Hotel Madrid Gran Via 25 Affiliated by Meliá

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Madrid Gran Via 25 Affiliated by Meliá

Lobby
Lobby
Vending machine
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Gran Via 25, Madrid, Madrid, 28013
  • Gran Via
    ‪1 min walk‬
  • Puerta del Sol
    ‪6 min walk‬
  • Lope de Vega Theatre
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

Triple Room

  • 19.0 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

Family Room

  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Bunk Beds

Standard

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room with Views

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Room (2+1)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Room (Superior Gran Via View Queen Bed 2+1)

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Room (3AD)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Room (Superior Gran Via View Queen Bed 3AD)

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room (Gran Vía view)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Madrid Gran Via 25 Affiliated by Meliá

Hotel with a 24-hour front desk, steps from Gran Via
This smoke-free hotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Madrid Gran Via 25 Affiliated by Meliá offers 175 air-conditioned accommodations with safes and hair dryers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

The breakfast at Hotel Madrid Gran Via 25 Affiliated by Meliá gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus dry cleaning service and an area shuttle.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Gran Via and 6 minutes by foot from Puerta del Sol
  • Local-area shuttle service available
Hotel Madrid Gran Via 25 Affiliated by Meliá offers its guests a vending machine, tour/ticket assistance, and concierge services. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. WiFi is free in public spaces. Hotel Madrid Gran Via 25 Affiliated by Meliá also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 26 per day; discounts available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends: EUR 16 for adults and EUR 8 for children
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (904 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 26 per day (2625 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Cribs/infant beds are free for children up to 2 years old.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Hotel Madrid Gran Via 25 Affiliated by Meliá Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 552 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lazaro

Liked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel, Katy

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in a perfect location for everything including a great metro station. It is an older hotel and it does show. The breakfast is good and the staff are very friendly. Not bad overall. For the price point I think there are likely better options.
Stayed 4 nights in Oct 2024

6/10 Okay

Daisy

Travelled with family
Good Location
Stayed 3 nights in Oct 2024

6/10 Okay

Daisy

Staff front desk helpful ☺️
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
We only spent 1 night, and I have to say the service was amazing! Pablo, Lydia and Felipe were great, assisted in everything we needed! Very nice staff!! The only thing is that the property doesn’t have parking (in hotel.com if you filter property with parking this hotel shows up) they are affiliated with a parking and they give you 30% discount, but the parking is like 800 meters. The location is perfect because you are in Gran Vía, but is hard to access if you are going with to much luggage which was my case that I was traveling with a baby. Overall we had a good time and one again, the staff was incredibly!! Thank you
Stayed 1 night in Oct 2024

4/10 Poor

qwynn

Stayed 5 nights in Aug 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Small.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff were helpful and wonderful
Stayed 1 night in Sep 2024

2/10 Terrible

Manuel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The staff of the hotel was very kind and friendly, Jorge , Felipe and Osvaldo they help us a lot and make our stay better. The conditions of the hotel is below average, the rooms needs maintenance, the toilets moves, the outlets covers are broken, etc, It’s not kids safe, outlets and windows are unsafe for kids. The elevators are not enough for the capacity of the hotel, multiple time I’ve to wait between 15 to 25 minutes to catch it. The bathtub is extremely slippery. As a young people, we often slip. I can't imagine how dangerous it must be for an elderly or disabled person. During the weekends there are many activities on the Gran Ave so sleeping is difficult between the police and ambulance sirens. Honestly I don’t recommend this hotel specially if you are traveling with kids.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zaimaris

Stayed 3 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, se encuentra a la par de una estación de metro y varias cercanas. La habitación es comoda y amplia, uno de los pocos hoteles que cuentan con habitaciones familiares. La limpieza siempre excelente, algunas partes necesitan remodelación pero no causa inconvenientes. El staff del restaurante es muy amable y atento, asi como en recepción.
Stayed 6 nights in Sep 2024

8/10 Good

Roseann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but clean. located in a very busy area
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathallies

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

roberta

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Estancia en el Hotel
Mi estancia en este hotel fue extremadamente decepcionante. Los problemas con el aire acondicionado, la falta de mantenimiento y el servicio al cliente deficiente hicieron que mi visita a Madrid fuera incómoda y estresante. **Aire acondicionado defectuoso**: - No funcionaba en la habitación original - Tampoco funcionaba en la segunda habitación asignada - Tuve que conformarme con dos ventiladores, lo cual fue insuficiente **Servicio al cliente pobre** - La recepcionista fue antipática - No se ofrecieron disculpas por los inconvenientes - No hubo intento de compensación o solución adecuada **Instalaciones en mal estado** - Mantenimiento precario en general - Instalaciones muy antiguas y descuidadas No recomiendo este hotel a nadie que planee pasar varios días en Madrid. La falta de comodidades básicas como aire acondicionado funcional, combinada con un servicio al cliente deficiente, hace que la estancia sea desagradable. Hay mejores opciones disponibles en la ciudad para los viajeros.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Great location
Stayed 3 nights in Sep 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ramon

Stayed 7 nights in Aug 2024

6/10 Okay

J henriot

Stayed 2 nights in Sep 2024

10/10 Excellent

marylena

Stayed 1 night in Sep 2024

10/10 Excellent

Maria Rosa

Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, amenities, property conditions & facilities
Do not recommend this hotel at all, I tried to cancel pero they did not have a refund.
Stayed 1 night in Sep 2024

6/10 Okay

Steven, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent on the Gran Via: Metro is right outside as well as the hop-on hop-off bus stop (across the street. Lots of outdoor dining options next to the hotel. Hotel room amenities were minimal: only hotel that did not have a coffeemaker or mini fridge in the room. The breakfast was very good at a good price. Staff was very good.
Stayed 2 nights in Sep 2024