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Hotel Regina

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Regina

Reception
Point of interest
Front of property
Exterior
Property entrance

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Gym
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Plaza de Santa Ana
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room (Aduana)

Superior Double Room (Aduana)

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior)

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Double Room (Aduana)

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1436)
The price is €240
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Barceló Torre de Madrid

About this property

Hotel Regina

Central hotel with a 24-hour fitness center connected to the convention center in Madrid
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention center, and just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
  • Airport and shopping center shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 164 ft (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Caramba

Things to do

  • 24-hour fitness centre

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 85
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 75
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 115
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Renovated entire property – January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1865 out of 2172 reviews" "
Rating 8 - Good. 240 out of 2172 reviews" "
Rating 6 - Okay. 39 out of 2172 reviews" "
Rating 4 - Poor. 15 out of 2172 reviews" "
Rating 2 - Terrible. 13 out of 2172 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just 5 stars!!!!! Amazing
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Ralph, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Norma Ivelisse Davila, Newport News

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with great customer service. Rooms are beautiful and clean l. Breakfast buffet is amazing.
Stayed 9 nights in Aug 2024

10/10 Excellent

Guylaine, FORT LAUDERDALE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was superb. Friendly and helpful staff. Loved the roof top terrace. We would definitely return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff !
Stayed 2 nights in Aug 2024

10/10 Excellent

wafaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nataliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel, located in heart of Madrid
Stayed 3 nights in Jul 2024

10/10 Excellent

Joud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are professional
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Staff was very friendly and helpful . Made vacation wonderful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and close to everything in Madrid.
Stayed 15 nights in Jul 2024

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Short walk to Sol Metro. Hotel was great. Good bed, pillows... Nice big bath towels. Breakfast buffet was extensive... You could order an omelet. Only drawback was lack of drawers. There were 4 TINY drawers under the desk which you could fit maybe 4 or 5 pairs of socks....
Stayed 5 nights in Jul 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 5 nights in Jul 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, the staff were amazing, rooms are very comfortable and decorated beautifully. They were equipped with everything anybody would need when they’re travelling. Highly recommend this hotel, it was an absolute pleasure to stay there.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomas, Guaynabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. It’s very well located in the center of Madrid and the staff is as professional as you will ever see. Way better than that of many so-called 5-star hotels. The place is run as it should be. Kudos to management and to every employee at Hotel Regina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karin L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in every way. Rooms large, quiet and great amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kestutis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel a very clean and near all transportations, i recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but small room which I upgraded to celebrate our anniversary. It was a room with an outdoor space and jacuzzi outside. It was perfect for the chilly but clear April nights in Madrid. The service was great, there was a cute restaurant and bar downstairs and the BREAKFAST was amazing. Everything you could think of was available and it was all so fresh and delicious. We would move in if we could we enjoyed it all so much. Will definitely be back! Within easy walking distance to all the sights and sounds of Madrid. The location was perfect.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julio

Stayed 2 nights in Jul 2024

10/10 Excellent

makombo, freeport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are incredjbly hospitable. The complimentary breakfast is delicious, the rooms are beautiful and clean, and it is walkkng distance from many sights/shopping. But be warned, the elevator js tiny!
Stayed 2 nights in Jul 2024