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Grupotel Mayorazgo

4.0 star property

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Photo gallery for Grupotel Mayorazgo

Double Room, Gran Via View
Porch
Reception
Exterior
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Flor Baja 3, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪11 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪23 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room

Down duvets, minibar, in-room safe, desk

Economy Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room Single Use

Down duvets, minibar, in-room safe, desk

Economy Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Down duvets, minibar, in-room safe, desk

Premium Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room Single Use, Gran Vía View

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Gran Vía View

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Gran Via View

Double Room, Gran Via View

Double Room, Gran Via View

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Grupotel Mayorazgo

Hotel with a conference center, steps from Gran Via
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Grupotel Mayorazgo's great location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Bar Retiro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes by foot from Royal Palace of Madrid
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 5 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grupotel Mayorazgo. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 21 2025 to August 3 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Grupotel Mayorazgo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 691 reviews
Rating 8 - Good. 229 out of 691 reviews
Rating 6 - Okay. 100 out of 691 reviews
Rating 4 - Poor. 40 out of 691 reviews
Rating 2 - Terrible. 18 out of 691 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Josefina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Very good hotel. Perfect location. Nice staff. The only downside is poor sound insulation. Early morning cleaning staff make a lot of noise .
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good !
Stayed 2 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, best choice for stay in Madrid
Stayed 2 nights in Dec 2024

10/10 Excellent

margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, and location was perfect for our needs.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Xin

Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence overall
Stayed 1 night in Nov 2024

10/10 Excellent

noel, Guayama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and superb service
Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rafael, San Juan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, servicio de primera. Lo recomiendo.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very noce hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

ROBERTO

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The clening was deficient, the towels were not replaced during the four days journey, and we gave to ask for shampoo, soap and the after shower towel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

Nice room, good breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Luz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stores and places were walkable which I like. Transportation wasn't so good because too much traffic.
Stayed 3 nights in Sep 2024

6/10 Okay

Norberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know this hotel since more than 30 yearsl where I used to stay frequently. Excellent location, nice area, clean and friendly staff. The night I left there was a wedding and the noise continued until 5AM in the morning, which practically ruined my night.
Stayed 5 nights in Sep 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Our Room 138 looks very dark and the bathroom needs a little update. I requested higher floor before our arrival but they ignored us 😒
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities and very clean! Excellent location with plenty of places to eat in the vicinity. Beautiful antiques on every floor!
Stayed 2 nights in Jun 2024

10/10 Excellent

Tung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and comfortable. Each section has a theme, which the kids really loved.
Stayed 3 nights in Jun 2024

10/10 Excellent

Elton, Seattle

Stayed 2 nights in Aug 2024