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Room Mate Macarena - Gran Vía

3.0 star property

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Photo gallery for Room Mate Macarena - Gran Vía

Rooftop terrace
Standard Room (Exterior)
Rooftop terrace
Rooftop terrace
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Vía 43, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪7 min walk‬
  • Plaza Mayor
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, desk, laptop workspace

Basic Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room (Exterior)

Standard Room (Exterior)

Standard Room (Exterior)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (View)

Standard Room (View)

Standard Room (View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Room Mate Macarena - Gran Vía

Central hotel with a seasonal outdoor pool connected to a shopping center in Madrid
Along with a poolside bar, this smoke-free hotel has a seasonal outdoor pool and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Room Mate Macarena - Gran Vía offers 130 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool.

Our customers tell us they can't get enough of the helpful staff at Room Mate Macarena - Gran Vía. During your stay, you'll be connected to a shopping center, and just a quick walk from Gran Via. Features include free WiFi in public areas, plus a poolside bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a lifeguard on site, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Gran Via and 7 minutes by foot from Puerta del Sol
As a guest of Room Mate Macarena - Gran Vía, you'll find a seasonal outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the pool bar. Room Mate Macarena - Gran Vía also features concierge services, a front-desk safe, and pool umbrellas. A complete renovation of Room Mate Macarena - Gran Vía was completed in December 2019.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 19.95 for adults and EUR 19.95 for children
  • A poolside bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.95 for adults and EUR 19.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open May 10 and close September 30.
  • Pool access available from 10:30 AM to 6:30 PM.

Property is also known as

Room Mate Rex
Room Mate Rex Gran Vía
Room Mate Macarena Gran Via
Room Mate Macarena - Gran Vía Hotel
Room Mate Macarena - Gran Vía Madrid
Room Mate Macarena - Gran Vía Hotel Madrid

Room Mate Macarena - Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1056 reviews
Rating 8 - Good. 205 out of 1056 reviews
Rating 6 - Okay. 46 out of 1056 reviews
Rating 4 - Poor. 5 out of 1056 reviews
Rating 2 - Terrible. 10 out of 1056 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place 👍
Stayed 1 night in Dec 2024

10/10 Excellent

ANA DELIA

Stayed 7 nights in Nov 2024

10/10 Excellent

Rosemil Sofia

Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Great location, cooperative staff, amazing breakfast!! Highly recommended. The only flaw is that it would be more honest and transparent to write the prices of the snacks in the mini bar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Handher, Tamarac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Zuleyma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse, centrico, accesible, la atención es inmejorable, a mis amigos del hotel estoy muy agradecida por su hospitalidad es la tercera vez que me quedo y el trato es insuperable. Nos veremos pronto, Zuleyma desde Puerto Rico
Stayed 2 nights in Dec 2024

10/10 Excellent

Yadira, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2024

8/10 Good

KERVYN

Liked: Staff & service, property conditions & facilities
Its a good place
Stayed 8 nights in Dec 2024

6/10 Okay

Martin

Travelled with partner
Hotel is nice, clean and very well located. Rooms are smaller than average hotel rooms, which make it very inconvenient for people with family or large luggage.
Stayed 6 nights in Dec 2024

10/10 Excellent

Lizmaira

Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid stroll
Located at Gran Via closed to everything a tourist wishes to see with multiple transportation venues (metro, bus, etc). Breakfast was ok for a couple of days, one gets tired afterwards as it’s the same every day. Room was clean and very nice decorated, bed was way too firm for our taste. The rooftop was nice but too cold to enjoy it (November). The staff was friendly and attentive, overall a good experience.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located on Gran Via, close to lots of the main things we wanted to see in Madrid. The staff were friendly, breakfast was great with plenty of options. The rooms were clean (maybe slightly on the small side, but not too small), and ours was right next to the elevator, which we could hear most of the night when trying to sleep, so if staying here you may want to request one away from the elevator if possible.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
One of the best places I have ever stayed in. Bed was sooooooooooo comfortable, large tv staff very helpful would definitely recommend. Two things could be improved- the shower can get quite slippery and no hand rail to hold yourself and the tv needed more English speaking channels or be able to connect to Netflix etc
Stayed 3 nights in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Stayed 3 nights in Oct 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 8 nights in total in a city view room. It was surprisingly quiet and peaceful to sleep at night considering how busy Grand Via is. The pro of being so centrally located also makes it a bit of a con when you’re tired at the end of a busy day exploring and have to dodge waves of people coming at you to get back to your hotel. The breakfast was perfect with plenty of selection. The front desk staff are friendly and helpful. The room was large with plenty of storage. I wouldn’t want to stay here with a friend - there is zero privacy for the bathroom but was fine with a couple. Additionally, housekeeping was a bit inconsistent with time - one day they were knocking on the door just before 8am when we hadn’t left for the day, the next day they were knocking on the door at 3:30pm when we had come back for a nap to prepare for a late night. Our last day there, the didn’t restock the coffee and we had run out of hand soap which didn’t get refilled - non of the containers of toiletries were refilled during our stay of 8 nights. Overall a good stay and we will book with the Room Mate brand again, but will look for a less busy neighborhood which is more our vibe than Grand Via with its global brands and constant crowds.
Stayed 5 nights in Nov 2024

10/10 Excellent

HAGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient
Stayed 4 nights in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing m! Beautiful hotel, large room
Stayed 2 nights in Nov 2024

10/10 Excellent

alvaro n

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personal excelentr desde la puerta hasta arriba. miguel angel y juan carlos inician con una coordial bienvenida.puedo recomendar el hotel. pu
Stayed 5 nights in Nov 2024

10/10 Excellent

Leslie, Katy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and spacious room! Breakfast was a good add and well worth it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gian Carlo

Stayed 4 nights in Nov 2024

10/10 Excellent

Neus, Wellesley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Excellent location in the city center. The rooftop bar has amazing views of the city. Staff is courteous and very friendly. The breakfast buffet is plentiful. the rooms are spacious and well appointed. I like the mid century modern design of the property. My go to hotel in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

ISP

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unique set up and friendly staff
Stayed 4 nights in Oct 2024