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Hatten Hotel Melaka

5.0 star property

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, pool loungers
Exterior
Minibar, in-room safe, desk, iron/ironing board
Couples treatment room(s), body treatments, aromatherapy, body scrubs
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Hatten Square
    ‪1 min walk‬
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Doubletree by Hilton Melaka

  • Pool
  • Kids pool
  • Parking included
  • Restaurant
4.4 out of 5, Excellent, (845)
The price is €98
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Doubletree by Hilton Melaka

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hatten Hotel Melaka offers 704 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hatten Hotel Melaka's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Dataran Pahlawan Melaka Megamall. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages, or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hatten Square and Dataran Pahlawan Melaka Megamall
Hatten Hotel Melaka offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 15371 square feet (1428 square meters) and includes conference space. A children's pool, a fitness center, and multilingual staff are also featured at the luxury Hatten Hotel Melaka. Parking is available for a fee.

This 5-star Malacca City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Chatterz - This café serves lunch and dinner. Open 24 hours.
Alto Sky Lounge - This rooftop bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hatten Hotel Melaka

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Hatten Hotel Melaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1005 reviews
Rating 8 - Good. 350 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2024

8/10 Good

Poh Cheong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

Jun Jie James

Stayed 1 night in Dec 2024

8/10 Good

Fenn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hwee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.
Stayed 1 night in Dec 2024

8/10 Good

dongbiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Haron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. The only hotel I would go to whenever I'm at melaka
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the old part of the city. Hotel convenient. Rooms good Prices reasonable.
Stayed 1 night in Nov 2024

10/10 Excellent

Poh Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Worth to stay.. but the commercial area are not well maintained and nothing to shop..
Stayed 1 night in Nov 2024

6/10 Okay

Karen Tan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

shoban

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Aug 2024

8/10 Good

Wei Leong

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel lacked room amenities like a variety of beverages. For example there were only 2 packets of coffee and tea bags provided. Bottled water in the room appears to be old with condensation inside the bottle. Toilet paper holder was wobbly. The wood and paint at the toilet door jam was peeling. However, room was clean and staff were very friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stay was okay.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Generally a nice hotel, Natasja was very polite, informative at reception. We had a deluxe suite, which was not much bigger than a standard room. We had a sea view on the 19th floor, but the sea was quite a distance away and the view was an abandoned building beyond the hospital. In the room it was clean, complimentary drinks in the mini fridge, good powerful shower, toiletries, air con was average, we stayed 48’hours and could not get the temperature below 24. Bed was very comfortable. Outside the room, plenty of lofts, dining was a slight variation each day, typical hotel buffet food. There were a few small eateries on the ground floor and a 7/11. A little further is a deserted shopping mall, with few shops, but you can walk to Jonker Street in 10 minutes. Car parking was advertised as free but was actually 5 ringgit per 24 hours, but secure. Overall good for the price, I can’t say there seemed ti be anything substantially better around.
Stayed 2 nights in Nov 2024

8/10 Good

Mohd Tahir B Tubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room nearby with shopping mall & food court, awesome
Stayed 1 night in Nov 2024

8/10 Good

Cristina

Good location, large pool, nice bar and restaurant upstairs. Can be a little noisy on weekend nights.
Stayed 2 nights in Nov 2024

6/10 Okay

PUNNOOSE

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Good location near to shopping mall and restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Bee Bee

Travelled with partner
Liked: Staff & service, property conditions & facilities
Modern hotel close to all amenities
Stayed 1 night in Nov 2024

8/10 Good

Marinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nearby shopping malls within 10mins walk.
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Huang

Disliked: Property conditions & facilities
Very convenient location. Next to two malls. Staff was polite. Cons: 1. Check-in experience was terrible. No express queue, for those who checked in before 3pm, to collect their keys after 3pm. Had to queue and wait with the crowd. Either the earlier staff did not key in the system, or the staff did not read, had to repeat my room request. 2. Assigned room had a pungent urine smell, thus called to request to change room. Waited for 30min and no one called back. Luggage was not delivered in this 30min window too. Had to go back down to front desk and asked for room change. 3. Housekeeping forgot to replace the towels. Called to request, along with ice for drinks. Waited 45min for the towels to arrive, which probably would have been longer had I not intercept the staff who happened to deliver to next room. Waited another 15min for the ice. Total waiting time of 1 hour to fulfil request. 4. Soundproofing is bad. Add in occupants who were shouting in the corridor and spamming room bells. On the bright side, it aided my interception of staff (see #3), even though I was way inside the room watching tv. 5. No light indicator of lift arrival. One must simply monitor 8 lift panels and hopefully you capture the sound.
Stayed 3 nights in Oct 2024

6/10 Okay

latiffa aini

Liked: Cleanliness
-
Stayed 2 nights in Oct 2024

8/10 Good

ONG

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024