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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Terrace/patio
Daily buffet breakfast (EUR 42 per person)
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Plaza de España - Princesa
    1 min walk
  • Kaskais Wine Bar
    1 min walk
  • Opera Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area

One Bedroom Master Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Penthouse Suite Red Level

  • 75 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 130 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 200 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Pool

Barceló Torre de Madrid

Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1467)
The price is €209
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Barceló Torre de Madrid

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified Madrid hotel in Madrid Centro with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite.
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Palacio de los Duques Gran Meliá - The Leading Hotels of the World. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Enjoy Spanish cuisine at Jardín de los Duques, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages, facials, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and bike rentals
  • Guests have great things to say about the comfortable accommodations and the helpful staff
  • Steps from Plaza de España - Princesa and Royal Theatre
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers its guests a full-service spa, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A seasonal outdoor pool, a rooftop terrace, and a library are also featured at the eco-certified Palacio de los Duques Gran Meliá - The Leading Hotels of the World. Parking is available for a fee.

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Jardín de los Duques - This restaurant specializes in Spanish cuisine.
Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
Vinoteca Montmatre - This restaurant specializes in Regional cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (EUR 35 per day)
  • Electric car charging station on site
  • Off-site parking available (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 42 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Jardín de los Duques
  • Corona Royal Gallery
  • Vinoteca Montmatre

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 49-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 611 out of 713 reviews" "
Rating 8 - Good. 73 out of 713 reviews" "
Rating 6 - Okay. 20 out of 713 reviews" "
Rating 4 - Poor. 7 out of 713 reviews" "
Rating 2 - Terrible. 2 out of 713 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana, Aventura

Stayed 1 night in Aug 2024

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! The staff was extremely gracious, the facility beautiful!
Stayed 2 nights in Sep 2024

8/10 Good

marilyn

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at! I could not fault it in anything that a great hotel can offer. Great staff, service, amenities! We don't often repeat hotels, but this is one we will likely consider staying in again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jo-Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location for exploring the city. The hotel has outstanding decor and is a wonderful place to stay. Luxurious spacious rooms with gorgeous soft bedding. Exceptionally helpful staff who are most welcoming and helpful. The rooftop bar is a must for watching the sun set.
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff Excellent property
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert, Branford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amine Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place was amazing .. if you come to Madrid stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff which made us feel at home. Very convinient to all the attractions that Madrid has to offer.
Stayed 3 nights in Aug 2024

10/10 Excellent

MOHAMMED, fanwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 2 nights in Aug 2024

8/10 Good

Diego, Quito

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a beautiful hotel that is well located close to 2 metro stops. The hotel has an excellent spa service. Our rooms were also great, the only downside is that is an $$$$ hotel, so if you have a limited budget, this is your first time in madrid and you are planning to expend a lot of time outdoors maybe this is not the best option for you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional Hotel. The service was impeccable! The restaurant was excellent, with a great quality menu and variety. The pool and rooftop bar were perfect for a pre-dinner drink. The location is walkable to most key attractions, shopping and the food district. Everyone, from the front desk to wait staff and hotel services, made you feel welcome.
Stayed 5 nights in Aug 2024

10/10 Excellent

Stacy, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service in this hotel is amazing!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and helpful. Minutes away from the palace. Very convenient.
Stayed 5 nights in Aug 2024

10/10 Excellent

alejandra, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent location and great service provided by its staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian, Farmington hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star experience. The staff go the extra mile to make you happy and comfortable at all times. Can't wait to go back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first Gran Meliá stay and we truly enjoyed the hospitality, the property (rooftop bar and pool area) was a great place to have a pre-dinner drink and watch the sunset. Staff was responsive and friendly and wanted to make our stay wonderful. Near the Royal Palace, Teatro Real, Plaza Mayor, and Gran Via. Thank you Gran Meliá.
Stayed 2 nights in Aug 2024

10/10 Excellent

Babak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The service was great. Many amenities. The food and drinks were perfection. Great location.
Stayed 3 nights in Jul 2024