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Hunter Gateway Motel

3.5 star property

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Photo gallery for Hunter Gateway Motel

Family Room | Terrace/patio
Outdoor pool
Aerial view
Family Room
Basic Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
11 Denton Park Drive, Rutherford, NSW, 2320
  • Maitland Showground
    ‪7 min drive‬
  • Maitland Regional Art Gallery
    ‪7 min drive‬
  • Hunter Valley Gardens
    ‪24 min drive‬
  • Maitland, NSW (MTL)
    ‪3 min drive‬

Room options

View all photos for Basic Apartment

Basic Apartment | Living area

Basic Apartment

  • Sleeps 6
  • 2 Queen Beds, 2 Queen Sofa Beds and 2 Double Sofa Beds

View all photos for Premium King Spa Suite

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium King Spa Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Deluxe Queen Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hunter Gateway Motel

Motel with free parking, in the vicinity of Hunter Valley Wildlife Park
Along with an outdoor pool, this smoke-free motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and a front-desk safe are onsite. Limited housekeeping is available.
Hunter Gateway Motel offers 63 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Maitland motel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hunter Gateway Motel. During your stay, you'll be within walking distance of Winter Art Bazaar. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • 15.2 mi (24.4 km) from Hunter Valley Wildlife Park and 17 mi (27.3 km) from Hunter Valley Gardens
As a guest of Hunter Gateway Motel, you'll find an outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi and wired Internet. Hunter Gateway Motel also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3.5-star Maitland motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in before 2 PM and after 10 PM can be arranged on request at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from August 21 2020 to February 9 2025 (dates subject to change):
  • Breakfast

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maitland Mercure
Mercure Hotel Maitland
Hunter Gateway Motel Rutherford
Bradford Hotel Maitland
Hunter Gateway Rutherford
Mercure Maitland Rutherford
Hunter Gateway
Best Western Plus Hunter Gateway
Best Western Hunter Gateway
Hunter Gateway Motel Motel
Hunter Gateway Motel Rutherford
Hunter Gateway Motel Motel Rutherford

Hunter Gateway Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 988 reviews
Rating 8 - Good. 356 out of 988 reviews
Rating 6 - Okay. 103 out of 988 reviews
Rating 4 - Poor. 27 out of 988 reviews
Rating 2 - Terrible. 16 out of 988 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness
Pros - location and restaurants close to the Motel Cons - cleanliness and outdated furniture
Stayed 2 nights in Nov 2024

8/10 Good

Dennismc

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Service seemed a little impersonal. The property was well presented and equipped.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good service
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gurpreet

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Stayed 5 nights in Oct 2024

8/10 Good

Alastair

Liked: Cleanliness, property conditions & facilities
Clean property, pub next door for food. Property not manned after early evening so if you get locked out there's a call out fee, not that we had to use it. Found it surprising no one on reception early evening as it's a large operation.
Stayed 1 night in Nov 2024

8/10 Good

KATE

Travelled with partner
Room was good & great bed! Cleanliness could be improved a little ( bathroom tiles/grouting need a scrub & carpet & armchair could do with a shampoo & freshen up). Overall though, pretty good.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet where my bf room was the only thing was the door didn’t shut unless I pushed it
Stayed 1 night in Nov 2024

8/10 Good

Fatima

Travelled with group
The check in was easy, the staff were nice. The location wasn’t what i expected.
Stayed 1 night in Nov 2024

4/10 Poor

Melvyn

Stayed 1 night in Oct 2024

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a great size for a family. Clean and tidy. The staff were very helpful and friendly. Our children loved the pool Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly lady at the desk. Room was clean with all necessary amenities. Best block out curtains ever - actually worked and allowed my children to sleep in. Awesome size tv too - great for a short term stay with my family.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely do not recommend this place—save your money! For what you pay, you can find somewhere much better. It's vastly overpriced for what it offers. The kitchen had cockroaches, the bedsheets were stained, and there was rubbish left on the bedside table. I really wish I had read the reviews before booking. People were smoking in the pool area, and the entire courtyard smelled of cigarette smoke (and I’m a smoker, so that’s saying something). To top it off, a man was passed out by the pool with an ironing board next to him, using it as a table for snacks—he seemed like he might have been homeless. I’m beyond disappointed and will never stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well kept room with a comfortable bed
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Travelled with family
Liked: Cleanliness, staff & service
Decent 3-4 star establishment. Great customer service. Could benefit by installing EV charging facilities.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking tight next door to a pub with good meal options
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, excellent staff great price and convenient
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not overly clean, dirt and dust present on all surfaces, mould in grout in showers, the bed seems like it is on some strange angle and that it is quite old with no support left in it. The outdoor area was very dirty and full of cob webs, checking the outdoor chairs we removed multiple red back spider nests. Staff were very lovely, made our check in that occurred late easy without complication and stress, so a huge thank you for that. The establishment has the potential to be a lovely motel with some further attention to detail in cleaning and updating of beds would be a high recommendation. Again, thank you to the staff for helping me arrange our late check in with ease. Lauren & Brendan
Stayed 1 night in Oct 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy check in. Rooms were clean & comfortable. I would absolutely stay here again if I was in the area.

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation nearby dinner at Bradford Hotel was convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hanan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and suitable for a couple, the staff were amazing they were respectful and kindness. but only one small thing we were not happy about it the aircon was little bit noisy so we turn it off during the night.
Stayed 2 nights in Oct 2024