Petit Palace Chueca

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petit Palace Chueca

Lobby sitting area
View from property
Room (for 5 people)
Superior Double Room, Terrace | View from room
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle de Hortaleza 3, Madrid, Madrid, 28004
  • Gran Via
    1 min walk
  • Casino Gran Via
    1 min walk
  • Puerta del Sol
    6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room, Terrace

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Similar properties

About this property

Petit Palace Chueca

Beaux Arts Madrid hotel in Madrid Centro with a 24-hour front desk
Along with a business center, this smoke-free hotel has free use of bicycles and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Petit Palace Chueca offers 58 air-conditioned accommodations with laptop-compatible safes and hair dryers. 26-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of Petit Palace Chueca's great location. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a business center and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and Casino Gran Via
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Petit Palace Chueca.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 2625 ft (EUR 30 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 14 for adults and EUR 14 for children
  • Room service available

Things to do

  • Free bike hire

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 30 per day (2625 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Hotel Ducal Chueca
Hotel Petit Palace Chueca Madrid
Hotel Petit Palace Ducal Plus
Petit Ducal Chueca
Petit Palace Ducal Chueca Plus
Petit Palace Ducal Plus
Hotel Petit Palace Ducal Chueca Plus Madrid
Petit Palace Ducal Chueca Plus Madrid
Hotel Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca Madrid
Petit Palace Ducal Chueca
Petit Palace Chueca Madrid
Petit Palace Chueca
Petit Palace Chueca Hotel Madrid
Petit Palace Chueca Hotel
Hotel Petit Palace Ducal Chueca Plus
Hotel Petit Palace Chueca
Hotel Petit Palace Ducal Chueca
Petit Palace Chueca Hotel
Petit Palace Chueca Madrid
Petit Palace Chueca Hotel Madrid

Petit Palace Chueca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 809 reviews" "
Rating 8 - Good. 285 out of 809 reviews" "
Rating 6 - Okay. 122 out of 809 reviews" "
Rating 4 - Poor. 36 out of 809 reviews" "
Rating 2 - Terrible. 15 out of 809 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night and had the breakfast. The room was quite small and the AC had difficulty cooling down the room. I was also unable to watch my Netflix on the TV since the screen mirroring was not working. The breakfast was extensive and had lots of healthy options. The staff was very friendly and the hotel was overall super clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk staff was so helpful. We really appreciated the kindness shown to us. Perfect location!
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun while staying on the Petit Palace Chueca. The location is super convenient, just steps to Gran Via, Callao and Sol. Easy access to Metro, Train, Buses and Taxis, and essentially in the heart of Madrid.
Stayed 2 nights in Jul 2024

8/10 Good

Azfar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean small hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y ubicación. Enfocados al servicio al cliente.
Stayed 3 nights in Feb 2024

6/10 Okay

karla

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I love the place since it’s Near the grand via but the building is old . I found roaches in my room and in the lobby . Also they would come and clean really late .
Stayed 5 nights in Jul 2024

8/10 Good

BENIGNO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localización. Habitación era mas pequeña de lo esperado. Pero aun asi comoda.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleam and walkin distance from most famous places
Stayed 9 nights in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, staff was super helpful and friendly. European beds are the typical very hard type but other than that it's a 5Star for sure.
Stayed 1 night in Jul 2024

4/10 Poor

Berta

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
They check out my room before checking out time. I step out and when I came back, they had check out my room and my luggage was still in it. I had to go back to the front desk in order for me to go in the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

????

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bad smell
Stayed 4 nights in Jul 2024

10/10 Excellent

Anne-Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Cristy

Stayed 1 night in Jul 2024

4/10 Poor

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Te room for 4 is really small
Stayed 2 nights in Jul 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but noisy nights
This hotel has a great location. Most of the places visitors want to visit are in a good walking distance, 20 minutes at the most. However, since the location is so good, the crowding and noise factor are terrible, of which the hotel staff have no control.
Stayed 6 nights in Jun 2024

10/10 Excellent

Tilde

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Matthew, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Perfect location. Just right!
Stayed 4 nights in Jun 2024

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location with a very friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarmini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, modern with sophisticated design touches
Stayed 2 nights in Jun 2024

6/10 Okay

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location very close to the centre of Madrid… would stay again just for that. Absolutely fine hotel, just felt a little small. No tea, coffee etc in the room- not sure if that is the norm in Spain. Staff were friendly and helpful.
Stayed 3 nights in May 2024

10/10 Excellent

VICTOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness is A+ Friendliness and Service was excellent Breakfast was great!
Stayed 3 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
We loved this hotel. It was in the heart of downtown Madrid. Walkable to all there is to see. Great breakfast. Spacious room. Wonderful balcony. Elevator. Close to lots of restaurants and shopping. BUT...be aware there is NO PARKING (except for a public lot a 10-minute walk away); the floors creak a lot so if you're not on the 6th floor when people move above you, you will hear them; the sign for the hotel is small and you may go right past it (but it is right across from the side entrance to the casino); and we got a perfectly located room in the hotel so your experience may not be as good as ours.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Excelent location and rooms, we stayed only one night. Despite being in a popular zone it was very quiet at night
Stayed 1 night in May 2024

6/10 Okay

XIANG

Travelled with group
Liked: Cleanliness, staff & service
Convenient
Very central location, but a little noisy
Stayed 3 nights in May 2024