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The Pines Melaka

4.0 star property

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Photo gallery for The Pines Melaka

Outdoor pool, pool loungers
View from property
Restaurant
Executive Suite, 2 Bedrooms, City View
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
33, Jalan Tun Sri Lanang, Malacca City, 75100
  • Jonker Street Night Market
    ‪19 min walk‬
  • Mahkota Parade Shopping Mall
    ‪4 min drive‬
  • Dataran Pahlawan Melaka Megamall
    ‪4 min drive‬
  • Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

Junior Suite Family Room – City View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite Family Room - Heritage View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Poolside Suite King City View

Poolside Suite King City View

Poolside Suite King City View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Double King - City View

  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Junior Suite Twin City View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin City View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite King City View

Minibar, in-room safe, desk, blackout curtains

Junior Suite King City View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Balcony Heritage View

  • Sleeps 2
  • 1 King Bed

Junior Suite Double King - Heritage View

  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Executive Suite, 2 Bedrooms, City View

Executive Suite, 2 Bedrooms, City View

Executive Suite, 2 Bedrooms, City View

  • 91 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Poolside Suite Twin City View

Poolside Suite Twin City View

Poolside Suite Twin City View

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

Street view

Premier Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Twin City View Room Only

Junior Suite Twin City View Room Only

Junior Suite Twin City View Room Only

  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite King City View Room Only

Minibar, in-room safe, desk, blackout curtains

Junior Suite King City View Room Only

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Single Beds

Premier Twin Room, 2 Single Beds

Premier Twin Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Balcony City View

Executive Room, 1 King Bed, Balcony City View

Executive Room, 1 King Bed, Balcony City View

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Balcony City View

Executive Twin Room, Balcony City View

Executive Twin Room, Balcony City View

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Pines Melaka

Family-friendly hotel with a 24-hour front desk and a coffee shop
Along with an outdoor pool, this hotel has a coffee shop/cafe and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Pines Melaka offers 387 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Pines Melaka. During your stay, you're just a quick walk from Bukit China. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground and bike rentals
  • Just a 3-minute drive from Jonker Street Night Market and a few minutes from Mahkota Parade Shopping Mall
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. The Pines Melaka offers its guests an outdoor pool and a children's pool. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly The Pines Melaka. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Malacca City hotel.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Pines Melaka

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pines Melaka Hotel Malacca
Pines Melaka Hotel
Pines Melaka Malacca
Pines Melaka
The Pines Melaka Hotel
The Pines Melaka Malacca City
The Pines Melaka Hotel Malacca City

The Pines Melaka Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 962 reviews
Rating 8 - Good. 396 out of 962 reviews
Rating 6 - Okay. 117 out of 962 reviews
Rating 4 - Poor. 32 out of 962 reviews
Rating 2 - Terrible. 20 out of 962 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

NICK

Stayed 1 night in Aug 2024

2/10 Terrible

Cindy

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Enqi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Pines Melaka for 4 days and 3 nights. The hotel is conveniently located just a short drive to and from Jonker Street, making it easy to explore the area. We stayed on the 27th floor, and our room offered a beautiful view. However, we were woken up at 5/6 am each morning by the loud chanting from the nearby mosque, which was quite disruptive. The bathroom in our room was very spacious and included a bathtub, which was a nice touch. Although the room was decent, it wasn't the cleanest for a 4-star hotel. Nevertheless, all the basic necessities were provided and free parking available.
Stayed 1 night in Jul 2024

8/10 Good

SHAHIDAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

anbha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great stay
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Ms Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Holiday to Malacca
I always stay in The Pines wherever I visit Malacca. I like the quiet location and also walking distance to nearby attractions. Reception is friendly. Clean room and ample parking space.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peng Eng Peter

Stayed 1 night in Mar 2024

10/10 Excellent

Saffronz

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Mar 2024

6/10 Okay

Nilmini Manori

Travelled with family and small children
Liked: Cleanliness, staff & service
The 2 bedroom unit was nice but as soon as we entered the room there was an issue with one of the toilets. We called maintenance and even though they came to look at the problem they never resolved it. After returning from being out all day we had to call maintenance again to fix the issue once and for all. The biggest issue was that the air con stopped working during the night which made it unbearable to have a good night sleep. The entire apartment was warm until around 6:30am. We attempted to rectify this but the panels were not working. The breakfast was of poor quality. More suited to a 2 star hotel. The ladies at reception were nice and offered good service and as mentioned before the apartment was very nice.
Stayed 1 night in Mar 2024

8/10 Good

SAY KEE

Travelled with family
Liked: Cleanliness, property conditions & facilities
The safe had no battery in 1 of our rooms. After informing front desk, it was still not repaired. Another room, the hot water was not working but after repair, the technician left the toilet all wet instead of cleaning it up
Stayed 3 nights in Mar 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and services are excellent. Would come Back again
Stayed 4 nights in Mar 2024

10/10 Excellent

Haridas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Ruwaidah

Stayed 1 night in Feb 2024

10/10 Excellent

Nor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, room comfort
Can you sort out the breakfast food temperature.
Good. The front desk would benefit from some extra training. Overall it was reasonable. There was a funny smell in the gym. The breakfast hot plates only had one burner under two trays so naturally my breakfast was like warm at best 3 days on the run. I even told them in day two so they had the opportunity to rectify this and chose not too. Instead I had to get the chef to warm my food in the microwave.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sankaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shopping and food very convenient
Stayed 1 night in Dec 2023

8/10 Good

Oscar

Stayed 1 night in Dec 2023

8/10 Good

SAY KEE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, adequate parking. However, wifi is slow
Stayed 3 nights in Dec 2023

8/10 Good

Kumaran

Liked: Cleanliness
Decent hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Yew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel view of the Malacca River both during the day and night. We definitely enjoyed our one night at the hotel. Wish could extend longer ♥️
Stayed 1 night in Dec 2023

8/10 Good

SAY KEE

Travelled with family
Liked: Cleanliness, staff & service
One of our rooms had chewing gum on the wall of the washroom. The other room, housekeeping did not replenish the body soup
Stayed 1 night in Dec 2023

10/10 Excellent

Hui Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Chong

Stayed 2 nights in Dec 2023

8/10 Good

Sohaib, SINGAPORE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023