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Hotel Princesa Plaza Madrid

4.0 star property
VIP Access

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Photo gallery for Hotel Princesa Plaza Madrid

Panoramic Twin Room, City View
City view from property
Reception
Panoramic Room, 1 King Bed, City View
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Calle Serrano Jover 3, Madrid, Madrid, 28008
  • Gran Via
    ‪10 min walk‬
  • Royal Palace of Madrid
    ‪18 min walk‬
  • Puerta del Sol
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panoramic Twin Room, City View

Panoramic Twin Room, City View

Panoramic Twin Room, City View

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom King

Flat-screen TV, books

Suite, 1 Bedroom King

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom Twin

Flat-screen TV, books

Suite, 1 Bedroom Twin

  • 63 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View

Panoramic Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Princesa Plaza Madrid

Hotel with a sauna, a quick walk to Gran Via
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Hotel Princesa Plaza Madrid offers 423 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

Hotel Princesa Plaza Madrid's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Coffee Shop, a bistro that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Liria Palace and 5 minutes by foot from Comillas Pontifical University
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A sauna, a terrace, and a vending machine are also featured at the business-friendly Hotel Princesa Plaza Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Coffee Shop - This bistro specializes in Spanish cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Breakfast Room - This buffet restaurant serves breakfast only. Open daily.
Bar Royal - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Royal
  • Breakfast Room
  • Coffee Shop

Things to do

  • Books
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,146 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 27 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Husa Princesa
Husa Princesa Hotel
Husa Princesa Hotel Madrid
Husa Princesa Madrid
Princesa Husa
Courtyard Marriott Madrid Princesa Hotel
Courtyard Marriott Madrid Princesa
Courtyard Marriott Princesa
Princesa Plaza
Princesa Plaza Madrid Madrid
Hotel Princesa Plaza Madrid Hotel
Hotel Princesa Plaza Madrid Madrid
Courtyard by Marriott Madrid Princesa
Hotel Princesa Plaza Madrid Hotel Madrid

Hotel Princesa Plaza Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1144 reviews
Rating 8 - Good. 250 out of 1144 reviews
Rating 6 - Okay. 120 out of 1144 reviews
Rating 4 - Poor. 55 out of 1144 reviews
Rating 2 - Terrible. 50 out of 1144 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Phillip

Stayed 2 nights in Dec 2024

8/10 Good

Felix

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 4 nights in Dec 2024

8/10 Good

RICARDO

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Visit
We ended up with a last-minute need for two hotel rooms for five people, and Hotel Princesa was perfect. The rooms were quiet, comfortable, and well-designed, the bar and front desk staff were friendly, and they were willing to store 10 (!) bags for several hours before we were able to check in. The showers were amazing, beautiful view of sunrise over Madrid, and a convenient location, about a 12-minute walk from Plaza de España.
Stayed 1 night in Dec 2024

10/10 Excellent

Miroslav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel really nicely renovated. The rooms are clean and fresh. The staff very nice and polite! The only thing I would call out is parking, the advantage is that there is plenty of spots since the parking is shared with the adjoining shopping mall and its practically never full. The only confusing thing about the parking is that the sign to the hotel parking area was labeled as "full" (completo) all the time, which was a bit confusing upon arrival. The hotel parking area was under the construction and a bit messy, not a greatest first imression. The bellman can help with re-parking the car if needed or if full.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daimy

Stayed 5 nights in Nov 2024

6/10 Okay

Gordon

Business traveller
Liked: Cleanliness
The hotel is undergoing renovation and while I imagine the price is probably cheaper than usual I don’t think this was fairly reflected in the price.
Stayed 1 night in Dec 2024

8/10 Good

Vivian

Stayed 2 nights in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel… breakfast could be better
Room and hotel were awesome. Great location. Breakfast was a bit disappointing. It would be alot better if breakfast included an omelette station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As other reviews have stated, the hotel is currently under construction so I wasn’t sure what to expect. I was really surprised! The construction seemed to have been going on for awhile so everything looked very new and modern. The rooms smelled recently renovated and were very large and comfortable. There was amazing shower pressure and they left us chocolates everyday. The only issue I had, which honestly I barely noticed, was that the flights would flicker on and off every so often but never permanently. I assume it is because of ongoing construction. Staff was kind and the breakfast buffet was good and had a lot of options. The location is a little further from all the main sights. It took us about 20-25 minutes to get there from the train station. The royal palace was about 10 minutes away walking. The subway station is right across the street. Huge mall on the other side of the hotel. There was almost always a taxi waiting outside also so transportation was not an issue. Great comfortable stay.
Stayed 4 nights in Dec 2024

4/10 Poor

Noboru, Kobe-shi,chuo-ku

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from the team
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet, clean, staff was amazing and professional. I felt extremely safe around the area and transportation was very convenient. 3 subway lines within 1 block of the hotel. Loved it. My only complaint was the swimming pool and the access to it. But other than that amazing staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

6/10 Okay

Ricardo

Liked: Cleanliness
OK
The hotel was ok. Great location for my trip but during the stay there was a massive refurbish project going on and the noise of the drilling plus the power cuts didn’t make the stay pleasant. The elevator kept going out of service and I was on a 7th floor having to walk down on the fire scape route a few times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Camilla

Stayed 3 nights in Dec 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dolli

Liked: Cleanliness, staff & service
Nice
Stayed 6 nights in Nov 2024

8/10 Good

diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivan, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sislany

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic new hotel, gorgeous rooms, really nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Gran Via and metro station. Nice restaurant that is open until late. Great breakfast buffet. Only complaint. Housekeeping comes early to your room to clean (around 9am) It happened twice during my stay, housekeeping knocked on my door (only once) at 9am and opened my door as I was getting out of bed. Had I still been asleep they would have walked in on me sleeping.
Stayed 4 nights in Nov 2024

10/10 Excellent

Frida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024