

John, indian Mound

Travelled with partner

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!

Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Travelled with partner

26 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!

Stayed 4 nights in May 2024

10/10 Excellent

Meg

Travelled with partner

17 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!

Stayed 6 nights in Apr 2024

4/10 Poor

Irene

Travelled with family

16 Apr 2024

Liked: Cleanliness

Disliked: Staff & service

The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew James

15 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!

Stayed 7 nights in Jul 2023

10/10 Excellent

Zorica

10 Jul 2023

Stayed 4 nights in Jul 2023

10/10 Excellent

John

Travelled with partner

25 Jun 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.

Stayed 6 nights in Jun 2023

10/10 Excellent

Edith

Travelled with family

23 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.

Stayed 7 nights in Apr 2023

10/10 Excellent

Leanne

Travelled with family, Travelled with group

3 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.

Stayed 7 nights in Mar 2023

10/10 Excellent

Boris

Travelled with family

25 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 10 nights in Jul 2022

8/10 Good

Yvette

Travelled with partner

5 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.

Stayed 7 nights in Mar 2022

8/10 Good

Joan

Travelled with group

11 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes. It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.

Stayed 3 nights in Sep 2021