Sonder Santa Ana

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder Santa Ana

Loft, 1 Bedroom, Terrace | Terrace/patio
Studio, 1 Queen Bed
Studio, 1 Queen Bed | Private kitchen
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle del Principe 11, Madrid, 28012
  • Plaza de Santa Ana
    1 min walk
  • Puerta del Sol
    2 min walk
  • Gran Via
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Room options

Apartment, 3 Bedrooms

  • 96 sq m
  • 3 bedrooms
  • 1.5 bathrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Bed and 1 Twin Sofa Bed

Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Courtyard View

  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Loft, 1 Bedroom, Terrace

  • 27 sq m
  • 1 bedroom
  • 1.5 bathrooms
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms, Patio

  • 61 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

About this property

Sonder Santa Ana

Apartment with kitchen, steps from Plaza de Santa Ana
This smoke-free aparthotel features concierge services, free WiFi in public areas, and multilingual staff. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV. Housekeeping is available on request.
Sonder Santa Ana offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of Sonder Santa Ana's great location. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas and concierge services. This comfortable aparthotel has 35 apartments on 6 floors. A kitchen and a pillowtop mattress are available in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a pillowtop bed
  • Free WiFi in some public areas
  • Services include a concierge, luggage storage, and a virtual front desk
  • Guests have great things to say about the helpful staff and the location
  • Steps from Plaza de Santa Ana and 2 minutes by foot from Puerta del Sol
As a guest of Sonder Santa Ana, you'll find multilingual staff, concierge services, and an elevator. WiFi is free in public spaces.

This 3.5-star Madrid aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Off-site parking within 1312 ft (EUR 37.45 per day); discounts available

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow-top mattress

Bathrooms

  • Shower
  • Towels provided
  • Toilet paper
  • Hairdryer
  • Soap
  • Shampoo
  • Free toiletries

Entertainment

  • 42-inch smart TV with digital service

Laundry

  • Washing machine
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 69
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 35 rooms
  • 6 floors
  • 1 building

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
Sonder Santa Ana Madrid
Sonder Santa Ana Aparthotel
11Th Principe by Splendom Suites
Sonder Santa Ana Aparthotel Madrid

Sonder Santa Ana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 337 out of 537 reviews" "
Rating 8 - Good. 144 out of 537 reviews" "
Rating 6 - Okay. 36 out of 537 reviews" "
Rating 4 - Poor. 8 out of 537 reviews" "
Rating 2 - Terrible. 12 out of 537 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Joao paulo

Business traveller, Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Karim

Liked: Cleanliness, room comfort
Clean, convenient and great value for money
For the price what we received was absolutely perfect. The location is amazing with the property directly in the centre of Madrid, and under 15 minutes away from the central station, the room was immaculate and came packed full of amenities such as a kitchen and even a washing machine, and of course air conditioning. The bathroom felt very modern and the room was perfect for 2 people. This property came with the freedom of an apartment and with all the hospitality and amenities of a premium hotel. Would absolutely recommend to anyone looking to stay in Madrid.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, room comfort
Wonderful hotel for our stay in Madrid.
We loved this hotel. The room is HUGE that accommodates my family well. It has spacious walkway to the room, the living room, the kitchen, the bathroom, and the bedroom are all decent. This place also has laundry machine in the room, which is super nice. The location is very close to the central, with restaurants, grocery stores just downstairs.
Stayed 2 nights in Aug 2024

4/10 Poor

yoandy

Travelled with family and small children
Liked: Cleanliness, amenities
The location was great! The apartment in the other hand was lacking air conditioning! It was very very hot.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 6 nights in Jul 2024

10/10 Excellent

Raj

Stayed 4 nights in Jul 2024

10/10 Excellent

christina

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Troels Degn

Stayed 3 nights in Jul 2024

10/10 Excellent

washington

Travelled with family
Liked: Cleanliness, room comfort
Great locations. Instructions were very easy to follow
Stayed 4 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Amenities
Unique is the location. Excellent comunication, the area is great, a bit noisy, but I was looking for that!
Stayed 3 nights in Jul 2024

10/10 Excellent

FABRIZIO

Travelled with family
Liked: Cleanliness, room comfort
Splendid
Spendid localization !!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location within walking distance to everything. Communication with staff amazing. Will definitely stay here again
Stayed 7 nights in Jul 2024

8/10 Good

Joel

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a first for us with a European flare. Less storage than we were used too and the bars below were active until 3 or 4 am. With all that being said the staff was very responsive and I felt very secure and had everything I needed. I would select this option again
Stayed 14 nights in Jun 2024

10/10 Excellent

Jose

Stayed 4 nights in Jun 2024

10/10 Excellent

Tabea

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

carryl

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gema, Orlando

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great stay for my family of 4. Everything close by and the hotel staff was excellent!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Stayed 2 nights in Jun 2024

10/10 Excellent

Rosa

Liked: Cleanliness, property conditions & facilities
Everything was nice ,except the noise at night time because of the night club next door .
Stayed 3 nights in Jun 2024

8/10 Good

Carina

Liked: Room comfort
Bra läge, fräsch men lyhört.
Bra läge, fräsch och ren studio. Men mörk och med ocharmig uteplats. Extremt lyhört. För dyrt med tanke på vad man fick.
Stayed 4 nights in May 2024

10/10 Excellent

Benito

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in, everything we need was there.
Stayed 3 nights in May 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024