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Hotel Regina

4.0 star property
VIP Access

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Photo gallery for Hotel Regina

Reception
Luxury Penthouse, Hot Tub (Terrace)
Point of interest
Suite Exterior (Aduana) | Living area
Junior Suite (Alcalá)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Alcala 19, Madrid, Madrid, 28014
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Plaza Mayor
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Alcalá)

Junior Suite (Alcalá)

Junior Suite (Alcalá)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Large Twin Sofa Beds

View all photos for Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

Superior Room, 2 Bedrooms, Connecting Rooms (Interior)

  • 50 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

Deluxe Room (Alcalá)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

Luxury Penthouse, Hot Tub (Terrace)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Exterior (Aduana)

Suite Exterior (Aduana)

Suite Exterior (Aduana)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Superior Double Room (Interior)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Superior Double Room (Interior)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Double Room (Aduana)

Superior Double Room (Aduana)

Superior Double Room (Aduana)

  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Standard Double Room (Interior)

Standard Double Room (Interior)

Standard Double Room (Interior)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

Penthouse, Hot Tub (Terrace)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Aduana)

Double Room (Aduana)

Double Room (Aduana)

  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Penthouse, Terrace

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Penthouse, Terrace

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Interior)

Single Room (Interior)

Single Room (Interior)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Interior)

Hypo-allergenic bedding, down duvets, Select Comfort beds, minibar

Junior Suite (Interior)

  • 35 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

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View from property

Barceló Torre de Madrid

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1664)
The price is €388
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Barceló Torre de Madrid

About this property

Hotel Regina

Central Madrid hotel connected to the convention center, a quick walk to Gran Via
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Regina offers 175 accommodations with minibars and safes. Select Comfort beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, bidets, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hotel Regina. During your stay, you'll be connected to the convention center, and just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Caramba
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute walk from Gran Via and 4 minutes by foot from Puerta del Sol
  • Airport and shopping center shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Regina. The hotel can provide limo/town car service and wedding services. A complete renovation of Hotel Regina was completed in January 2020.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 36 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caramba

Things to do

  • 24-hour gym
  • Hot tub

Family friendly

  • Art supplies
  • Baby bath
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in room
  • Lift (85 centimetre wide door)
  • Low-height counter and sink (75 centimetre high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip, maximum occupancy 7)
  • Nearby parking fee: EUR 36 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Regina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Regina Hotel Madrid
Regina Madrid
Hotel Regina Madrid
Hotel Regina Hotel
Hotel Regina Madrid
Hotel Regina Hotel Madrid

Hotel Regina Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1795 out of 2087 reviews
Rating 8 - Good. 225 out of 2087 reviews
Rating 6 - Okay. 39 out of 2087 reviews
Rating 4 - Poor. 15 out of 2087 reviews
Rating 2 - Terrible. 13 out of 2087 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is phenomenal. The staff is wonderful, rooms are beautiful, the breakfast is amazing. Can't wait to go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaheen

Stayed 3 nights in Dec 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service, nice and clean rooms and love the breakfast!
Stayed 3 nights in Dec 2024

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great location, great staff, great people!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ping

Stayed 1 night in Dec 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Nov 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hidden gem. Great location. Excellent staff and service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Stayed 4 nights in Dec 2024

10/10 Excellent

Anibal

Stayed 2 nights in Nov 2024

10/10 Excellent

Ibis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, we walked everywhere!The room was modern and comfortable. Breakfast was excellent! Would stay again and highly recommend!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique hotel with a difference
They describe themselves as a boutique hotel and I would agree. The staff are friendly. They take the time to greet you. The rooms are cleaned to a high standard. They use an eco approach that is built around the client. Breakfast is of a high standard and the gym is well kitted out. And it is conveniently located for transport, shops and sites. Definitely would come here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Nov 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Great location, clean room and friendly stuff.
Stayed 4 nights in Nov 2024

8/10 Good

Fuentes

Travelled with family
Liked: Cleanliness
Very good and clean Also is close to walk to any place
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan R.

Travelled with family and small children
Will definitely come back
Stayed 1 night in Nov 2024

10/10 Excellent

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel, las habitaciones cómodas y amplias, además de céntrico. Espero volver pronto!
Stayed 6 nights in Nov 2024

10/10 Excellent

maysel

Stayed 1 night in Oct 2024

10/10 Excellent

Hami, Pismo beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael, MISSION VIEJO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and great location!
Stayed 3 nights in Nov 2024