Petit Palace Arenal

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Petit Palace Arenal

Room (for 5 people)
Street view
View from property
Front of property
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle del Arenal, 16, Madrid, Madrid, 28013
  • Puerta del Sol
    4 min walk
  • San Miguel Market
    4 min walk
  • Royal Theatre
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive

Room options

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Petit Palace Arenal

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Arenal offers 68 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Petit Palace Arenal. During your stay, you're just a quick walk from Puerta del Sol. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Joy Madrid and Plaza de las Descalzas
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Arenal offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Arenal also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for EUR 28 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 14 for adults and EUR 14 for children
  • Room service available

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 504 out of 1012 reviews" "
Rating 8 - Good. 367 out of 1012 reviews" "
Rating 6 - Okay. 100 out of 1012 reviews" "
Rating 4 - Poor. 34 out of 1012 reviews" "
Rating 2 - Terrible. 7 out of 1012 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Azfar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very cute and placed exactly 10min walking from all main attractions. It is very clean and Nadia was very nice as well. The rokm was ready when you arrived so we were able to get situated quite early. A lot of shopping areas and dining options. For a great stay vs the money spend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy, Citrus Heights

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is wonderful and so are the staff members!! The rooms were awesome! We had some trouble getting back from the “main part” of the city because the hotel was considered far.
Stayed 3 nights in Jul 2024

6/10 Okay

Erica

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property was fine for our 2 night stay, but our air conditioning did not function very well so we were a little warm.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Eunyoung

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited with my family. We had a great stay here. The apartment was well located and safe. Location is very convenient to everything. Apartment was very cleaned I will recommend anyone coming to Lisbon to stay here. Communication with staff was very easy.
Stayed 4 nights in May 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant location, staff and breakfast! Ecco and sustainability concious!
Stayed 3 nights in May 2024

10/10 Excellent

Xueliang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely great location . Nice room and breakfast facility. Stuff very helpful and professional, One complain- there should be on each floor or at least in one place ( next to breakfast area) coffee, hot water machine with tea bags and cups. I was staying in hotel for a week in cold weather, didn’t feel well and couldn’t get simple tea!
Stayed 6 nights in Apr 2024

10/10 Excellent

Robin, Tottenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff, exceptionally clean rooms, felt very safe, close to main squares / palace. Absolutely, I would stay here again with my family. Stayed Feb 2024.
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Stayed 3 nights in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia perfecta
Todo excelente. Solo recomiendo que el WC debe ser un poco más espacioso. En general muy bien, céntrico, lindo lugar, muy limpio y el servicio muy bueno
Stayed 4 nights in Feb 2024

10/10 Excellent

MARITERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Cerca de tiendas y restaurantes.
Stayed 2 nights in Jan 2024

10/10 Excellent

Wildaliz

Stayed 3 nights in Jan 2024

10/10 Excellent

Marielmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place , clean , excellent location , amazing shower , a lot of room space for a hotel in Europe . Thank you !!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lorena, Palmetto Bay

Stayed 4 nights in Dec 2023

10/10 Excellent

Rosa

Stayed 3 nights in Dec 2023

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente place to take a vacation

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me The location of the property is amazing. The staff spectacular they are committed to provide excellent services
Stayed 9 nights in Nov 2023

10/10 Excellent

HECTOR

Stayed 6 nights in Nov 2023